Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
4
4
years of professional experience
Work History
Founder
Omil Staffing Services
Dhaka
08.2022 - Current
Created organization's mission and vision statements for use by employees.
Developed key operational initiatives to drive and maintain substantial business growth.
Created and monitored promotional approaches to increase sales and profit levels.
Conducted target market research to scope out industry competition and identify advantageous trends.
Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
HR and Admin
ATIX
08.2020 - 07.2022
Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Collected, validated, and distributed information to employees.
Entered and maintained departmental records in company database.
Computerized office activities, maintained customer communications, and tracked records through delivery.
Evaluated staff performance and provided coaching to address inefficiencies.
Observed packing operations to verify conformance to specifications.
OPERATIONS MANAGER
BRAND AND CONNECT
Mumbai
08.2019 - 06.2020
Devised processes to boost long-term business success and increase profit levels.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
Master of Education - Advanced
University of the People
September, 2021
Bachelor of Education Special Ed - Business Studies
Kenyatta University
July 2015
Primary Teacher Education, Elementary and Middle Years - undefined
Kamagambo Teachers' Training College
May 1990
Disability Inclusion in Education: Building Systems of Support - undefined
University of Cape Town
March 2022
AUTISM - undefined
University of Colorado, University of London
December 2021
Skills
Business Planning
Feasibility Studies
Revenue Generation
Financial Administration
Strategic Vision
Project Management
Contract Negotiation
Talent Acquisition
References
Referees.
1. Bill O' Hearn
Head of School–Aga Khan Academy Dhaka
Phone: +8801709997502
Email address: bill.ohearn@agakhanacademies.org
2. Esther Nondi
MYP Coordinator – Aga Khan Academy Maputo
Phone: +254 72275608
Email address: esther.nondi@agakhanacademies.org
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Administrator and Assist Project Manager at Omil Staffing ServicesAdministrator and Assist Project Manager at Omil Staffing Services