Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
HOBBIES
Work Availability
Affiliations
Timeline
Interests
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BEATRICE NJENGA

BEATRICE NJENGA

Summary

Dynamic and accomplished senior executive with a proven record in driving investment promotion, investor facilitation, SME development, and regulatory compliance within Kenya's Export Processing Zones Authority (EPZA). Equipped with deep expertise in stakeholder engagement and building strategic partnerships across Government, Counties, private sector and development partners, I combine operational excellence with policy-level influence to position EPZA as a leading hub for Kenya's export-led industrialization agenda and Kenya as the Home of Investments in Africa.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

21
21
years of professional experience
2
2
Certification
17
17
years of post-secondary education

Work History

Head of Resource Mobilization & Partnerships

Export Processing Zones Authority (EPZA)
10.2022 - Current

Reporting to the Chief Executive Officer, I:


· Lead institutional partnerships, fundraising, and stakeholder engagement to position EPZA as Kenya's premier hub for export-led industrialization.
· Build and sustain relationships with Governments, development partners, donor agencies, and private sector leaders.
· Negotiate MOUs, PPPs and strategic collaborations to unlock funding and technical support.

Key Achievements

· Mobilized KES 700M+ from Government, Counties & development partners.
· Forged 30+ strategic partnerships, unlocking financing and investment opportunities.
· Spearheaded Investor & Partnership Forums, securing USD 500M+ commitments.
· Structured PPPs expanding EPZ zones into 12+ Counties, generating 7,500+ jobs.
· Negotiated multi-year donor agreements supporting 200+ SMEs with training and export access.
· Strengthened global visibility by representing EPZA at EAC, COMESA, and international forums.

Head of Operations & Investor Support

Export Processing Zones Authority (EPZA)
03.2021 - 09.2022

Reporting to the Chief Executive Officer, I provided strategic leadership in operations, investment promotion, investor facilitation and Small & Micro Enterprises development under the Export Processing Zones Program.

Key Achievements
· Strategic Leadership: Advised the EPZA Board and Executive Management on operational strategy, investment promotion, investor facilitation, and SME development, shaping policy direction and contributing to national industrialization priorities.
· Investment Promotion: Attracted and secured over USD 500M+ in new investment commitments, enabled creation of 7,500+ direct jobs across Kenya. This increased Foreign Direct Investment and Domestic Direct Investment by 5% year on year; enhancing Kenya's positioning as an export hub and Home of Investments in Africa.
· Investor Support Services: Oversaw investor licensing, SME facilitation and compliance. Licensed 150+ investors and facilitated 200+ SMEs, reducing turnaround by 30–35%.
· Customer Relationship Management: Coordinated facilitation of 100+ immigration documents, 200+ KRA import/export codes, and clearance of 200+ containers annually, ensuring uninterrupted business operations.
· Program Expansion: Spearheaded rollout of the Export Processing Zones and Small & Medium Enterprises programs in 12+ counties, extending industrialization benefits beyond Nairobi and strengthening regional economies.
· Operational Efficiency: Streamlined investor licensing, compliance, and operational support processes, reducing turnaround time by 30%, eliminating bottlenecks in service delivery thus improving overall ease of doing business.
· Improved Customer Satisfaction: Improved investor satisfaction levels to 90%+, as measured through feedback and service uptake.
· Increased Revenue: Increased directorate revenues by 20% over four years, supporting EPZA's sustainability and growth agenda.
· Capacity Building: Strengthened institutional and human capital by mentoring and coaching teams. Mentored and coached 60+ staff across regional and headquarters offices, improving performance ratings by 15–20% year-on-year through training, performance contracting, and appraisals.

Regional Manager, Operations & Investor Support

Export Processing Zones Authority (EPZA)
06.2019 - 02.2021

Reporting to the Head of Operations & Investor Support, I provided leadership in delivering quality investor support services, ensuring compliance, and fostering harmonious industrial relations within EPZ Enterprises.

Responsible for coordinating regional operations, driving compliance audits, facilitating licensing and regulatory approvals, and ensuring effective dispute resolution. Coordinated facilitation of 100+ immigration documents, 200+ KRA import/export codes, and clearance of 200+ containers annually, ensuring uninterrupted business operations.

