BEATRICE JEPNGETICH KIPRONO
Human Resource Manager
Turbo,Kenya
Summary
Human Resources profession with 8+ years of experience working in the NGO, health and private sectors. Knowledgeable about handling the human resource functions and leveraging an array of skills in recommending and implementing action plan strategies to meet human resource and administrative needs which ensures that employees' best performance is brought out by creating an environment that is conducive for them to work effectively.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
2
2
Languages
1
1
Certificate
Work History
Human Resource Manager
Solvit Security Solutions Limited
Mombasa, Kenya
05.2019 - Current
- Managed production of monthly and quarterly recruitment and training need reports for senior management
- Coordinated overall end to end HR functions, occupational safety and health functions and industrial relations functions management looking after population of approximately 500 employees
- Managed recruitment process by leveraging both traditional and creative sourcing techniques including LinkedIn, social media and referrals to identify candidates
- Conducted follow up on any litigation as well as insurance matters, workman's compensation and compliance reporting
- Maintained personnel records and complete statistical data including hiring, transfers, absenteeism, performance appraisal, and turnover rate
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Streamlined HR efficiencies, coordinating new hire orientations and providing onboarding and training for new employees.
Consultant
NHC Health Centre
Centurion, South Africa, South Africa
04.2017 - 08.2017
- Estimated work involved in any task to provide both timetable and effort required for successful completion
- Protected patient confidentiality, making sure protected health information was secured by not leaving PHI in plain sight & logging off computer before leaving it unattended
- Answered average of 30 incoming calls per day resolving issues with both clients and billing department
- Registered new patients and updated existing patients' demographics by collecting detailed patient information including personal and financial
- Facilitated patient flow by notifying provider on patients' arrival, being aware of delays, and communicating with patients and clinical staff
- Ensured patient satisfaction and safety and monitored results and change processes to improve outcomes
- Reduced redundancy by 80%, by reorganizing local patients' data in database.
- Boosted success of client's organization by improving performance, motivation, job satisfaction and management systems.
- Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
Administrator
Fish and Chip Co
Johannesburg, South Africa
12.2014 - 11.2016
- Provided customer support, both in-person and by telephone, screened and directed telephone calls and answered questions from employees
- Operated POS machine and handled 20 transactions on weekly basis
- Prepared invoices, reports, memos, letters, financial statements and other documents using Microsoft office suite which ensured smooth operations in organization
- Supervised all activities of warehouse
- Mentored new team member to succeed and improved their stock taking skills within company
- Resolved interpersonal conflicts between employees by remaining objective and actively empathizing with emotional parties
- Utilized interpersonal skills to motivate and encouraged work colleagues by understanding that major goals are achieved through teamwork
- Contributed to team effort by accomplishing related results as needed
- Trained interns and new members on daily activities of business.
Human Resource Administrator
Outreach Foundation
Johannesburg, South Africa
06.2012 - 12.2014
- Coordinated recruitment, selection and hiring process to determine suitable candidate for internship program
- Planned and executed training programs for other departments
- Promoted job rotations program which enabled staff members gain new skills and have better understanding of organization
- Supported human resource management projects and initiatives of organization and ensured that relevant human resource management contracts and database was up-to- date and in compliance with legal legislation
- Provided administration support to department teams and updated human resource documents, annual budgets, policies and procedures for employee handbook
- Prepared transfer, promotion and salary increase letters to employees and sent confirmation letter to newly hired personnel
- Monitored cash management and supervised petty cash handling within organization
- Assisted in Payroll preparation by providing timely relevant data (attendance, leave)
- Minimized record pulling time by 85%, by converting all paper records into electronic forms and implementing color-coded filing system
- Administered R20, 000 learning and development budget.
Education
Bachelor of Management Science - Human Resource Management
Tshwane University of Technology
Pretoria, South Africa 01.2011 - 05.2013
Diploma - Human Resources Management
Tshwane University of Technology
Emalahleni, South Africa 01.2007 - 01.2009
Kenya Certificate of Secondary Education (K.C.S.E -
Kapnyeberai Girls High School
Kilibwon, Kenya 01.1996 - 01.1999
Skills
Diversity and Inclusion
Emotional Intelligence
Human resources administration
Human Resource Management
Recruitment / Human Resources
Human resource laws
Human resources policies
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Payroll Administration
Timeline
Payroll Administration
08-2022
Human Resource Manager
Solvit Security Solutions Limited
05.2019 - Current
Consultant
NHC Health Centre
04.2017 - 08.2017
Administrator
Fish and Chip Co
12.2014 - 11.2016
Human Resource Administrator
Outreach Foundation
06.2012 - 12.2014
Bachelor of Management Science - Human Resource Management
Tshwane University of Technology
01.2011 - 05.2013
Diploma - Human Resources Management
Tshwane University of Technology
01.2007 - 01.2009
Kenya Certificate of Secondary Education (K.C.S.E -
Kapnyeberai Girls High School
01.1996 - 01.1999