Overview
Work History
Education
Skills
Languages
Timeline
Generic
Benard Kabiru Waweru

Benard Kabiru Waweru

Waiter
Nakuru

Overview

11
11
years of professional experience

Work History

Waiter

Enashipai Resort & Spa
Naivasha, Nakuru District
06.2015 - Current
  • Managed cash and card payments, gift vouchers and deposits.
  • Maintained clean front of house and work areas by adhering to agreed cleaning schedule.
  • Implemented upselling technique to increase beverage revenue by [Number]%.
  • Provided prompt and courteous table service to [Number] guests daily.
  • Managed timing standards in food deliveries to minimise delays.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Managed table settings for optimal dining experience.
  • Mitigated complaints effectively by empathetically listening and offering solutions.
  • Enhanced customer satisfaction by promptly attending to queries and requests.
  • Maintained knowledge of menu items, leading to accurate order taking.

Education

Certificate of Higher Education - Food and Beverage Service

Utalii College
Nairobi, Nairobi Province
04.2018 - 04.2018

Skills

Allergen awareness

Languages

English
Intermediate
k
Beginner

Timeline

Certificate of Higher Education - Food and Beverage Service

Utalii College
04.2018 - 04.2018

Waiter

Enashipai Resort & Spa
06.2015 - Current
Benard Kabiru WaweruWaiter