AUTOCAD
BENJAMIN MUMO
Automotive Engineer
NAIROBI,KENYA
Summary
A talented Automotive Engineer with expertise in inspecting, troubleshooting, and repairing a wide range of vehicles. Proficient in vehicle assembly procedures, service scheduling, and fleet management. Well-versed in working with diverse vehicle types and maintaining high standards of efficiency and reliability. Strong background in vehicle valuation, ensuring cost-effective maintenance and high residual value. Bringing a strong work ethic, integrity, and a proven record of reliability and customer satisfaction.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Motor Vehicle Assessor
SolviT Valuers and Assessors Limited
09.2024 - Current
- Conducted On-Demand motor vehicles assessments and valuations.
- Expedited the valuation process by efficiently managing time and resources,ensuring that all clients received prompt service.
- Prepared reports on vehicles' condition after inspection and submitted to supervisor.
- Conducted in-depth inspections of vehicles to identify damage, missing parts, and mechanical issues.
- Contributed to company growth by maintaining strong relationships with clients, leading to increased repeat business and referrals.
- Took photos of all damaged areas to include with repair reports.
- Evaluated vehicles for damage, assessed functionality and determined roadworthiness.
- Test drove vehicles following repair work to check for any remaining issues.
- Streamlined overall inspection workflow by utilizing digital tools for scheduling appointments, tracking progress, and communicating results to clients.
- Enhanced vehicle safety by conducting thorough inspections and identifying potential issues.
- Participated in ongoing professional development opportunities to stay current on best practices in vehicle inspection techniques and industry trends
FBU Retrofitment Technician
Associated Vehicle Assemblers
03.2024 - 06.2024
- Installed or replaced components, systems, or parts for units that have reached end of line in production to meet specification and required standards for dispatch.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Organized work to meet demanding production goals.
- Completed job reports and logs promptly.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
- Liaised with internal departments to optimize productivity and efficiency.
Automotive Technician
Orion Auto-Services
01.2023 - 02.2024
- Performing diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Troubleshooting and diagnosing faults with vehicle systems and components using OEM-specific code readers, diagnosis machines, and online knowledge bases.
- Investigating customer complaints to identify cause of malfunctions.
- Servicing vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Explaining maintenance and repair needs to customers and offered advice on preventative maintenance.
- Explaining estimates and determining repair timelines to manage customer expectations.
- Overhauling, repairing and rebuilding faulty assemblies such as power systems, steering systems and linkages.
- Replacing damaged, missing, or defective parts with new and refurbished components.
- Retaining accurate records of purchases, titles and sales.
- Managed vehicle diagnostics, repairs, and scheduled maintenance for a variety of clients.
- Communicated with customers regarding service timelines, providing clear updates and managing expectations.
- Supervised parts replacements, inventory tracking, and quality control to ensure customer satisfaction.
- Handled records of vehicle services and repairs to ensure compliance with industry standards.
- Assisted with customer inquiries and complaints, providing solutions to ensure service quality and retention.
Automotive Engineering Intern
Samo Garage
01.2022 - 05.2022
- Performing diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Using specialized tools to detect leaks in gas and refrigerant systems.
- Replacing damaged, missing, or defective parts with new and refurbished components.
- Servicing vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzing vehicle data using advanced diagnosis equipment.
- Vehicle bodywork for restoration and remediation.
- Overhauling, repairing and rebuilding faulty assemblies such as power systems, steering systems and linkages.
Apprentice Automotive Mechanic
Makueni Toyota
01.2021 - 08.2021
- Performing diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Servicing vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Inspecting damaged vehicles to estimate repair labor cost and required parts expense.
- Explaining estimates and determining repair timelines to manage customer expectations.
- Testing driving to determine proper functionality for newly installed parts after repairs.
Apprentice Automotive Mechanic
Central Motors Garage
01.2019 - 09.2019
- Replacing damaged, missing, or defective parts with new and refurbished parts.
- Servicing vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changing tires on different types of vehicles.
- Repairing and replacing worn and damaged components.
- Checking brake systems and determining need of pad replacement, disc turning or other maintenance requirements.
Education
Bachelor of Science - Software Engineering
ALX
Nairobi, Kenya 04.2023 - Current
DIPLOMA - Automotive Engineering
Technical University Of Mombasa
Mombasa, Kenya 09.2019 - 12.2022
McKinsey Forward Program
McKinsey
Skills
Vehicle Maintenance and Repair
Software
CAR DIAGNOSIS SOFTWARES
Interests
Quality Control
Customer Service Excellence
Project Management
Entrepreneurship
Timeline
Motor Vehicle Assessor
SolviT Valuers and Assessors Limited
09.2024 - Current
FBU Retrofitment Technician
Associated Vehicle Assemblers
03.2024 - 06.2024
Bachelor of Science - Software Engineering
ALX
04.2023 - Current
Automotive Technician
Orion Auto-Services
01.2023 - 02.2024
Automotive Engineering Intern
Samo Garage
01.2022 - 05.2022
Apprentice Automotive Mechanic
Makueni Toyota
01.2021 - 08.2021
DIPLOMA - Automotive Engineering
Technical University Of Mombasa
09.2019 - 12.2022
Apprentice Automotive Mechanic
Central Motors Garage
01.2019 - 09.2019
McKinsey Forward Program
McKinsey
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