BEATRICE NJENGA
Summary
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Manager - Operations, Investor Support & SME
Export Processing Zones Authority (EPZA)
03.2024 - Current
- Reporting to the Chief Executive Officer, I am involved in:
- Advising the EPZA Board and Management on all operational and investor support matters (including SME's) while adhering to the laid down guidelines, procedures and regulations
- Promotion of the EPZ Program as well as the SME Program
- Providing support from pre-licensing to post licensing to all investors on all their operational requirements
- Managerial / Supervisory Responsibilities
- Developing work plans and budgets for the department for approval
- Overseeing the execution of the approved departmental work plans and budgets
- Overseeing performance management of the department
- Receiving and evaluating applications / business plans for prospective EPZ SME's companies
- Developing linkages and partnerships with different Government Agencies, County Governments and other institutions for effective SME development and facilitation
- Spearheading expansion of the EPZ SME's program in the Counties
- Overseeing mentoring and business training programs for EPZ SME's
- Organizing and overseeing events to promote the EPZ business incubation programs
- Co-ordinating the development, access and provision of business development support services for EPZ SME's
- Creating and managing a database of business development service providers for EPZ SME's
- Developing linkages with partners to promote the EPZ SME program
- Liaising with other EPZA departments to assist the EPZA SME's access the EPZ incentive package
- Advising EPZ SMEs on the EPZ program incentives, rules and regulations
- Overseeing Advocacy role in investor support facilitation
- Sourcing and disseminating strategic information to investors on International, Regional and national initiatives on potential business opportunities and markets
Ag. General Manager, Operations & Investor Support
Export Processing Zones Authority (EPZA)
02.2021 - 02.2024
- Reporting to the Chief Executive Officer, I was involved in:
- Advising the EPZA Board and Management on all operational and investor support matters while adhering to the laid down guidelines, procedures and regulations
- Promotion of the EPZ Program
- Providing support from pre-licensing to post licensing to the investors on all their operational requirements
- Creating a conducive and enabling environment for business growth through ensuring sound investor support and facilitation for the EPZ Enterprises
- Injecting new perspective in the running of the Operations and Investor Support Directorate
- Managerial / Supervisory Responsibilities
- Ensuring that EPZ Enterprises work within the various Statutory and Regulatory requirements such as NHIF Act, NSSF Act, Income Tax Act, Occupational Health and Safety Act, NEMA, Public Health Act, Employment Act, Labor and Employee Relations Act, Work Injury Benefits Act, Fire and Safety Act as well as regulations of other specific industries such as the Meat Control Act; besides working within the confines of the EPZ Act, Cap 517 Laws of Kenya.
- Ensuring that compliance audits are carried out on all EPZ Developer Operators, Enterprises and Business Service Permit holders to determine their level of compliance and ensure sustained conformity with the law and regulations.
- Spearheading expansion of the EPZ program in the Counties
- Participating in the development and review of the organizational strategic plan
- Developing work plans and budgets for the Directorate for approval
- Overseeing the execution of the approved Directorates' work plans and budgets
- Overseeing performance management of the Directorate
- Overseeing the functions of the implementation of Directorates' strategic plan, monitoring and evaluation
- Developing linkages and partnerships with different Government Agencies, County Governments and other institutions for effective investor support facilitation
- Overseeing Advocacy role in investor support facilitation
- Sourcing and disseminating strategic information to investors on International, Regional and national initiatives on potential business opportunities and markets
- Operational Responsibilities
- Identifying, examining, analyzing and initiating review of policies touching on Operations and Investor Support
- Implementing policies and procedure manuals for investor support facilitation
- Planning and coordinating annual EPZ Investor Forums
- Leading the development, expansion and growth of the EPZ program in the counties and regions
- Overseeing pre – investment and post investment facilitation for EPZ Investors
- Ensuring sound management of Public Zones
- Facilitating backward linkages between EPZ Investors and domestic suppliers
- Monitoring performance of the EPZ Enterprises
- Partnering with different organizations for effective Investor support Service
- Participating in various committees in the organization
- Ensuring implementation of the Work Plan for the Directorate
- Spearheading the performance contracting process among the staff in the Directorate
- Preparing and submitting monthly, quarterly and annual reports for the Directorate
- Participating in the recruitment of staff in the Directorate
- Mentoring and coaching staff of the Directorate
- Identifying training needs for the Directorates' staff
- Identifying procurement needs of the Directorate
- Carrying out annual staff performance appraisals
- Financial Responsibilities
- Participating in the organizational and directorate budget development and implementation
- Developing and monitoring procurement for the directorate and regional offices
- Recommending Head Office and Regional expenditure for payment by finance department
Manager, Operations & Investor Support
Export Processing Zones Authority (EPZA)
06.2019 - 02.2021
- Reporting to the General Manager, Operations & Investor Support, I was involved in:
- Ensuring that investors access quality support services that meet the expectations of both local and international investors.
