BENSON Mwangi

• Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.
• Implemented successful sales campaigns that attracted new customers and increased overall business profitability.
• Increased overall revenue by identifying upselling opportunities and presenting relevant product offerings to existing clients.
• Consistently met or exceeded quarterly sales targets by diligently monitoring progress toward goals.
• Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
• Facilitated regular team meetings to share best practices, discuss challenges, and foster a collaborative work environment.
• Enhanced team productivity by streamlining internal processes and implementing efficient sales strategies.
• Expanded client base through targeted prospecting and effective lead generation efforts.
• Maintained a high level of product knowledge, enabling confident and informed sales presentations to potential clients.
• Developed and implemented sales strategies to increase revenue.eg Introduced new loading plants like Simba kaloleni which never existed before .
• Worked closely with other departments to promote products and marketing campaigns.
• Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.

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• Improved client retention by providing exceptional customer service and building rapport with key decisionmakers.
• Worked closely with account managers to ensure smooth handover of new accounts, maintaining a high level of client satisfaction during transitions.
• Generated new business opportunities by attending industry events and networking with potential clients.
• Delivered persuasive sales presentations to showcase product benefits and drive revenue growth.
• Developed strong customer relationships through attentive listening and effective communication skills.
• Conducted regular check-ins with existing customers to ensure satisfaction and uncover upsell opportunities.
• Met existing customers to review current services and expand sales opportunities.