Microsoft Office
BENJAMIN MUMO
AUTOMOTIVE ENGINEER
NAIROBI
Summary
Talented Automotive Engineer with a keen understanding of automotive components and systems. Proficient in engaging customers both in-person and through digital platforms to drive sales. Experienced in providing exceptional customer service and adept at managing parts orders efficiently. Dedicated to expanding customer satisfaction well-versed working with most models of vehicles. Bringing strong work ethic, integrity and record of reliability.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
FBU Retrofitment Technician
Associated Vehicle Assemblers
3 2024 - Current
- Installed or replaced components, systems, or parts for units that have reached end of line in production to meet specification and required standards for dispatch.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Cultivated productive working relationships with colleagues from diverse backgrounds, fostering effective teamwork within the organization.
- Organized work to meet demanding production goals.
- Completed job reports and logs promptly.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
- Liaised with internal departments to optimize productivity and efficiency.
Automotive Technician
Orion Auto-Services
01.2023 - 02.2024
- Performing diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Troubleshooting and diagnosing faults with vehicle systems and components using OEM-specific code readers, diagnosis machines, and online knowledge bases
- Investigating customer complaints to identify cause of malfunctions
- Servicing vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes
- Explaining maintenance and repair needs to customers and offered advice on preventative maintenance
- Explaining estimates and determining repair timelines to manage customer expectations
- Overhauling, repairing and rebuilding faulty assemblies such as power systems, steering systems and linkages
- Replacing damaged, missing, or defective parts with new and refurbished components
- Retaining accurate records of purchases, titles and sales
Automotive Engineering Intern
Samo Garage
01.2022 - 05.2022
- Performing diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
01.2021 - 08.2021
- Using specialized tools to detect leaks in gas and refrigerant systems
- Replacing damaged, missing, or defective parts with new and refurbished components
- Servicing vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes
- Analyzing vehicle data using advanced diagnosis equipment
- Vehicle bodywork for restoration and remediation
- Overhauling, repairing and rebuilding faulty assemblies such as power systems, steering systems and linkages
Apprentice Automotive Mechanic
Makueni Toyota
01.2019 - 09.2019
- Performing diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues
- Servicing vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes
- Inspecting damaged vehicles to estimate repair labor cost and required parts expense
- Explaining estimates and determining repair timelines to manage customer expectations
- Testing driving to determine proper functionality for newly installed parts after repairs
Apprentice Automotive Mechanic
Central Motors Garage
01.2019 - 09.2019
- Replacing damaged, missing, or defective parts with new and refurbished parts
- Servicing vehicles according to recommended maintenance schedules for oil changes, engine tune-ups and fluid changes
- Changing tires on different types of vehicles
- Repairing and replacing worn and damaged components
- Checking brake systems and determining need of pad replacement, disc turning or other maintenance requirements
Education
Bachelor of Science - Software Engineering
ALX - Nairobi,Kenya
09.2019 - 05.2022
DIPLOMA - Automotive Engineering
Technical University Of Mombasa - Mombasa, Kenya
Skills
Vehicle Diagnosis Machines Expertiseundefined
Software
Vehicle Diagnosis Softwares
Auto CAD
Timeline
Automotive Technician
Orion Auto-Services
01.2023 - 02.2024
Automotive Engineering Intern
Samo Garage
01.2022 - 05.2022
01.2021 - 08.2021
Bachelor of Science - Software Engineering
ALX - Nairobi,Kenya
09.2019 - 05.2022
Apprentice Automotive Mechanic
Makueni Toyota
01.2019 - 09.2019
Apprentice Automotive Mechanic
Central Motors Garage
01.2019 - 09.2019
FBU Retrofitment Technician
Associated Vehicle Assemblers
3 2024 - Current
DIPLOMA - Automotive Engineering
Technical University Of Mombasa - Mombasa, Kenya
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