- Encouraging investors to embrace best practices in management of their Enterprises.
- Injecting new perspective in running of the Operations & Investor Support Directorate
- Managerial Responsibilities
- Ensuring sound Industrial Relations and best practices prevail in the EPZ Enterprises
- Ensuring timely settlement of industrial disputes
- Working closely with other Government agencies to ensure harmonious working relations in the EPZ Enterprises
- Ensuring compliance Audits are carried out in all EPZ Enterprises and Developers
- Ensuring compliance before renewal of EPZ Enterprise Licences
- Participating in various committees in the organization to ensure provision of effective investor support services and facilitation
- Coordinating operations of Regional Offices
- Identifying procurement needs of the Region
- Developing work plans and budgets for the Region for approval
- Overseeing the execution of the approved work plans and budgets for the Regions
- Overseeing performance management of the Regions
- Preparing and submitting monthly, quarterly and annual reports for the Regions
- Participating in the recruitment of staff within the Region
- Identifying training needs for the regional staff
- Mentoring and coaching of regional staff
- Undertaking annual appraisals for staff in the department
- Supervisory Responsibilities
- Immigration Documents Facilitation
- EPZ License Renewal Facilitation
- Pre-Export Verification of Conformity Facilitation
- Facilitation of issuance of KRA Import - Export code
- Compliance Audits for EPZ License Renewal
- Industrial Relations Facilitation
- EPZ Enterprise Engagement
- County Engagement
- Facilitation of clearance of EPZ Imported Containers
Procurement & Administration Manager
Export Processing Zones Authority (EPZA)
01.2014 - 05.2019
- Reporting to the Chief Executive Officer, I was involved in:
- Advising the EPZA Board and Management on Procurement matters in adherence to the Public Procurement and Disposal Act (PPDA) 2015 and Regulations
- Overseeing the implementation and compliance with requirements of the PPDA and Regulations
- Injecting new perspective in running of the Procurement and Administration Department
- Managing all procurement and disposal activities which included:
- Coordinate the development and implementation of procurement plans and budgets outlining key activities to be undertaken, resource requirements, performance measures and indicators as well as expected outcomes
- Monitoring and reporting on procurement plans and budget status
- Assisting in the development of a Procurement Management Information System requirements for monitoring, tracking and controlling operating costs as well as maintaining up-to-date inventory of goods and services
- Developing and implementing internal procurement procedures and policies
- Coordinating the development of detailed tender specifications and performance standards to facilitate procurement of capital equipment, goods and services in strict compliance to both government and donor procedures and regulations
- Coordinating and participating in procurement negotiations with suppliers and vendors to consider tender applications against approved technical specifications and with due regard to market price, cost, quality and speed of delivery as well as economy of operations
- Coordinating cost-effective disposal of obsolete machinery, equipment, furniture and other salvage goods in accordance with government and donor supplies policies and procedure
- Ensuring effective Procurement management including driving optimal and cost-effective supply of goods and services in the organization;
- Developing procedures and manuals to guide procurement process in the Authority
- Proposing membership to Tender, Procurement, Evaluation, Procurement as well as Inspection and acceptance Committees to the Chief Executive Officer
- Reviewing Evaluation, Procurement and Inspection and Acceptance Committee reports
- Participating in the development of procurement and contracting requirements
- Liaising with the legal section in writing up of contracts and the terms of reference as well as terms and conditions of contract
- Resolving disputes and claims with vendors and suppliers
- Managing supplier relationships for the Authority
- Continuously monitoring, evaluating and improving supplier performance
- Monitoring delivery times to ensure goods are supplied on time
- Supervising staff in procurement department by monitoring their performance, appraisal and general discipline
Procurement Manager
Kenya Investment Authority
08.2010 - 12.2013
- Reporting to the Manager Director, I was involved in:
- Rationalizing operational expenses in line with the available financial resources hence ensuring effective and efficient procurement of goods, works and services
- Reviewing purchasing policies and procedures to keep up with changing economic trends.