Key Achievements
· Governance & Compliance: Directed statutory and regulatory compliance audits across all EPZ Developers, Operators, and Enterprises, achieving 95% conformity with national laws and EPZ regulations.
· Operational Efficiency: Directed departmental and regional strategy, budgeting, and performance management, consistently achieving 90–95% execution of approved work plans.
· Investor Facilitation & Growth: Supported and facilitated 150+ investors and 200+ SMEs, mobilized over KSH 500M+ in facilitation and support initiatives and enabling creation of 5,000+ direct jobs across Kenya.
· Industrial Relations: Ensured stable labor environments in EPZ Enterprises by facilitating resolution of industrial disputes within set timelines and strengthening collaboration with Government agencies.
· Strategic Partnerships: Forged high-level linkages with Government agencies, County administrations, private sector and development partners, mobilizing KES 1.2B+ in facilitation and support initiatives.
· Market Development: Facilitated backward linkages by integrating 50+ local suppliers into EPZ investor value chains, enhancing domestic participation in regional markets (EAC, COMESA) and global markets (AGOA and other international trade agreements).
· Expansion of the EPZ/SME Program: Drove 5–10% year-on-year growth in new investments and investor expansions into the EPZ program.

Procurement & Administration Manager

Export Processing Zones Authority (EPZA)
01.2014 - 05.2019

Reporting to the Chief Executive Officer, I provided strategic leadership of the Procurement and Administration Department, ensuring compliance with the Public Procurement and Disposal Act (PPDA) 2015 and Regulations.

Advised the Board and Management on matters procurement, strengthened governance frameworks, and enhanced operational efficiency across procurement, transport, and general administration.


Key Achievements

· Spearheaded the establishment of a dedicated Procurement Department at EPZA.
· Managed and oversaw multi-billion-shilling tenders (valued above Kshs. 10 billion) covering construction, infrastructure, power, insurance, ICT and office equipment, ensuring transparency and accountability through standardized evaluation frameworks.
· Supplier Relationship Management: Negotiated supplier contracts saving 15% annually and cut procurement cycles by 30%.
· Operational Efficiency: Ensured 100% completion rate for priority projects, all delivered within specifications, timelines, and quality standards.
· Governance & Compliance: Ensured 100% compliance with Public Procurement and Disposal Act (2005 & 2015) and Regulations, achieving zero procurement-related audit queries across all roles.
· Disposal of Assets: Executed structured disposal of obsolete assets, recovering KES 50M+ in value for reinvestment into strategic projects.
· Administration Management: Enhanced operational efficiency in administration services (cleaning, messengerial, field office support), contributing to a professional and well-maintained work environment.
· Operations Management: Optimized transport and fleet management, lowering operating costs by 20% while increasing vehicle availability and reliability.
· Team Mentoring: Built, mentored, and supervised high-performing procurement and administration teams, boosting appraisal scores, reducing turnover, and enhancing departmental productivity
· Led administrative operations to ensure compliance with export regulations and internal policies.

Procurement Manager

Kenya Investment Authority
08.2010 - 12.2013

Reporting to the Managing Director, provided strategic leadership of the procurement function, ensuring alignment with organizational strategy, financial resources, and compliance with the Public Procurement and Disposal Act (PPDA) and Regulations.

Key Achievements
· Spearheaded the establishment of a dedicated Procurement Department at KenInvest.
· Cost Savings: Delivered 10% annual cost savings through supplier negotiations, market surveys, and rationalization of operational expenses while safeguarding service quality.
· Operational Efficiency: Reduced procurement cycle times by 30%, improving turnaround and service delivery to user departments and field offices.
· Supplier Relationship Management: Improved supplier relationship management, achieving 95% on-time delivery rates, reducing disputes by 40%, and strengthening service continuity.
· Supply Chain Management: Strengthened supply chain management systems, leading to 95% compliance with procurement regulations and improved vendor accountability.
· Team Leadership: Enhanced employee performance by training 10+ staff annually, resulting in a 20% productivity improvement within the department.

