Strategic Monitoring and evaluation officer skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 3-year record of building positive relationships with internal and external stakeholders.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Monitoring and Evaluation Officer
Umoja Development Organization
Kapenguria, West Pokot District
04.2023 - 03.2024
Developed comprehensive monitoring tools to track project progress and outcomes.
Ensured compliance with donor requirements through diligent documentation and reporting practices.
Conducted regular site visits, ensuring accurate data collection and timely reporting.
Communicated key findings to decision-makers, influencing strategic direction based on evidence-based analysis.
Contributed to project planning efforts with a focus on realistic objectives and achievable targets.
Provided relevant training to staff members on effective data management techniques.
Advised senior management on strategies for improving program effectiveness based on evaluation results.
Facilitated cross-functional teams in identifying opportunities for process improvement within the organization''s monitoring framework.
Streamlined reporting procedures for improved efficiency and information dissemination.
Enhanced data quality by implementing rigorous monitoring and evaluation processes.
Managed relationships with stakeholders to foster collaboration and information sharing.
Collaborated with team members to develop innovative solutions for addressing identified gaps in performance metrics.
Integrated lessons learned from previous projects into future planning efforts, fostering an environment of continual growth and adaptation.
Supported the design of program interventions, informed by data-driven insights.
Established a culture of continuous learning by promoting critical reflection on project successes and challenges.
Led capacity building initiatives, enhancing overall organizational effectiveness in monitoring and evaluation activities.
Maintained up-to-date knowledge of industry best practices, incorporating new methodologies into ongoing work as appropriate.
Utilized various software platforms to analyze data trends, generating actionable recommendations for program improvements.
Coordinated secure system access of users to various department systems and platforms.
Managed life cycle replacement of hardware and software.
Implemented and maintained technology and software budget.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Monitoring and Evaluation Volunteer
UMOJA DEVELOPMENT ORGANIZATION
07.2022 - 03.2023
Maintained clean, neat, and operational facilities to serve program needs.
Assisted with special events and programs.
Represented organization positively and professionally while providing community with much-needed services.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
Promoted environmental awareness with educational workshops and hands-on activities.
Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
Improved organizational efficiency by streamlining volunteer onboarding processes.
Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
Guided troubled individuals to tools and resources necessary for healing.
Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
Maintained up-to-date knowledge of industry best practices by attending conferences and training sessions relevant to the organization''s mission.
Provided IT support by setting up and maintaining computers and other necessary technology.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Implemented data-driven decision-making processes to optimize resource allocation in service delivery efforts.
Conducted surveys among service recipients to gauge satisfaction levels and identify areas needing improvement or expansion efforts.
Coordinated and managed volunteer activities for community service projects.
Led group discussions and activities to meet different community needs.
Facilitated community outreach to expand participation and support.
Educated young people about strategies for driving discussions and promoting social changes.
Created educational materials to convey important information to service recipients.
Kept case files updated, accurate and aligned with requirements.
Managed cases of children and caregivers receiving social or community service support.
Monitoring and Evaluation Officer
Men End FGM
Westlands, Nairobi Province
08.2021 - 07.2022
Collecting data on a regular basis to measure achievement against the performance indicators,
Checking data quality with partners, Maintaining and administer the M&E database; analyze and aggregate findings,
Supporting project progress reporting, project mid-term review and final evaluation,
Identifying areas where technical support to project partners is required, Organizing refresher training on M&E for partners as required,
Identifying lessons learned and developing case studies to capture qualitative outputs of the project
Providing advice to the supervisor on improving project performance using M&E findings
Producing reports on M&E findings and prepare presentations based on M&E data as required.
Providing the Project Managers with management information required
Checking that monitoring data are discussed in appropriate forum and in a timely fashion in terms of implications for future action
Moreover, creating discussions to fill any gap, Performing other duties assigned by the Project Manager, Child protection exercises
Facilitated cross-functional teams in identifying opportunities for process improvement within the organization''s monitoring framework.
Streamlined reporting procedures for improved efficiency and information dissemination.
Developed comprehensive monitoring tools to track project progress and outcomes.
Conducted regular site visits, ensuring accurate data collection and timely reporting.
Communicated key findings to decision-makers, influencing strategic direction based on evidence-based analysis.
Provided relevant training to staff members on effective data management techniques.
Reviewed existing monitoring systems, identifying areas for improvement and optimization.
IT Support Consultant
SELF EMPLOYED
Nairobi
05.2016 - 08.2019
Conducted thorough assessments of existing client networks to identify areas for improvement or expansion opportunities.
Developed customized IT strategies for clients to align technology solutions with business objectives.
Evaluated emerging technologies for potential implementation into existing systems, staying ahead of industry trends.
Trained end users in new technologies and applications, promoting seamless adoption of systems upgrades.
Delivered high-quality customer service by addressing user concerns promptly and professionally, maintaining a strong reputation in the field of IT support consulting.