- Developing strategies for the procurement function that are in line with the overall organizational strategy
- Ensuring conformance and adherence to the Authority's laid down rules and procedures on procurement matters as well as adherence to the Public Procurement and Disposal Act and Regulations
- Decision making on day-to-day operations
- Negotiations with suppliers
- Ensuring performance and conformance to user specifications and quality requirements
- Monitoring stock levels
- Conducting periodic annual stock take
- Supervising staff in procurement department by monitoring their performance, appraisal and general discipline
Senior Tendering Officer
National Social Security Fund (NSSF)
01.2006 - 07.2010
- Reporting to the Manager (Procurement Services), I was involved in:
- Preparing tender documents for multi-millions worth of goods (above Kshs. 5 million) for various construction projects, power equipment, computer equipment, high voltage electric generators, insurance services, security, cleaning and gardening services in accordance to the Public Procurement and Disposal Act (2005) and Regulations (2006)
- Defining the technical requirements for goods, works, services and equipment
- Developing specifications in liaison with the user department to ensure that goods and/or services procured conform to user department requirements
- Defining the evaluation criteria and establishing the scoring system for potential vendors
- Publishing procurement and disposal opportunities
- Communicating and drafting letters to suppliers on all tender matters including but not limited to developing and issuing addendums on any changes relating to tenders
- Coordinating the opening and evaluation of tenders and quotations
- Providing secretariat services to the Tender and Disposal Committees
- Evaluating tenders by evaluating the technical competence of tenderer based on the tender requirements, scoring the tenderers and ranking them using pre-determined criteria
- Making of recommendations of the most competent bidder / tenderer through minutes and report writing of the tender / quotation evaluation process
- Preparing final tender reports and communicating award decision to both successful and unsuccessful bidders
- Preparing budgets for goods, works and services and a subsequent procurement plan to meet the budget
- Preparing monthly and quarterly departmental reports as well as the annual departmental performance report
- Ensuring safe custody of all tender / quotation documents e.g. bid bonds and tender security
Procurement Supervisor
National Social Security Fund (NSSF)
11.2004 - 12.2005
- Reporting to the Deputy Manager (Procurement Services), I was involved in:
- Conducting Market Surveys to identify goods sources and competitive prices for goods, works and services that included office equipment, computer equipment, maintenance items, office supplies and stationery
- Preparation of quotations, request for proposals and request for information documents
- Secretary to the quotation opening and evaluation committee whose role was to convene and oversee quotation opening, evaluation and award process
- Communicating award decisions and drafting letters to both successful and unsuccessful bidders
- Coordinating field offices requirements
- Handling the procurement department revolving cash imprest for cash purchases of non-stock items and properly accounting for the same as per the regulations
- Maintaining an updated database and list of pre – qualified suppliers
- Ensuring that Local Purchase Orders and Local Service Orders were promptly raised and progressed so that goods and services are delivered in time
- Liaising with Receipt and Dispatch section to ensure that goods delivered conform to user specifications and follow up to expedite delivery of goods and services
- Progressing supplier invoices through to Finance to ensure timely settlement of payment
- Ensuring safe custody of all purchasing documents
Assistant Underwriter
Invesco Assurance Company Ltd
01.2003 - 01.2004
- Involved in underwriting registration, underwriting processing and documentation.
