Benimana Mussa
Nairobi
Summary
Hands-on Software Developer eager to collaborate with customers to find optimal solutions. Carefully customizes each product to user needs and budgets. Provides reliably actionable code and software assets for customers and internal data libraries.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Software Developer
Freelance
Nairobi, Kenya
08.2020 - Current
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Updated old code bases to modern development standards, improving functionality.
- Developed clear specifications for project plans using customer requirements.
- Pioneered new methods of code review to incorporate wider range of voices.
- Developed software for desktop and mobile operating systems.
- Designed customized solutions for proposals to potential customers.
- Coordinated with project management on database development timelines.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Introduced agile methodologies and development best practices to division to enhance product development.
- Discussed issues with team members to provide resolution and apply best practices.
- Designed reusable and reliable code for use within distributed cloud environments.
- Participated in software field testing to verify performance of developed projects.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Introduced automated diagnostics for sensor data collection and processing.
- Led version control efforts for organization, employing public and open source repositories.
- Translated customer requirements into written use cases.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Offered experience with Ruby, Perl, Java and Python. Normally I am experienced in Laravel framework and PHP but given the time to learn I am comfortable with any programming language
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Integrated third-party tools and components into applications.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Analyzed proposed technical solutions based on customer requirements.
- Worked with customers for needs analysis and to determine vendor costs.
- Provided direction and guidance to process improvements and established policies.
Chief Graphic Designer (Part Time)
Young Muslim Association
Nairobi, Kenya
09.2019 - 01.2022
- Used coordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Maintained energy and enthusiasm in fast-paced environment.
- Adhered to social distancing protocols and wore mask or face shield.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and other communications.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Saved money by implementing cost-saving initiatives that addressed long-standing problems.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Prepared variety of different written communications, reports and documents.
IT Technician
Igeria & Ngugi Advocates
Nairobi, Kenya
01.2019 - 12.2021
- Maintained office PCs, networks and mobile devices.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Patiently walked individuals through basic troubleshooting tasks.
- Imaged and prepared new computers for integration into company networks and systems.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Configured systems according to prescribed software and hardware frameworks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Monitored systems in operation and quickly troubleshoot errors.
- Set up and maintained user accounts and client access.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Executed technology implementation projects with minimal downtimes and business disruptions.
- Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
- Implemented internal quality standards to secure electronic records integrity.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Recovered critical information from data back ups to restore functionality.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
- Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
- Recommended new and replacement hardware and software purchases.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
Red Cross Volunteer
Red Cross Nairobi
Nairobi, Kenya
06.2014 - 11.2019
- Coordinated referrals and direct support for Kibera Slum Fire scensor project.
- Worked with clients to improve life choices and maximize benefits of programs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved operations through consistent hard work and dedication.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Created plans and communicated deadlines to complete projects on time.
Community Service Volunteer
Gertrude Hospital Muthaiga
Nairobi, Kenya
01.2018 - 04.2018
- Maintained clean facilities to better serve program needs.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Exhibited excellent communications and customer service relations skills.
- Gained knowledge and experience working with children in educational setting.
- Mentored at-risk youth to improve personal wellbeing and academic performance.
- Coordinated referrals and direct support for HIV Patients.
- Worked with clients to improve life choices and maximize benefits of programs.
- Oversaw day-to-day activities of patient in children facility.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Spoke with senior citizen groups to expand community engagement and program outreach.
- Resolved problems, improved operations and provided exceptional service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Master of Science - Business Information Technology
Strathmore University
Nairobi, Nairobi Province, Kenya07-2028
BBA - Information Technology
Strathmore University
Madaraka, Nairobi07.2022
Associate of Arts - Air Travel
Regional College of Tourism & Air Travel
CBD, Nairobi07.2016
K.C.S.E
Aquinas High School
Juja Road, Nairobi11.2015
Associate of Arts - Graphic Design
FHOK
Kamukunji, Nairobi01.2013
Associate of Arts - Fine Arts
Mathare Youth Sports Association (Haba Na Haba)
Eastleigh12.2012
New Pumwani Primary School
Pumwani, Nairobi12.2011
Skills
- Hardware and software installation
- Project Management
- Code versioning
- SQL integration
- Search Engine Optimization
- PHP & JAVA Developer Comfortable with most programming Languages or frameworks given to learn
- Cloud-based storage
- Technical Analysis
- Web Security
Affiliations
- Project Management Institute
- Lions Club
Certification
- CISA - Certified Information Systems Auditor
- CCNA - Cisco Certified Network Associate
- UDEMY - Cybersecurity Level 1-4
- UDEMY - Data Science
Accomplishments
- Documented and resolved Phishing issue at Igeria & Ngugi which led to recovery of Kes 3.2m.
- Supervised a team of three staff members at Young Muslim Association under Media Department.
- Used Microsoft Excel to develop inventory tracking spreadsheets for rent at Young Muslim Association.
- Designed a new workflow to improve overall query performance.
- Successfully completed the developing of Igeria & Ngugi Advocates website within budget of USD 400 and ahead of schedule.
- Following completion of internship, was offered a desirable position with I&N Advocates as an IT Consultant.
- Served as Lead Programmer on on Mbugani homes project for KWS (https://reservations.kws.go.ke/). First experience customizing an already made CMS using laravel framework with PHP
- Successfully completed elimu Saas (elimu.morichsolutions.com) within budget and ahead of schedule.
- While freelancing I have been both front-end and backend developer and successfully developed various websites and cms e.g tricura.co.ke, attorneysafrica.com, eoc.co.ke, online.morichsolutions.com
Sports, Technology, Reading, Agriculture
A curious and driven tech enthusiast with a deep interest in technology, sports, art & agriculture. Enjoys staying active, expanding knowledge through reading, and exploring how technology can enhance productivity and sustainability in agriculture.
References
Provide on request
Timeline
Software Developer
Freelance
08.2020 - Current
Chief Graphic Designer (Part Time)
Young Muslim Association
09.2019 - 01.2022
IT Technician
Igeria & Ngugi Advocates
01.2019 - 12.2021
Community Service Volunteer
Gertrude Hospital Muthaiga
01.2018 - 04.2018
Red Cross Volunteer
Red Cross Nairobi
06.2014 - 11.2019
Master of Science - Business Information Technology
Strathmore University
BBA - Information Technology
Strathmore University
Associate of Arts - Air Travel
Regional College of Tourism & Air Travel
K.C.S.E
Aquinas High School
Associate of Arts - Graphic Design
FHOK
Associate of Arts - Fine Arts
Mathare Youth Sports Association (Haba Na Haba)
New Pumwani Primary School