Ms Excel
Dedicated hospitality professional with expertise in coffee preparation, customer service, and coffee roasting. Bringing a unique blend of skills and values to every role. Unwavering commitment to excellence, cultivated profound understanding of intricacies involved in crafting exceptional coffee experiences. Proficiency extends from mastering various brewing techniques to ensuring optimal equipment performance. Exceptional interpersonal skills engaging customers warmly, addressing their needs effectively, fostering lasting relationships. Driven by passion for teamwork, evident in collaborative approach to achieving shared objectives. Meticulous attention to detail ensuring consistency and quality in every aspect of work, creating inviting environment that exceeds customer expectations. Work ethic revolves around continuous improvement, dedication to excellence, and genuine enthusiasm for delivering memorable hospitality experiences.
Coffee Roasting & Brewing
undefined Increased Customer Satisfaction Ratings: Through attentive customer service and personalized interactions, I contributed to a significant increase in customer satisfaction ratings, as evidenced by positive feedback and repeat business.
Optimized Espresso Machine Maintenance Procedures : By implementing streamlined maintenance protocols and conducting regular equipment inspections, I minimized downtime and ensured optimal performance of espresso machines, resulting in improved operational efficiency.
Successful Event Coordination: Collaborated closely with event planners, vendors, and venue staff to coordinate logistics and execute events flawlessly. Through effective communication and meticulous planning, I ensured that all aspects of the event, from setup to teardown, were executed efficiently and according to plan.
Ms Excel
Ms Word
Ms Outlook
Meta Suite