Summary
Overview
Work History
Education
Skills
Nhif
Nssf
Place Of Residence
Languages
References
Hobbies and Interests
Attributes
Personal Information
Certification
Languages
References
Timeline
Generic
BENSON CHEGE KARIUKI

BENSON CHEGE KARIUKI

NAIROBI

Summary

Operations leader with extensive experience at Benkar Enterprises Limited, specializing in project management and client relationship management. Achievements include significant enhancements in operational efficiency and successful implementation of strategic plans that drove revenue growth. Expertise in financial analysis and commitment to continuous improvement ensure exceptional service delivery and high stakeholder satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Assistant Managing Director

Manar Alomran Scaffolding Kenya
Nairobi
03.2022 - 08.2024
  • Oversaw daily operations and implemented business strategies in support of Managing Director.
  • Coordinated administrative staff to optimize workflow and enhance performance.
  • Assisted in budget preparation and financial reporting while effectively managing resources.
  • Cultivated relationships with clients, vendors, and stakeholders to foster collaboration.
  • Managed project deadlines and tracked progress to ensure timely execution of company initiatives.
  • Handled corporate communications, addressing sensitive business matters with discretion.
  • Created comprehensive business plans aligning strategic decisions with long-term objectives.
  • Provided leadership and mentorship to new employees, facilitating knowledge of company programs.

Operations/Development Manager

Maar Petroleum Limited
Nairobi
06.2015 - 04.2021
  • Streamlined daily operations, enhancing efficiency and effectiveness across departments.
  • Led operations team to deliver exceptional service and elevate customer satisfaction.
  • Formulated and implemented departmental objectives, aligning initiatives with organizational goals.
  • Oversaw recruitment, training, and management of staff, boosting overall team productivity.
  • Managed customer relationships to identify sales opportunities and execute targeted marketing strategies.
  • Prepared contracts and negotiated terms with clients and vendors while managing project budgets.
  • Ensured compliance with environmental, safety, and building regulations on all projects.
  • Developed risk mitigation plans for each project phase by identifying potential risks.

Executive Driver

Christopher Suen
Nairobi
04.2014 - 05.2015
  • Ensured operational readiness of vehicles through routine maintenance and minor repairs.
  • Delivered executive services with a focus on punctuality and discretion.
  • Transported documents and parcels, executing errands efficiently for the company.
  • Maintained accurate trip logs, documenting mileage, fuel consumption, and expenses.
  • Operated company vehicles in strict adherence to local laws and safety regulations.
  • Executed minor vehicle maintenance tasks, preventing operational disruptions.
  • Monitored compliance with safety rules to protect passengers and drivers.
  • Maintained cleanliness of vehicle interiors and exteriors for professional presentation.

Executive Driver

Jim Cab Services
Nairobi
12.2013 - 04.2014
  • Transported passengers to designated stops according to pre-determined schedules.
  • Ensured passenger safety and comfort during transport operations.
  • Maintained vehicle cleanliness and performed routine inspections for safety.
  • Conducted minor maintenance tasks to keep vehicles in optimal condition.
  • Communicated effectively with dispatchers and clients for timely service updates.
  • Managed daily trip records, ensuring compliance with traffic laws and company policies.
  • Collected fares from passengers and issued receipts as necessary.
  • Adhered to local laws and company policies while operating vehicles.

General Manager

Benkar Enterprises Limited
Nairobi
01.2012 - 10.2013
  • Oversaw daily operations, managing workforce and optimizing performance across departments.
  • Developed strategic plans to align with company objectives and enhance customer service delivery.
  • Addressed customer complaints, implementing effective solutions to improve satisfaction levels.
  • Managed decision-making processes related to pricing, service levels, and policy updates.
  • Maximized employee productivity by consolidating data, payroll, and accounting systems into centralized platforms.
  • Coordinated all aspects of business operations, including budgeting, staffing, scheduling, inventory control, and sales.
  • Prepared detailed reports for senior leadership, highlighting key performance metrics on operational success.
  • Fostered a collaborative work environment through team-building activities that promoted interdepartmental cooperation.

Operations Manager

Benkar Car Hire and Tours
Nairobi
01.2010 - 12.2011
  • Coordinated logistics for transportation services, ensuring timely and professional service delivery.
  • Managed vehicle maintenance to meet safety standards and compliance regulations.
  • Maintained accurate records for vehicle usage, trip sheets, and maintenance schedules.
  • Implemented business strategies that increased revenue and targeted new markets.
  • Negotiated contracts with vendors, securing favorable terms for services.
  • Collaborated with departments to enhance operational efficiency and communication.
  • Oversaw financial management, including budgeting, accounting, and payroll activities.
  • Monitored performance through established plans and measurable results.

Workshop Manager/Machine Operator

Wakid Enterprises Limited
Nairobi
05.2008 - 12.2009
  • Revamped policies and procedures to enhance operational performance and efficiency.
  • Ensured compliance with government regulations and standards across all operations.
  • Supervised maintenance of workshop tools and equipment, ensuring optimal functionality.
  • Directed technical staff to cultivate a productive and collaborative work environment.
  • Scheduled preventive maintenance programs for workshop machinery to minimize downtime.
  • Provided technical support to workshop personnel for effective resolution of complex issues.
  • Managed administrative processes in alignment with directives from senior management.
  • Collaborated with departments to achieve key organizational objectives.

