Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Beatrice Nguka

Nairobi

Summary

Resourceful professional in manufacturing management, known for high productivity and efficient task completion. Specialize in process optimization, quality control, and inventory management. Excel in leadership, problem-solving, and communication, ensuring smooth operations and team synergy.

Overview

4
4
years of professional experience

Work History

Factory Administrator

Tupande by One Acre Fund
Sagana
03.2025 - Current
  • Managed inventory records and ensured accurate stock levels for production needs.
  • Oversaw daily administrative tasks to support smooth factory workflow and communication.
  • Maintained compliance with safety regulations and company policies within the facility.
  • Assisted in training new employees on operational procedures and safety protocols.
  • Facilitated communication between departments to ensure effective collaboration on projects.
  • Ensured compliance with safety regulations in the workplace.
  • Responsible for recruiting, training, and onboarding new personnel as needed.
  • Ensured compliance with government regulations regarding health and safety standards in the workplace.
  • Created and maintained factory databases for tracking inventory, production, and employee records.
  • Resolved any conflicts between workers or with customers in a timely manner.

Front Office Administrator

Kenya Institute of Project management
10.2024 - 01.2025
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Screened and verified visitor IDs, maintaining security of personnel and office environment.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Managed calendars, strategically scheduling appointments to maximize availability.
  • Managed office calendar, set new appointments and assisted with arrangements.
  • Created agendas for meetings, prepared materials and took detailed notes.
  • Wrote professional letters, memos and emails for internal and external business communication.
  • Handled office petty cash and maintained flawless records.
  • Coordinated incoming and outgoing packages and mail to facilitate distribution.
  • Identifying events and functions in schools, KICC, and colleges to explore potential marketing prospects, providing regular updates to the marketing team.

Receptionist

Motorways Construction Company
08.2023 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
  • Organized, maintained and updated information in computer databases.
  • Handled cash transactions and maintained sales and payments records accurately.

Office administrator

New starlight Academy
Nairobi
04.2022 - 08.2023
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
  • Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
  • Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.

Customer service officer

Kakamega County Water and Sanitation Company
Kakamega
03.2021 - 04.2022
  • Assisted call-in customers with questions and orders.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Completed data entry to record call notes, suggestions and questions.
  • Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.

Education

Bachelor of Arts - Journalism and Mass Communication

Masinde Muliro University of Science And Technology
Kakamega
12.2021

High School Diploma -

Ogande Girls High School
Homabay
12.2015

Primary School -

Tiba Academy
Nairobi
11.2011

Skills

  • Inventory management
  • Database management
  • Regulatory compliance
  • Communication skills
  • Health and safety management

References

  • Elizabeth, Nambale, Project coordinator, 0726474861, Kenya Institute of Project Management
  • Samson, Onyango, Supervisor, 072834135, Motorways Construction Company
  • Iddi, Osundwa, Customer care manager, 0723494595, KACUWASCO

Timeline

Factory Administrator

Tupande by One Acre Fund
03.2025 - Current

Front Office Administrator

Kenya Institute of Project management
10.2024 - 01.2025

Receptionist

Motorways Construction Company
08.2023 - 10.2024

Office administrator

New starlight Academy
04.2022 - 08.2023

Customer service officer

Kakamega County Water and Sanitation Company
03.2021 - 04.2022

Bachelor of Arts - Journalism and Mass Communication

Masinde Muliro University of Science And Technology

High School Diploma -

Ogande Girls High School

Primary School -

Tiba Academy

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Beatrice Nguka