- Issued policy numbers, registered and booked new business into the system, issued policy renewal notices.
- Issued policy documents, endorsed and updated policies where alterations had been made.
- Made decisions on business to take up and issue cover, based on the level of risk, and the determination of premiums to cover the risk.
- Credited and debited accounts to ensure timely commission payments to respective brokers and agents
- Interacted with customers daily to address their various queries and resolve appropriately
Education
Master's Degree - Business Administration, International Business Management
Nairobi University
Nairobi01.2012
Post Graduate Diploma - CIPS Level 6 Advanced Graduate Diploma in Purchasing and Supply
Multi Media University/ Kenya College of Communications Technology (KCCT)
05.2008
Bachelor of Commerce - Marketing, Business Administration & Management
Kenyatta University College
01.2002
Kenya Certificate of Secondary Examination (KCSE) - undefined
Alliance Girls High School
01.1997
Kenya Certificate of Primary Education (KCPE) - undefined
Musa Gitau Primary School (Thogoto Junior School)
01.1993
Skills
- Customer service and customer relationship management
- Team leadership and cross-functional teamwork
- Time management with multi tasking abilities
- Decision-making and complex problem solving
- Adaptability and Flexibility
- Process improvement, managing operations and efficiency
- Supply Chain Management
- Administration Management
- Staff management, coaching and mentoring
- Stakeholder management
- Good verbal and written communication skills with attention to detail
- Professional and courteous with good judgement
Accomplishments
- New investments and expansion by investors into the EPZ program year on year
- Streamlining activities
- Improved Directorate efficiency
- Increased customer (investor) satisfaction
- Increased Directorate revenues
- Cost reduction
- Increased employee performance through motivation and training
- Completion of projects through ensuring performance and conformance to specifications and quality requirements.
- Strengthening supply chain management
- Establishment of procurement sections at Export Processing Zones Authority and Kenya Investment Authority
Affiliations
- Member of the Chartered Institute of Purchasing and Supply (MCIPS) - Membership No. 005424487
- Member of the Kenya Institute of Supplies Management (KISM) - Membership No. 62955
Certification
- Senior Management Course (SMC) Senior Management Course (SMC 381/2022) by Kenya School of Government. Passed with Distinction (April 2022)
- Conduct of Meetings and Minute Writing Certificate in Conduct of Meetings and Minute Writing by Kenya School of Government (November 2023)
- Transformative Leadership Course Certificate in Transformative Leadership Course by Kenya School of Government (November 2023)
- Data and Excel Modeling Lite for Managers Certificate in Data and Excel Modeling for Managers by CapaBuil Ltd (April 2023)
- Procurement Process Optimization and Writing Professional Opinion Certificate in Procurement Process Optimization and Writing of Professional Opinion by KISM (June 2016)
- Gender Equality and Diversity in Management Certificate in Gender Equality and Diversity in Management Programme by ESAMI (March 2015)
- Governance and Leadership Excellence Seminar Certificate in Governance and Leadership Excellence Seminar by PanAfrican Institute of Management and Governance (August 2014)
- The Legal Aspects of Public Procurement Certificate in The Legal Aspects of Public Procurement Data by KISM (November 2014)
- Performance Management & Appraisal Training Certificate in Performance Management & Appraisal Training by SCG (June 2013)
- Procurement Leadership Certificate in Procurement Leadership by KISM (December 2012)
- ISO training Undertook intensive ISO auditors training (2011)
- Total Quality Management (TQM): Certificate in Total Quality Management (2007) by Adaptive Management Consultants Ltd
- Rapid Results Initiative (RRI): Certificate in Rapid Results Initiative (2007) by The Government Training Institute – Matuga
- Public Procurement Workshop: Certificate in Public Procurement Procedures (2007) by MFM International
- Procurement & Supply Chain Mgmt: Certificate in Effective Procurement and Supply Chain Management (2006) by The Kenya Institute of Supplies Management (KISM)
- Peer Counselor: Certificate as a Peer Counselor (2006) by The Kenya HIV/AIDS Private Sector Business Council
