Bernard G Kinyanjui
Banker.
Thika
Summary
An experienced individual providing high-quality banking and customer support to clients and various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Skilled with experience in handling general accounting principles such as reconciliations, petty cash management, the general ledgers, bank reconciliation and analysis of other subsidiary ledger accounts.
Overview
8
8
years of professional experience
Work History
Branch operations Assistant
NCBA Bank
11.2017 - Current
- Enhance customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Processing PAYE and other statutory payments and in-house transfer instructions
- Proper record keeping for easier retrieval of documents
- Maintain up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Customer experience assistant at customer service desk
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Serving customers diligently, and respectfully in order to uphold the Bank’s image and position
- Take every customer contact as an opportunity to create product awareness with the aim of cross-selling the bank products.
- Assist customers with account inquiries, resolving issues promptly and professionally.
- Support team members in achieving branch goals through collaboration, communication, and shared responsibilities such as audit process.
Financial Accountant
Massmart Kenya Limited
11.2016 - 11.2017
- Supplier full account reconciliation and payment follow up
- Management of staff payroll using company software
- Implemented tighter internal controls, reducing instances of fraud or misappropriation of company funds.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Ensured monthly filing of Tax returns both VAT and PAYE
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Preparation of supplier payment plan and schedule
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Accounts Assistant
Tusker Mattresses Ltd (Tuskys)
1 2015 - 11.2016
- Accounting for daily sales returns for Tuskys branches in Kenya
- Full reconciliation of sales and ensuring all cash sales are banked
- Full supplier accounts reconciliations on monthly basis
- Preparation of payment schedule for suppliers
- Ensuring good filing of invoices and payment follow up
- Posting invoices on Navision software on Daily basis
- Reconciling finance accounts and direct debits
- Preparation of supplier’s payment plan
- Preparation of Management accounts for accounts payable
- Sorting out Incoming invoices and answering any queries.
Education
Bachelor of Arts (Economics And Business With IT) -
MASENO UNIVERSITY
Maseno, Kisumu, KenyaCertified Investment And Financial Analyst
KASNEB COURSE
NairobiKCSE
MAKWA HIGH SCHOOL
Skills
Cross-Selling Products
Branch operations understanding
Effective Communication
Banking knowledge
Customer service excellence
Cash handling and management
Attributes
- Team player
- Willing to learn
- Self-disciplined and motivated
- Excellent communication skills
- Excellent writing skills
Other Skills And Responsibilities
- Back office and cashiering proficient
- Vault and key custodian trained
- Best Teller In NCBA Kenya 2022-Runners Up
- Continuing CIFA Section 3 student.
- Proficient in accounting software’s such as QuickBooks, pay plus payroll, RMS, Microsoft Navision, POS, T24, cheque point, CRM.
References
- Ms. Pamela Muriuki, Managing Director, Giftchain Africa Ltd, 0710 356 736, muripams@gmail.com
- Mr.Simon Ouma O, Contact Center Officer, Cooperative Bank Of Kenya, 0716 666 450, Simportant450@gmail.com
Timeline
Branch operations Assistant
NCBA Bank
11.2017 - Current
Financial Accountant
Massmart Kenya Limited
11.2016 - 11.2017
Accounts Assistant
Tusker Mattresses Ltd (Tuskys)
1 2015 - 11.2016
Bachelor of Arts (Economics And Business With IT) -
MASENO UNIVERSITY
Certified Investment And Financial Analyst
KASNEB COURSE
KCSE
MAKWA HIGH SCHOOL