Belinda Spira
Secondary English Teacher
Nairobi,Nairobi, Kenya
Summary
Highly motivated and flexible graduate teacher with over 3 years of experience in secondary education. Result-driven professional with a progressive career outlook. Proficient in computer skills and adept at managing large student populations. Creative problem-solving abilities ready to contribute to teamwork, excellent teaching, and ensuring a safe learning environment. Demonstrates competence, punctuality, and maintains a positive attitude towards students and fellow teachers. Strives to achieve institutional objectives.
Overview
10
10
years of professional experience
20
20
years of post-secondary education
Work History
Customer Service Representative
Teleperformance Kenya
Nairobi, Kenya
01.2024 - 03.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
English Language and Literature Teacher
Graffings College
Nairobi, Kenya
01.2022 - 11.2023
- Implemented project-based learning activities to connect literature concepts with real-world applications, enhancing student engagement.
- Developed personalized learning plans for individual students, resulting in improved academic performance and increased confidence.
- Promoted creativity in student work through the use of various writing prompts and assignments exploring different genres of literature.
- Enhanced students'' critical thinking skills by incorporating problem-solving activities and group projects into the curriculum.
- Collaborated with fellow teachers on interdisciplinary units that combined English literature concepts with other subjects, providing students with a comprehensive educational experience.
- For a more engaging experience, incorporated multimedia resources such as videos, podcasts, and interactive games into lessons.
- Continuously updated lesson materials to reflect current events or changes in societal norms, ensuring relevancy for students.
- Organized field trips to local theaters and museums to enhance cultural appreciation while reinforcing course material learned in class.
- Regularly assessed student progress through quizzes, exams, essays, oral presentations, and informal observations to provide targeted support where needed.
- Developed innovative lesson plans to engage students in English language learning.
- Kept classroom organized, clean and safe for students and visitors.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Encouraged students to take active role in learning and academic success.
Student Tutor (English Language)
Daystar University
Athi River
01.2018 - 12.2020
- Applied appropriate multiple assessment tools and strategies to evaluate and promote the continuous intellectual development of the students, Fostered student self-control, self-discipline and responsibility to others, Modeled and promoted empathy, compassion and respect for the gender, ethnic, religious, cultural and learning diversity of students.
- Demonstrated skill when managing student behavior, intervened and resolved discipline problems.
- Demonstrated the ability to perform teaching or other responsibilities, including good work habits, reliability, punctuality and follow-through on commitments.
- Ensured that students correctly used language, oral and written. Fostered student self-control, self-discipline and responsibility to others.
- Planned and prepared appropriately the assigned courses and lectures. Conducted assigned classes at the scheduled times and demonstrated competence in classroom instruction. Designed and implemented effective strategies to develop self-responsible/independent learners.
Assistant Teacher
The Mutaratara Learning Center
Kikuyu
02.2014 - 03.2015
- Implemented the designated curriculum completely and in due time.
- Provided opportunities for students to apply and practice what is learned.
- Engaged students in creative thinking and integrated or interdisciplinary learning experiences.
- Built students' ability to work collaboratively with others and demonstrated competence in classroom instruction.
Education
Bachelor of Education English Literature and Language - undefined
Daystar University
05.2017 - 05.2021
BA - English/American Studies
Friedrich-Schiller-University, Jena
10.2011 - 05.2012
BA - German as a Foreign Language
Freidrich-Schiller-University, Jena
10.2009 - 05.2011
BA - Mass Communication
Friedrich-Schiller-University, Jena
10.2008 - 05.2009
Bridge-Semester - Mass Communication / German as a Foreign Language
Friedrich-Schiller-University, Jena
04.2008 - 05.2008
A-Level - undefined
London College St. Lawrence, Maya, Uganda
01.2002 - 05.2003
Kenya Certificate of Secondary Education - undefined
Senior Chief Koinange High School, Kiambu, Kenya
01.1998 - 05.2001
Kenya Certificate of Primary Education - undefined
C.G.H.U., Nairobi, Kenya
01.1989 - 05.1997
Skills
Punctuality
Personal Information
Gender: Female
Date of Birth: 12.12.1983
Marital Status: Married
Children :2
References
1. Dr. med. Anne Beese
Contact:+49 364144933/+49 1749062035
Email:dr.anne.beese@gmail.com
2. Lecturer Brenda Mueni Wambua
Head of Department of Language and Performing Arts, School of Communication
Daystar University.
Contact: +254 722855483/0709972000
Training
- German Course at Friedrich Schiller (FSU-Jena) in Jena, 10/2007, 03/2008
- Language Student in Jena at "GIK" à Deutschkurs (Gesellschaft für Interkulturelle Kommunikation), 04/2007, 09/2007
- Au-pair in Germany (Stuttgart, Erfurt), 07/2006, 03/2007
- German Course at Goethe-Institute in Nairobi, 09/2005, 03/2006
- Home Management (Child-and Home Care), 01/2004, 08/2005
Languages
English
Advanced (C1)
Kiswahili
Upper intermediate (B2)
German
Upper intermediate (B2)
Timeline
Customer Service Representative
Teleperformance Kenya
01.2024 - 03.2024
English Language and Literature Teacher
Graffings College
01.2022 - 11.2023
Student Tutor (English Language)
Daystar University
01.2018 - 12.2020
Bachelor of Education English Literature and Language - undefined
Daystar University
05.2017 - 05.2021
Assistant Teacher
The Mutaratara Learning Center
02.2014 - 03.2015
BA - English/American Studies
Friedrich-Schiller-University, Jena
10.2011 - 05.2012
BA - German as a Foreign Language
Freidrich-Schiller-University, Jena
10.2009 - 05.2011
BA - Mass Communication
Friedrich-Schiller-University, Jena
10.2008 - 05.2009
Bridge-Semester - Mass Communication / German as a Foreign Language
Friedrich-Schiller-University, Jena
04.2008 - 05.2008
A-Level - undefined
London College St. Lawrence, Maya, Uganda
01.2002 - 05.2003
Kenya Certificate of Secondary Education - undefined
Senior Chief Koinange High School, Kiambu, Kenya
01.1998 - 05.2001
Kenya Certificate of Primary Education - undefined
C.G.H.U., Nairobi, Kenya
01.1989 - 05.1997
Similar Profiles
XOLANI RADEBEXOLANI RADEBE
Operations Customer Expert at Teleperformance KenyaOperations Customer Expert at Teleperformance Kenya
Gloria KinyuaGloria Kinyua
Trainer at Majorel/Teleperformance - KenyaTrainer at Majorel/Teleperformance - Kenya
IRENE KIMWELIIRENE KIMWELI
CALL CENTER CUSTOMER SERVICE REPRESENTATIVE at MAJOREL KENYA LIMITED (TELEPERFORMANCE)CALL CENTER CUSTOMER SERVICE REPRESENTATIVE at MAJOREL KENYA LIMITED (TELEPERFORMANCE)