Benedict Cheruiyot
Office Admin
Dubai
Summary
Dynamic professional with a proven track record in security management and team leadership, notably at Al Nasr Star Security Services. Skilled in CCTV monitoring and conflict resolution, I excel in creating safe, efficient environments. My approach fosters team cohesion and significantly improves operational outcomes, demonstrating a commitment to excellence and a flexible, results-driven mindset.
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Care Giver
Vision Institute Group Of Companies
01.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Camp Boss
AL SRAIYA SECURITY SERVICES
10.2022 - 07.2023
- Continuously assessed camper needs and adjusted programming accordingly to provide an engaging, enjoyable experience for all security personepersonnel.
- Developed strong relationships with vendors to secure quality supplies at competitive prices, reducing overall costs for the camp.
- Oversaw budgeting processes for efficient allocation of funds across various departments within the camp operation.
- Monitored food service operations to maintain high standards of hygiene, nutrition value, taste preferences considering dietary restrictions and allergies.
- Managed registration process for campers, ensuring accurate records were maintained, and all necessary information was collected in a timely manner.
- Fostered a cohesive team atmosphere among staff members through regular meetings, workshops, and social events.
- Ensured a safe and positive environment by enforcing strict adherence to safety guidelines and protocols.
- Resolved conflicts between campers in a timely manner by mediating discussions and finding mutually agreeable solutions.
- Implemented evaluation processes for staff members to identify strengths, opportunities for growth, and areas requiring additional training or support.
- Managed daily camp schedules to ensure optimal use of resources while meeting program objectives.
- Organized special events to enhance camper experience, such as field trips or guest speakers from relevant fields.
- Maintained a clean, well-organized facility by overseeing maintenance tasks and scheduling routine cleaning services.
- Boosted employee morale by recognizing exceptional performance and providing constructive feedback on areas for improvement.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Access Control/Shift Supervisor
Al Nasr Star Security Services
10.2020 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Applied security, safety, and loss prevention strategies during shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Responded to and resolved customer questions and concerns.
- Oversaw maintenance activities within the premises, coordinating with contractors when necessary for timely repairs and upkeep tasks completion.
Security Supervior
Rangers Security
01.2019 - 02.2020
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Developed and implemented strategies to prevent and respond to security incidents.
- Screened vendors and contractors before granting access to restricted areas within mall.
Store Keeper
Kipchimat Supermarket
02.2017 - 03.2018
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Ordered goods from various vendors to maintain store merchandise levels.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Ensured timely order fulfillment for customer satisfaction through efficient processing of purchase requests and shipments.
- Welcomed customers to assist in selecting appropriate merchandise and products.
- Filled orders by gathering merchandise specified in requisitions.
- Kept sales receipts and maintained accounting records.
- Assisted customers by answering questions and suggesting merchandise.
- Tagged merchandise and neatly stocked on shelves and display areas.
- Provided reliable support during audits by presenting well-organized documentation, ensuring transparency in inventory management processes.
Athletics Assiatant Coach
Kaptagat Athletic Camp
02.2015 - 04.2016
- Collaborated with other coaches to create and execute game plans.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Utilized positive communication to encourage team and promote integrity and respect.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Enhanced team performance by developing and implementing effective coaching strategies.
- Monitored team practices to establish high level of performance.
Education
No Degree - Fire, Safety And First Aid
Vibrant College
Doah, Qatar04.2021
Certificate - Care Giver
Vision East Africa Institute
Eldoret, Uasin Gishu, Kenya02.2017
No Degree - Security And Hospitality Management
CAP YEI LTD
Eldoret12.2015
Associate of Science - Agronomy And Animal Science
Bukura Agricultural College
Kakamega03.2015
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Security management
- Safety and security procedures
- CCTV Monitoring
- Team Leadership
- Security personnel training
- Teamwork and Collaboration
- Attention to Detail
- Team motivation
- People Management
- Staff Training
- Work Planning and Prioritization
- Coaching and Mentoring
- Documentation And Reporting
- Performance Improvement
- Work Planning
- Complex Problem-Solving
- Analytical Thinking
- Goal Setting
- Overseeing Daily Activities
- Quality Improvement
- Conflict Resolution
- Daily workflow improvement
- Safety processes and procedures
- Staff education and training
- Coaching
- Client Support
- Flexible Schedule
- Priority Management
- Active Listening
- Critical Thinking
- Reading Comprehension
- Camp Operations
- Hosting Functions
- Disciplinary Action
- Communication Improvements
- Maintain Facilities
- Daily Schedule Creation
- Administrative Leadership
- Facility Operations
community involvement, writing, blogging, learning languages, photography, traveling, doing sports,
Participating in social work and doing donations to the needy in community as well as volunteer education on health and drug abuse. Visiting the sick and the needy to have a shoulder to lean on and get hope I have been working in different fields and part of showcasing mu work is through blogging.
Learning new languages is part of an added advantage to a mankind, it enhances smooth understanding of cultures and people who can not speak other languages.
Keeping memories of the past makes us do better in our future, Photography is taking shape in the current world.
Languages
Swahili, Kalenjin
Native language
English
Proficient
C2
Referees
Provided upon request
Timeline
Care Giver
Vision Institute Group Of Companies
01.2024 - Current
Camp Boss
AL SRAIYA SECURITY SERVICES
10.2022 - 07.2023
Access Control/Shift Supervisor
Al Nasr Star Security Services
10.2020 - 10.2022
Security Supervior
Rangers Security
01.2019 - 02.2020
Store Keeper
Kipchimat Supermarket
02.2017 - 03.2018
Athletics Assiatant Coach
Kaptagat Athletic Camp
02.2015 - 04.2016
No Degree - Fire, Safety And First Aid
Vibrant College
Certificate - Care Giver
Vision East Africa Institute
No Degree - Security And Hospitality Management
CAP YEI LTD
Associate of Science - Agronomy And Animal Science
Bukura Agricultural College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 1200 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Reading Novels
To put myself in the shoes of others and grow my capacity for empathy, I can hardly do better than reading fiction. Multiple studies have shown that imagining stories helps activate the regions of my brain responsible for better understanding others and seeing the world from a new perspective
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