Customer Attendant

Uchumi Cash and Carry
01.2007 - 09.2007
  • Delivered exceptional customer service by assisting with product selection and inquiries.
  • Ensured attractive store displays while maintaining accurate pricing and stock levels.
  • Operated cash register, ensuring precise inventory records were maintained.
  • Inspected incoming shipments for accuracy before restocking products on shelves.
  • Participated in monthly inventory counts to verify accuracy of store records.
  • Monitored for security risks and theft, addressing situations promptly.
  • Greeted customers professionally, fostering a welcoming shopping environment.
  • Performed opening and closing procedures, including setting alarms and cash drawer reconciliation.

Education

Certificate in Business Management - Fundamentals of Management, Principles of Accounts, Business Communication, Economics, Introduction to Law, Business Statistics

Kenya Institute of Management
Nairobi
06-2008

Certificate in Driving and Basic Motor Vehicle Maintenance - Basic Vehicle Maintenance, Defensive Driving, Motor Vehicle Driving Class B, C, D, E

Wings Driving School
Nairobi
10-2006

Entrepreneur Training - Basic Business Communication Skills, Business Accounting, Business Economics, Marketing Strategies

Christian Entrepreneurs Savings Society (CHESS)
Nairobi
04-2006

Kenya Certificate of Secondary Education -

Senior Chief Koinange High School
Kiambu
11-2005

Skills

  • Project management and budgeting
  • Financial analysis and reporting
  • Corporate communication and relations
  • Resource management
  • Team leadership
  • Strategic planning
  • Client relationship management
  • Operational efficiency
  • Contract negotiation
  • Risk assessment
  • Performance monitoring
  • Problem solving
  • Recruitment and employee relations
  • Business launch oversight
  • Process improvement and KPI tracking
  • Continuous improvement strategies
  • Product development and promotion
  • Financial administration and revenue growth
  • Business strategy and cost control
  • Active listening and communication skills
  • Program administration and scheduling
  • Policy development and enforcement
  • Business process reengineering

Nhif

4513690

Nssf

2000728676

Place Of Residence

Nairobi

Languages

  • Fluent in English
  • Swahili
  • Kikuyu

References

  • Mr. Kennedy Kinyagia, Director, Manar Alomran Scaffolding Kenya, 0724 463560, kennedykinyagia@gmail.com
  • Mr. Yussuf Abdi, Director, Maar Petroleum Limited, 0723 491923, yussufdubai@gmail.com
  • Mr. Christopher Suen, chris.suen@gmail.com
  • Ms. Julie Gathiru, Marketing Manager, Jim Cab Services, 0723987455

Hobbies and Interests

  • Driving
  • Travelling
  • Playing Volleyball
  • Listening to Music
  • Watching Movies

Attributes

  • Strong problem-solving skills with a quick and effective resolution approach
  • Proven ability to lead and build productive teams in dynamic environments
  • Analytical mindset with a focus on efficiency and process optimization
  • Skilled at identifying and implementing cost-saving strategies
  • Detail-oriented, assertive, and confident in decision-making
  • Self-starter with excellent multitasking capabilities
  • Excellent communication skills both verbal and written

Personal Information

  • ID Number: 24871341
  • Date of Birth: 03/01/87
  • Nationality: Kenyan
  • Marital Status: Married

Certification

  • Driving license classes; B, B3, C,C1,D1,G

Languages

Kikuyu
First Language
English
Upper Intermediate (B2)
B2
Swahili
Intermediate (B1)
B1

References

References available upon request.

Timeline

Assistant Managing Director

Manar Alomran Scaffolding Kenya
03.2022 - 08.2024

Operations/Development Manager

Maar Petroleum Limited
06.2015 - 04.2021

Executive Driver

Christopher Suen
04.2014 - 05.2015

Executive Driver

Jim Cab Services
12.2013 - 04.2014

General Manager

Benkar Enterprises Limited
01.2012 - 10.2013

Operations Manager

Benkar Car Hire and Tours
01.2010 - 12.2011

Workshop Manager/Machine Operator

Wakid Enterprises Limited
05.2008 - 12.2009

Customer Attendant

Uchumi Cash and Carry
01.2007 - 09.2007

Certificate in Business Management - Fundamentals of Management, Principles of Accounts, Business Communication, Economics, Introduction to Law, Business Statistics

Kenya Institute of Management

Certificate in Driving and Basic Motor Vehicle Maintenance - Basic Vehicle Maintenance, Defensive Driving, Motor Vehicle Driving Class B, C, D, E

Wings Driving School

Entrepreneur Training - Basic Business Communication Skills, Business Accounting, Business Economics, Marketing Strategies

Christian Entrepreneurs Savings Society (CHESS)

Kenya Certificate of Secondary Education -

Senior Chief Koinange High School

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