Benard Waweru
Nairobi,Nairobi City
Summary
Hospitality professional known for high standards and results-driven approach. Proven track record in delivering exceptional service and maintaining well-organized bar environment. Valued team player with focus on flexibility and reliability. Skilled in mixology and customer interaction, consistently fostering welcoming atmosphere.
Overview
12
12
years of professional experience
Work History
Assistant Bartender
MSC Yacht Club
London, London
01.2023 - Current
- Developed strong rapport with regular clientele through engaging conversation, remembering preferences, and providing personalized service.
- Maintained strict adherence to local alcohol laws regarding identification checks and responsible service practices for guest safety.
- Enhanced overall guest experience through attentiveness to special requests or dietary restrictions when crafting cocktails or recommending beverages.
- Reduced spoilage rates by monitoring product freshness and rotating stock according to expiration dates or seasonal availability.
- Ensured timely service for guests by quickly learning drink recipes and accurately measuring ingredients.
- Strengthened team efficiency by assisting with opening and closing duties, setting up the bar area, and completing side work as needed.
- Improved bar cleanliness by implementing regular cleaning schedules and maintaining a well-organized workspace.
Bartender
Saape Lounge
Nairobi, Nairobi Province
01.2019 - 11.2022
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Concord Hotel and Suites
Nairobi, Nairobi Province
09.2016 - 03.2018
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
Mixologist
Uptown Grill
Nairobi, Nairobi Province
12.2013 - 05.2015
- Completed requisitions to maintain required stock par levels.
- Upheld strict regulations for safe alcohol service and food safety.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
Education
Associate of Arts - Hospitality Management
Alison
Online10.2025
Associate of Arts - HACCP Food Safety System
Alison
Online01.2025
Associate of Arts - Professional Bartending
Barmisco Hospitality And Commercial College
Nairobi01.2014
Associate of Arts - Application Packages
Arknet College
Nairobi, 3003.2010
Skills
- Cleanliness and sanitation
Timeline
Assistant Bartender
MSC Yacht Club
01.2023 - Current
Bartender
Saape Lounge
01.2019 - 11.2022
Bartender
Concord Hotel and Suites
09.2016 - 03.2018
Mixologist
Uptown Grill
12.2013 - 05.2015
Associate of Arts - Hospitality Management
Alison
Associate of Arts - HACCP Food Safety System
Alison
Associate of Arts - Professional Bartending
Barmisco Hospitality And Commercial College
Associate of Arts - Application Packages
Arknet College