Beka Hamadi Jumaa
Kilifi,Kenya
Summary
Dynamic Center Manager at 3 Degrees South with a proven track record in staff management and community outreach. Successfully enhanced member engagement through innovative programs and events, while fostering a collaborative team environment. Skilled in operations management and conflict resolution, ensuring high satisfaction levels and compliance with safety standards.
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
Work History
Center Manager
3 Degrees South
, Kenya
08.2022 - Current
- Oversaw daily operations and staff management for a community-focused center.
- Developed and implemented programs to enhance member engagement and participation.
- Coordinated events and workshops to promote local culture and wellness initiatives.
- Trained and mentored staff, fostering a positive work environment and teamwork.
- Monitored center facilities, ensuring maintenance standards met health and safety regulations.
- Analyzed feedback to improve services and enhance overall member satisfaction levels.
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
- Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
- Evaluated job performances of team members regularly through feedback sessions.
- Resolved conflicts between customers and staff members in a professional manner.
Dinghy Instructor
Jeddah Yacht Club
Jeddah, KSA
07.2022 - 08.2022
- Designed engaging sailing lesson plans for diverse skill levels.
- Instructed students in sailing techniques and safety protocols on the water.
Dinghy Instructor
3 Degrees South
, Kenya
07.2019 - 01.2021
- Instructed students in sailing techniques and safety protocols on the water.
- Maintained sailing equipment and ensured safety compliance at the club.
- Collaborated with fellow instructors to improve curriculum and teaching methods.
Assistant Windsurfing Instructor
3 Degrees South
, Kenya
07.2018 - 01.2021
Assistant Dinghy Instructor
3 Degrees South
, Kenya
07.2018 - 07.2019
Education
Chief Rya Instructor - Sail/Windsurf
3Degrees South Kenya
01.2024 - 01.2024
Rya Senior Instructor -
AndrewSimpson Reading, UK
04.2023 - 04.2023
Rya Windsurf Instructor - Windsurfing
3Degrees South Kenya
07.2022 - 07.2022
Rya Safety Boat -
3Degrees South Kenya
07.2021 - 07.2021
Ski/Wakeboarding Instructor - Ski/wakeboard/towable
3Degrees South Kenya
01.2021 - 01.2021
Rya Dinghy Instructor - Instructor
3Degrees South Kenya
07.2019 - 07.2019
Rya Safe And Fun -
3Degrees South Kenya
07.2019 - 07.2019
Rya Multi-hull Instructor - Multi-hull Ndorsement
3Degrees South Kenya
07.2019 - 07.2019
Assistant Sail/Windsurf -
3Degrees South Kenya
07.2018 - 06.2019
Powerboat Level 2 - Powerboat
3Degrees South Kenya
02.2019 - 02.2019
Sail Repair And Maintenance - Sail Repair
3Degrees South Kenya
01.2019 - 01.2019
Khamis High School
Mombasa , KenyaSkills
- Staff management
- Customer service
- Event coordination
- Facility maintenance
- Operations management
- Community outreach
- Conflict resolution
- Training and mentoring
- Training coordination
Languages
- Swahili
- English
Personal Information
Marital Status: Center Manager
References
- Abubakar Juma, Chief Instructor, WAMA KSA, +254 716 063500, +974 6624 5574, rakabubaj@gmail.com
- Daniel Masha, Dinghy Instructor, Offshore Dubai, +254 740 433848
Interests And Aims
I have always been so interested in the ocean. I have been growing up around it since I was 10 years. I have been sailing and I loved it ever since. Now I have found a career in it. What's more fun than seeing kids and adults learn and enjoy sailing through you.
Extra Personal Qualifications
- RYA catamaran endorsement, 07/01/19, 3 Degrees South, Kilifi, Kenya
- Knowledge of sail repair and sewing
- Ski coach and Towables
Timeline
Chief Rya Instructor - Sail/Windsurf
3Degrees South Kenya
01.2024 - 01.2024
Rya Senior Instructor -
AndrewSimpson Reading, UK
04.2023 - 04.2023
Center Manager
3 Degrees South
08.2022 - Current
Rya Windsurf Instructor - Windsurfing
3Degrees South Kenya
07.2022 - 07.2022
Dinghy Instructor
Jeddah Yacht Club
07.2022 - 08.2022
Rya Safety Boat -
3Degrees South Kenya
07.2021 - 07.2021
Ski/Wakeboarding Instructor - Ski/wakeboard/towable
3Degrees South Kenya
01.2021 - 01.2021
Rya Dinghy Instructor - Instructor
3Degrees South Kenya
07.2019 - 07.2019
Rya Safe And Fun -
3Degrees South Kenya
07.2019 - 07.2019
Rya Multi-hull Instructor - Multi-hull Ndorsement
3Degrees South Kenya
07.2019 - 07.2019
Dinghy Instructor
3 Degrees South
07.2019 - 01.2021
Powerboat Level 2 - Powerboat
3Degrees South Kenya
02.2019 - 02.2019
Sail Repair And Maintenance - Sail Repair
3Degrees South Kenya
01.2019 - 01.2019
Assistant Sail/Windsurf -
3Degrees South Kenya
07.2018 - 06.2019
Assistant Windsurfing Instructor
3 Degrees South
07.2018 - 01.2021
Assistant Dinghy Instructor
3 Degrees South
07.2018 - 07.2019
Khamis High School