Implemented effective data backup protocols to protect vital information from potential loss or corruption.
Streamlined help desk processes, improving response times and customer satisfaction rates.
Reduced downtime for clients with proactive identification and resolution of technical issues.
Coordinated efforts with vendors to obtain necessary equipment replacements or repairs at minimal cost while maintaining quality standards.
Troubleshot complex technical issues using advanced diagnostic tools and methodologies, restoring functionality quickly and efficiently.
Collaborated with cross-functional teams to develop and implement IT solutions, increasing overall efficiency.
Provided expert guidance on the selection of hardware, software, and related equipment based on client needs and specifications.
Provided ongoing support for clients post-implementation, ensuring a smooth and successful transition to new technologies.
Participated in the design and development of user-friendly documentation for IT support processes and procedures.
Responded promptly to incoming sales leads and requests for technical support.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Monitored systems in operation and quickly troubleshot errors.
Configured hardware and granted system permissions to new employees.
Diagnosed and troubleshot hardware, software and network issues.
Researched and identified solutions to technical problems.
Removed malware, ransomware, and other threats from laptops and desktop systems.
Responded to customer inquiries and provided technical assistance over phone and in person.
Installed and configured operating systems and applications.
Installed, configured and maintained computer systems and network connections.
Configured and tested new software and hardware.
IT INTERN
COUNTY GOVERNMENT OF TRANS-NZOIA
Kitale, Trans Nzoia District
05.2015 - 08.2015
Establish compatibility with third party software products by developing program for modification.
Diagnosed and troubleshooted Unix and windows processing problems and applied solutions to applications,
Developed and implemented complex internet and intranet applications on multiple platforms.
Provide continued maintenance and developed of bug fixes and patch set for existing web applications,
Ensured network, system and data availability and integrity through preventative maintenance and upgrades,
Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access,
Provided documentation on start-up, shut down and first level troubleshooting for processes to help desk staff
Provided technical support, resolving IT issues to maximize productivity for team members.
Delivered assistance and support for team-based IT projects.
Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
Supported IT department in handling technology rollout and maintenance.
Conducted thorough testing of application features, ensuring functionality and reliability before deployment.
Researched new technologies to boost information security.
Assisted in developing user-friendly interfaces for streamlined client experiences.
Optimized database performance through regular maintenance and data management tasks.
Developed comprehensive documentation for internal use, simplifying knowledge transfer among team members.
Enhanced system security with implementation of updated firewalls and encryption methods.
Improved software efficiency by identifying and troubleshooting coding issues.
Assisted IT team members by crafting project research material for implementation.
Streamlined workflow processes by automating repetitive tasks using scripting tools.
Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
Collaborated on projects with cross-functional teams to ensure successful completion within deadlines.
Collaborated to assist support protocol development and offered consultation based on cross-functional knowledge.
Contributed to the development of innovative solutions, enhancing overall product offerings.
Hardworking and industrious, sincere, open and transparent, self-disciplined, loyal, honest and self-motivated, God-fearing. Professionalism and professional ethics, sharing knowledge, skills and ideas and career building.
Extratrainingseminarsshortcoursesattended
ASAL Training on bench making Arid and semiarid lands on agricultural production- ACT Kenya in partnership with the ministry of Agriculture -West Pokot County -November 2022
Unicef HACT Training- UNICEF KENYA -APRIL 2022
Child Protection Training – UMOJA DEVELOPEMT ORGANIZIATION -AUGUST 2021
CYEBER SECURITY ESSENTIALS-Cisco Networking Academy - January 2020
WordPress Development Building Websites and Development With WordPress - ALISON.COM - January 2020
CCNA Routing and Switching Cisco Networking Academy - January 2019 - April 2019
Google Digital Marketing - GOOGLE DIGITAL TRAINING - January 2019
Diploma In Business Management And Entrepreneurship - ALISON.COM - January 2017
Online Digital Training and Skills - AGIRA DIGITAL PROGRAM - June 2017
References
Mr. Ambrose Merian, Director, Umoja Development Organization-West Pokot Kenya, ambrosemerian24@gmail.com, +254 0700854654
Mr. Peter Kemei, Program Coordinator, Men End FGM Foundation Nairobi -Kenya, kemei@menendfgm.org, +254 0762649474
Mr. Wilson Mein Kisiero, Child Protection Specialist -North Rift Region, UNICEF Lodwar Kenya, wmkisiero@unicef.org, +254 727475593
Hobbies and Interests
I love reading Journals and internet survey to learn new skills, listening to Christian Music for spiritual motivation and enrichment, participating in Community corporate social responsibilities, playing basketball chess and cycling activities for personal health.
Disclaimer
I, Nayere Walter Benard, certify that the information given below herein accurately describes myself, my qualifications and my experience.
Certification
Unicef PSEA Training - [Timeframe]
[Area of certification], [Company Name] - [Timeframe]