Duties and Responsibilities
Accounts Payable and Receivable
Accounts Receivable:
- Generate and issue accurate and timely customer invoices.
- Review and verify invoice details, including pricing, discounts, and terms.
- Follow up on outstanding customer balances and ensure timely payment collection.
- Resolve any billing discrepancies or issues in coordination with relevant departments.
- Maintain customer records, update contact information, and address changes.
- Prepare and distribute periodic accounts receivable reports to management
Accounts Payable:
- Review and process vendor invoices accurately and in a timely manner.
- Verify invoice details, including vendor information, pricing, and terms.
- Coordinate with internal departments to ensure proper approval and coding of invoices.
- Prepare and schedule payments to vendors, including checks, electronic transfers, or other payment methods.
- Reconcile vendor statements, resolve discrepancies, and address vendor inquiries.
Financial Records and Reporting:
- Maintain accurate and up-to-date accounts receivable and accounts payable records.
- Perform regular reconciliations of customer and vendor accounts.
- Prepare and distribute periodic reports, such as aging reports, cash flow statements, and vendor payment summaries.
- Assist in month-end and year-end closing processes, including accruals and journal entries.
- Provide necessary documentation and support for internal and external audits.
Relationship Management:
- Build and maintain positive relationships with customers and vendors.
- Communicate effectively and professionally with internal and external stakeholders.
- Address customer inquiries, resolve issues, and provide outstanding customer service.
- Collaborate with cross-functional teams to streamline processes and improve efficiency.
- Participate in meetings and contribute to discussions regarding financial operations.
Department lead
Leadership and Team Management:
- Provide leadership and guidance to department staff, including hiring, training, and performance management.
- Set clear expectations, goals, and objectives for the team, and monitor progress.
- Foster a positive work environment, promote teamwork, and motivate team members.
- Conduct regular team meetings to communicate updates, provide feedback, and address concerns.
Operational Management:
- Develop and implement departmental strategies, policies, and procedures to drive efficiency and productivity.
- Collaborate with other departments and stakeholders to ensure smooth interdepartmental coordination.
- Monitor and manage departmental budget and resources effectively.
- Identify and implement process improvements to streamline workflows and optimize operations.
- Ensure compliance with applicable regulations, standards, and policies within the department
Goal Setting and Performance Monitoring:
- Define departmental goals and objectives in alignment with overall organizational objectives.
- Establish key performance indicators (KPIs) to measure departmental performance and track progress.
- Monitor and evaluate performance against KPIs, identify areas for improvement, and implement corrective actions as needed.
- Provide regular performance feedback, coaching, and development opportunities to team members.
Communication and Collaboration:
- Serve as a liaison between upper management and the department, conveying information, goals, and strategies.
- Foster effective communication within the department, ensuring open dialogue and information sharing.
- Collaborate with other department leads and cross-functional teams to address interdepartmental issues and achieve organizational objectives.
- Represent the department in meetings, presentations, and discussions with stakeholders and clients.
Communication and Collaboration:
- Serve as a liaison between upper management and the department, conveying information, goals, and strategies.
- Foster effective communication within the department, ensuring open dialogue and information sharing.
- Collaborate with other department leads and cross-functional teams to address interdepartmental issues and achieve organizational objectives.
- Represent the department in meetings, presentations, and discussions with stakeholders and clients.
Office Administrator
Administrative Support:
- Manage and maintain office supplies, equipment, and inventory.
- Handle incoming and outgoing correspondence, including mail, emails, and phone calls.
- Assist in drafting and editing documents, reports, and presentations.
- Coordinate and schedule appointments, meetings, and travel arrangements for staff.
- Maintain accurate records and files, both physical and electronic.
Facilities and Office Management:
- Ensure the office environment is clean, organized, and well-maintained.
- Coordinate office repairs and maintenance, liaising with vendors or building management.
- Monitor and manage office security systems, including access controls and visitor management.
- Oversee office layout and seating arrangements, making necessary adjustments as required.
- Assist in organizing office events, meetings, and employee engagement activities.
Documentation and Record Keeping:
- Maintain and update employee records, including contact information, leave records, and attendance.
- Assist in managing HR-related paperwork, such as onboarding documents and employee contracts.
- Prepare and distribute office-related communications, notices, and memos.
- Ensure compliance with document retention policies and regulations
Data Management and Reporting:
- Compile and organize data, reports, and statistics as requested.
- Assist in data entry and data management tasks using appropriate software or tools.
- Prepare routine reports and presentations, ensuring accuracy and timeliness.
- Analyze data and provide insights to support decision-making processes.