Supply Chain Officer/Senior Procurement Officer

National Social Security Fund (NSSF)
11.2004 - 07.2010

Reporting to the Manager, Procurement Services, managed high-value tendering processes for goods, works, and services in strict compliance with the Public Procurement and Disposal Act (2005) and Regulations (2006).

Provided technical and administrative support to procurement committees while ensuring transparency, accountability, and value-for-money outcomes.

Key Achievements

• Successfully managed tendering processes for multi-million-shilling procurements valued above KES 5 billion, covering construction, ICT, power, insurance, and facilities services.
• Ensured 90% compliance with the Public Procurement and Disposal Act (2005) and Regulations (2006), resulting in zero procurement-related audit queries.
Reduced tender processing timelines by 20% through structured documentation, improved evaluation criteria, and streamlined committee support.
Enhanced supplier communication by developing clear tender correspondences and addendums, leading to a 30% reduction in supplier complaints/disputes.
• Coordinated safe custody and tracking of tender documents, securities and bid bonds, achieving a 100% compliance record with documentation and financial controls.
• Contributed to procurement planning and budgeting accuracy, improving alignment of procurement activities with organizational financial resources and reducing budget variances by 15%.

Education

Master's Degree - Business Administration, International Business Management

Nairobi University
Nairobi
01.2010 - 12.2012

Professional Diploma - Level 6 Advanced Graduate Diploma in Purchasing And Supply (CIPS)

Chartered Institute of Purchasing & Supply
UK
05.2006 - 05.2008

Bachelor of Commerce - Marketing, Business Administration & Management

Kenyatta University
Nairobi, Kenya
09.1999 - 11.2002

Kenya Certificate of Secondary Examination (KCSE) -

Alliance Girls High School
Nairobi, Kenya
01.1994 - 11.1997

Kenya Certificate of Primary Education (KCPE) -

Musa Gitau Primary School (Thogoto Junior School)
01.1989 - 11.1993

Skills

  • Strategic Leadership
  • Governance and Compliance
  • Investment Promotion and Facilitation
  • Operations & Administration Management
  • Supply Chain & Procurement Management
  • Customer Service & Stakeholder Management
  • Team leadership & cross-functional teamwork
  • Decision-making & complex problem solving
  • Good communication skills with multi-tasking abilities
  • Professional and courteous with good judgement

Accomplishments

Experienced governance and strategy leader with a proven record of advising boards and executive leadership. Have overseen expansion of EPZ and SME programs into 12+ Counties, licensed over 150 investors, facilitated 200+ SMEs, and supported the creation of 7,500+ jobs through USD 500M+ in new investment commitments.

Governance contributions include strengthening compliance frameworks to achieve 95%+ regulatory compliance, mobilizing KES 1.2B+ in strategic partnerships, and integrating 50+ domestic suppliers into regional and global value chains.

Recognized for reducing investor licensing turnaround by 30%, unlocking KES 500M+ in facilitation initiatives, and attracting USD 500M+ in new investment commitments resulting to increased Foreign Direct and Domestic Direct investments.

Delivered over KES 10 billion in high-value contracts across leading public sector institutions (EPZA, KenInvest, NSSF), ensuring full compliance with the Public Procurement and Disposal Act and Regulations while maintaining a flawless audit record.

Generated 10–15% annual cost savings and accelerated procurement cycles by up to 30% through supplier negotiations, process streamlining, and strengthened governance controls. Optimized institutional resources by deploying procurement MIS, enhancing inventory and fleet management, and recovering KES. 50 Million through structured asset disposals.

Additionally, built and mentored high-performing teams, resulting in stronger vendor relationships with 95% on-time delivery, improved staff appraisal scores, and reduced turnover.

CAREER HIGHLIGHTS SNAPSHOT

· Resource Mobilization & Partnerships: Mobilized KES 700M+ funding and built partnerships securing USD 500M+ investments.

· Investment Promotion: Attracted 150+ investors and 200+ SMEs, expanding Kenya's export footprint and job creation.

· Governance & Compliance: Achieved 95%/+ conformity across EPZ Developers & Operators; zero audit queries in procurement.

· Procurement & Supply Chain: Delivered 10–15% annual cost savings and reduced procurement cycles by 30%.

