BELYSE NJOROGE
THIKA,237
Summary
I am an experienced professional with a strong background in sales, marketing, and customer service. I have worked in various roles, including sales marketing and telemarketing at Elisa Travel Agency, loan consulting at Platinum Loans and Credit, and travel consulting. I excel at meeting sales targets, building strong client relationships, and providing excellent service. My diverse experience has equipped me with skills in financial advising, travel planning, and customer engagement. I am dedicated, resourceful, and always eager to help clients achieve their goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Sales and marketing
MKOPA
- Monitor and deliver set sales targets within the designated territory, achieve and surpass sales targets of M-KOPA products by developing local networks, uphold the brand values of M-KOPA, including ensuring the M-KOPA retail point standard and guidelines are adhered to.
Telemarketer
ELISA TRAVEL AGENCY
09.2023 - 04.2024
- Answer incoming calls from prospective customers, explain products or services, identify customer needs, maintain records of customer accounts, meet sales quotas, perform customized targeted sales strategies, persuade customers.
Receptionist
MARK HOTEL
01.2023 - 08.2023
- Welcome visitors and solve their problems, manage security and telecommunications systems, handle queries and complaints via phone, email, and general correspondence, take messages and ensure they are passed to the appropriate staff member in time.
Packager
Capwell Industries
Thika, Kenya
01.2021 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Travel Consultant
BELUGA TRAVELS
01.2021 - 04.2021
- Determine clients' needs and suggest suitable travel packages, organize travels from beginning to end, including tickets, accommodation, and transportation, supply travelers with pertinent information and useful travel/holiday materials.
Loan consultant
PLATINUM CREDIT LOANS
02.2020 - 12.2020
- Understand the requirements, issues, and needs of the client's short-term or long-term goal, conduct interviews and surveys to collect data and analyze it to identify and understand a problem or issue, present and explain their findings to the management, assist clients with loan and mortgage decisions.
Education
CERTIFICATE IN HOSPITALITY AND TOURIST MANAGEMENT - undefined
AMBOSELI INSTITUTE
05.2019 - 05.2019
DIPLOMA IN SALES AND MARKETING MANAGEMENT - undefined
JORDAN INSTITUTE
01.2018 - 05.2019
CERTIFICATE OF SECONDARY SCHOOL - undefined
MAKUYU GIRLS SECONDARY SCHOOL
01.2013 - 05.2017
Skills
Sales and Marketing
References
- TRAVEL AGENCY LIMITED, MICHELLE WAMBUI, +254769636634
- PLATINUM LOANS AND CREDIT, MADAM ROSE MARY, Rosemary002@gmail.com
- MKOPA, BILL GACHIGUA, Billgashi.78@gmail.com
Timeline
Telemarketer
ELISA TRAVEL AGENCY
09.2023 - 04.2024
Receptionist
MARK HOTEL
01.2023 - 08.2023
Packager
Capwell Industries
01.2021 - 04.2021
Travel Consultant
BELUGA TRAVELS
01.2021 - 04.2021
Loan consultant
PLATINUM CREDIT LOANS
02.2020 - 12.2020
CERTIFICATE IN HOSPITALITY AND TOURIST MANAGEMENT - undefined
AMBOSELI INSTITUTE
05.2019 - 05.2019
DIPLOMA IN SALES AND MARKETING MANAGEMENT - undefined
JORDAN INSTITUTE
01.2018 - 05.2019
CERTIFICATE OF SECONDARY SCHOOL - undefined
MAKUYU GIRLS SECONDARY SCHOOL
01.2013 - 05.2017
Sales and marketing
MKOPA
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