- Customer Care Seminar: Certificate in Customer Care Skills (2003) by Excel Marketing and Training Consultants Ltd
- Invesco Assurance Company Limited: Involved in their vigorous training in Advanced Insurance Management Systems (A.I.M.S), 2002
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Swahili
Bilingual or Proficient (C2)
References
- Henry, Obino, Former Chief Executive Officer, +254 722 605 729, Export Processing Zones Authority, NAIROBI, KENYA
- Cyrille, Nabutola, Former Chief Executive Officer, cnabutola@gmail.com, +254 722 517 577, Export Processing Zones Authority, NAIROBI, KENYA
- Moses, Ikiara, Former Managing Director, +254 722 257 552, Kenya Investment Authority, NAIROBI, KENYA
TO WHOM IT MAY CONCERN
- Dear Sir/Madam
- RE: APPLICATION FOR A JOB
- I completed my undergraduate studies at Kenyatta University (Nairobi) in 2002, pursuing a Bachelor of Commerce degree, Business Administration and Marketing Major. I passed the Post Graduate Diploma in Purchasing & Supplies exam by The Chartered Institute of Purchasing & Supply (CIPS), Professional Level (MCIPS) in 2008 and graduated with a Master's Degree in International Business Management from the Nairobi University in December 2012.
- I am a results-oriented, client –focused, effective manager who is confident and highly organized with the requisite qualifications, experience, skill and abilities. A detailed professional with comprehensive experience in management, administration and supply chain management. I am also skilled in stock control, receipt and dispatch of goods, tendering and streamlining procedures, effectively translating to cost reduction and savings. This has resulted to consistent promotions to positions of increased responsibility.
- As a manager, I have experience in enhancing efficiency, planning, directing, coordinating and managing the overall operations of a directorate and organization as a whole. My experience has also involved contract management as well as procurement of multi-million worth of goods, works and services. This includes but not limited to procurement for building construction, road projects, water projects, high voltage electric generators, office and computer equipment, consultancies, insurance, security, cleaning and gardening services to mention but a few.
- Based on my extensive experience in management, administration, procurement of a wide array of goods, works and services, my understanding of the Public Procurement Act, Human Resource Procedures and other relevant laws; my result-oriented attitude, and ability to work in a dynamic and challenging environment, I do believe that I will add value and contribute positively to the success of your organization.
- I am a team player and fast learner, willing to learn and acquire new skills to broaden my work experience, enhance the appreciation of my academic work as well as achieve career growth and development. I have excellent leadership and people management skills and will be committed to the development of your organization.
- Find attached a copy of my resume for your perusal and due consideration. Looking forward to your favorable response.
- Yours faithfully
- Beatrice Njenga
HOBBIES
Swimming
Golf
Horse Riding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager - Operations, Investor Support & SME
Export Processing Zones Authority (EPZA)
03.2024 - Current
Ag. General Manager, Operations & Investor Support
Export Processing Zones Authority (EPZA)
02.2021 - 02.2024
Manager, Operations & Investor Support
Export Processing Zones Authority (EPZA)
06.2019 - 02.2021
Procurement & Administration Manager
Export Processing Zones Authority (EPZA)
01.2014 - 05.2019
Procurement Manager
Kenya Investment Authority
08.2010 - 12.2013
Senior Tendering Officer
National Social Security Fund (NSSF)
01.2006 - 07.2010
Procurement Supervisor
National Social Security Fund (NSSF)
11.2004 - 12.2005
Assistant Underwriter
Invesco Assurance Company Ltd
01.2003 - 01.2004
Post Graduate Diploma - CIPS Level 6 Advanced Graduate Diploma in Purchasing and Supply
Multi Media University/ Kenya College of Communications Technology (KCCT)
Bachelor of Commerce - Marketing, Business Administration & Management
Kenyatta University College
Kenya Certificate of Secondary Examination (KCSE) - undefined
Alliance Girls High School
Kenya Certificate of Primary Education (KCPE) - undefined
Musa Gitau Primary School (Thogoto Junior School)
Master's Degree - Business Administration, International Business Management
Nairobi University
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