. Leadership & Impact: Mentored 60+ staff, improved performance scores by 15–20%, and built high-performing teams.

Involved in the development of the EPZA Strategic Plan (2024 - 2028)

Involved in the development of the EPZA Textile & Apparel Strategy (2025 - 2030)

Affiliations

  • Member of the Chartered Institute of Purchasing & Supply (MCIPS) - Membership No. 005424487
  • Member of the Kenya Institute of Supplies Management (KISM) - Membership No. 62955

Certification

  • Senior Management Course (SMC) Certificate (SMC 381/2022) by Kenya School of Government. Passed with Distinction (April 2022)
  • Conduct of Meetings and Minute Writing Certificate by Kenya School of Government (November 2023)
  • Transformative Leadership Course Certificate by Kenya School of Government (November 2023)
  • Data and Excel Modeling Lite for Managers Certificate by CapaBuil Ltd (April 2023)
  • Procurement Process Optimization and Writing Professional Opinion Certificate by the Kenya Institute of Supplies Management (June 2016)
  • Gender Equality and Diversity in Management Programme Certificate by the East & Southern Africa Management Institute (March 2015)
  • Governance and Leadership Excellence Seminar Certificate by the PanAfrican Institute of Management and Governance (August 2014)
  • The Legal Aspects of Public Procurement Certificate by the Kenya Institute of Supplies Management (November 2014)
  • Performance Management & Appraisal Training Certificate by Stan Consulting Group (June 2013)
  • Procurement Leadership Certificate by the Kenya Institute of Supplies Management (December 2012)
  • ISO training: Undertook intensive ISO auditors training (2011)
  • Total Quality Management (TQM) Certificate by Adaptive Management Consultants Ltd (2007)
  • Rapid Results Initiative (RRI) Certificate by The Government Training Institute – Matuga (2007)
  • Public Procurement Workshop Certificate by MFM International (2007)
  • Effective Procurement & Supply Chain Management Certificate by The Kenya Institute of Supplies Management (2006)
  • Peer Counselor: Certificate as a Peer Counselor by The Kenya HIV/AIDS Private Sector Business Council (2006)
  • Customer Care Skills Certificate by Excel Marketing and Training Consultants Ltd (2003)
  • Advanced Insurance Management Systems (A.I.M.S) by Invesco Assurance Company Limited (2002)

Languages

English
Bilingual or Proficient (C2)
German
Beginner (A1)
Swahili
Bilingual or Proficient (C2)

References

Available upon request

HOBBIES

Swimming

Golf

Horse Riding

Travelling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • MCIPS
  • MKISM

Timeline

Head of Resource Mobilization & Partnerships

Export Processing Zones Authority (EPZA)
10.2022 - Current

Head of Operations & Investor Support

Export Processing Zones Authority (EPZA)
03.2021 - 09.2022

Regional Manager, Operations & Investor Support

Export Processing Zones Authority (EPZA)
06.2019 - 02.2021

Procurement & Administration Manager

Export Processing Zones Authority (EPZA)
01.2014 - 05.2019

Procurement Manager

Kenya Investment Authority
08.2010 - 12.2013

Master's Degree - Business Administration, International Business Management

Nairobi University
01.2010 - 12.2012

Professional Diploma - Level 6 Advanced Graduate Diploma in Purchasing And Supply (CIPS)

Chartered Institute of Purchasing & Supply
05.2006 - 05.2008

Supply Chain Officer/Senior Procurement Officer

National Social Security Fund (NSSF)
11.2004 - 07.2010

Bachelor of Commerce - Marketing, Business Administration & Management

Kenyatta University
09.1999 - 11.2002

Kenya Certificate of Secondary Examination (KCSE) -

Alliance Girls High School
01.1994 - 11.1997

Kenya Certificate of Primary Education (KCPE) -

Musa Gitau Primary School (Thogoto Junior School)
01.1989 - 11.1993

Interests

Community Involvement

Volunteering

Team Sports

Leadership Roles

Learning new skills

Member of the Royal Nairobi Golf Club

Served in the Tender & Procurement Committee at the Royal Nairobi Gold Club (2017 - 2018)

BEATRICE NJENGA