Summary
Overview
Work History
Education
Skills
Personal Information
References
Languages
Timeline
Generic

BENJAMIN JUMA

PUBLIC RELATIONS AND ADVERTISING
NAIROBI,30

Summary

Seeking an opportunity to utilize my skills and qualifications in a collaborative environment, making a meaningful impact and advancing my professional journey. Looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. Passionate about joining an organization that fosters a culture of innovation, continuous learning, and personal growth. Passionate about joining a dynamic team where I can utilize my experience and abilities to deliver exceptional results and contribute to the company's growth. Achievements include dramatically improving public image for Type business through hard work and disciplined approach to managing communication strategies. Top strengths include problem solving, decision making and conflict resolution. Knowledgeable Public Relations Officer bringing Number years of experience. Maintains calm, collected and analytical mindset in high-pressure situations. History of building effective relationships with media, customers and internal stakeholders to effectively improve company image. Well-versed in public relations strategies and reputation management. Advanced skills in Software. Focused Job Title with unique positivity in any situation. Persuasive and eloquent with expertise in Area of expertise. Proven track record of thinking quickly to answer questions in high-pressure situations. Enthusiastic Head of Public Relations with Number-year record of shaping public opinion of Product or Service through creative use of press releases, printed materials and online resources. Friendly approach to media personnel and social influencers built strong relationships that kept company front and center of many news cycles. Excellent written and verbal communication skills. Energetic Type professional bringing robust background in engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns. Experienced in leveraging detailed analytics reports to monitor and document success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

13
13
years of professional experience
16
16
years of post-secondary education

Work History

Public Relations Officer

Kenya News Agency
Nairobi
01.2022 - 07.2024
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Developed campaigns to increase public awareness of company and engage customers.
  • Provided internal communication support, facilitating information flow among employees and departments.
  • Executed social media plans to create cohesive online presence.
  • Organized successful press events, ensuring maximum exposure for product launches and announcements.
  • Developed brand media relations strategies that bolstered community awareness and knowledge.
  • Maintained an up-to-date database of relevant contacts in media outlets for easy access during outreach efforts.
  • Developed strong relationships with key influencers and stakeholders within the industry.
  • Coordinated press releases and handled press inquiries for Type company.
  • Produced and distributed internal and external communications.
  • Gathered information on customer opinions and adjusted plans to capitalize on current trends.
  • Wrote press releases for routine use and crisis management.
  • Advised on reputational risks during decision-making processes, helping safeguard the company image in the long term.
  • Coordinated interviews between company spokespeople and members of the press to convey key messages.

Head of Advertising

Radio Sahara (Sauti Ya Watu)
Nairobi
12.2018 - 06.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Paid attention to detail while completing assignments.

Community Health Advisor

Lake Victoria
12.2015 - 07.2017
  • Provided information such as copay and premium details, pre-approval procedures and available products.
  • Assisted individuals, families and small businesses with acquiring health, vision, life and dental insurance.
  • Resolved problems related to benefits, eligibility and claims.
  • Helped members navigate enrollment process and choose appropriate options.

Communications Specialist

Gilgil Telecommunication Industries (GTI)
02.2013 - 12.2015
  • Coordinated with creative and design teams to produce high-quality visuals for marketing materials.
  • Communicated company promotions, products, and services to clients to increase brand awareness and overall revenue.
  • Collaborated with journalism and marketing teams to compile information and align company messaging.
  • Ensured consistent brand messaging across all external communications channels, leading to a strong brand identity.
  • Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
  • Created social media content across multiple platforms according to content calendars and promotion schedules.
  • Developed ideas and leads for new stories according to industry trends.
  • Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
  • Answered client queries and complaints to provide strong customer service.
  • Collaborated with cross-functional teams to create cohesive messaging for promotional materials and events.
  • Created persuasive sales collateral that effectively communicated product benefits, resulting in increased lead generation efforts.
  • Wrote clear, concise press releases that generated significant media coverage and increased public awareness of key initiatives.
  • Took photographs and videos during special events for promotional materials and social media pages.
  • Maintained corporate website using content management systems and associated plugins.

Advertising

Nzoia Sugar Company
02.2011 - 12.2012
  • Managed paid advertising budgets for maximum efficiency, allocating resources strategically across multiple platforms.
  • Oversaw external agency partnerships to maximize ROI on advertising investments.
  • Strengthened brand visibility by optimizing online advertising campaigns across multiple channels.
  • Managed multiple digital advertising platforms, ensuring optimal ad placement and performance.
  • Streamlined advertising processes for increased efficiency and reduced costs.
  • Optimized advertising spending by consistently monitoring campaign performance and adjusting tactics as needed.
  • Directed copy preparation, proof evaluation and layout enhancement for advertising materials.
  • Bought advertising space in newspapers and magazines.
  • Enhanced brand awareness through the creation and execution of innovative advertising campaigns.

Education

BACHELOR OF JOURNALISM AND MASS COMMUNICATION - Public Relation & Advertising

Masinde Muliro University Of Science And Technology
09.2007 - 05.2011

Certificate - undefined

St peter Ack Computer Training College Nakuru
01.2005 - 05.2006

High School Diploma - undefined

St Martin's Secondary School( Bungoma)
01.2000 - 05.2003

Primary Education - undefined

Wacheka Primary School (Bungoma)
01.1986 - 05.1993

Skills

Strategic planning,Information gathering,Communications development,Reputation management,Communications management,Scheduling,Branding,Public Relations,Fact checking,Social media expertise,Time management,PR strategy,development,Social media marketing,Budgeting,Campaign management,Media relations,Associated Press style,Business,correspondence,Strategic corporate guidance,Information gathering and analysis

Personal Information

  • Date of Birth: 08/30/93
  • Gender: Male
  • Nationality: Kenyan

References

  • Chrispinus Kwoba, Teacher, Kwoba Offices, +254721272106, kwoba@gmail.com
  • Judith Wayeko Juma, Accountant, JWJ Homes, +254727360962, judith@gmail.com
  • Ojiambo W Benson, Administrative Assistant, OJB Associates, +254733348624, benson@gmail.com
  • Kennedy Odera, Assistant Manager, , , , , , , , , , , , , Afrikaans, English, Acting or Theater, News, Traveling, Sports, Odera1, +254788260760, kodera@gmail.com

Languages

Afrikanan
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Public Relations Officer

Kenya News Agency
01.2022 - 07.2024

Head of Advertising

Radio Sahara (Sauti Ya Watu)
12.2018 - 06.2021

Community Health Advisor

Lake Victoria
12.2015 - 07.2017

Communications Specialist

Gilgil Telecommunication Industries (GTI)
02.2013 - 12.2015

Advertising

Nzoia Sugar Company
02.2011 - 12.2012

BACHELOR OF JOURNALISM AND MASS COMMUNICATION - Public Relation & Advertising

Masinde Muliro University Of Science And Technology
09.2007 - 05.2011

Certificate - undefined

St peter Ack Computer Training College Nakuru
01.2005 - 05.2006

High School Diploma - undefined

St Martin's Secondary School( Bungoma)
01.2000 - 05.2003

Primary Education - undefined

Wacheka Primary School (Bungoma)
01.1986 - 05.1993
BENJAMIN JUMAPUBLIC RELATIONS AND ADVERTISING