Beatrice Ndolo

• Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
• Helped vulnerable individuals navigate complex healthcare system.
• Targeted specific community groups with wellness and disease management information.
• Set up community health education and promotion programs to reduce chronic conditions.
• Facilitated health screenings with follow-up care to target specific issues.
• Led outreach activities to target specific demographics and promote health initiatives.
• Explained required eligibility applications to patients and helped complete applications for services.
• Created and distributed health-related education materials to improve program awareness.
• Addressed patient concerns and provided support to vulnerable demographics.
• Counseled patients on health-related topics and lifestyle changes for improved well-being.
• Signposted additional health care services and resources to improve outcomes.
• Collaborated with external organizations to coordinate health and social services.
• Developed and maintained relationships with community partners to build program scope.
• Monitored and documented participants' progress toward individualized health goals.
• Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse, and other community health concerns.
• Engaged clients in health-related activities to enhance overall well-being.
• Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
• Transported or accompanied clients to scheduled health appointments or referral sites.
• Participated in health promotion campaigns to raise awareness of health issues.
• Collaborated with local organizations to expand health services and resources.
• Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
• Developed and implemented training classes to educate team members and community residents.
• Worked directly with patient treatment teams and participated in care coordination procedures.

-Performing dental consultations and clerking dental patients and giving them appropriate treatment

-Performing dental extractions to patients with severe dental pain who can not afford dental restoration treatments

- Conducting community oral health outreaches to campaign and educate the public on proper oral health regimes and oral hygiene practices. Including teaching on proper toothbrushing methods and how to use dentifrices

- Attending to dental emergencies such as post extraction bleeding. TMJ dislocation and reduction of maxilomadibular simple fractures.

- Procuring and management of dental materials equipments and instruments.

-Supervision of junior staff

- Developed and distributed employee work schedules based on operational needs and employee requests

-Kept records of expenses and monitored budget while recommending opportunities for cost savings.

- Developed and updated department goals and achievements throughout fiscal year

- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives

-Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs

- Remained educated on emerging healthcare technologies and wrote proposals for possible purchases of new equipment to stay at forefront of innovation.

-Maintained up-to-date information in electronic medical records software.

-Scheduled surgeries, managed pre-certifications and verified insurance coverage.

-Ordered all pharmacy supplies and kept check on inventory levels

-Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.

-Communicated with patients, ensuring that medical information was kept private.

-Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction

-Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

I. Performing dental diseases diagnosis and clerking dental patients

-Performing dental extractions for the patients who can't afford dental restoration procedures and those without insurance.

-Attending to dental emergencies

-Supervision of junior staff

-Conducting community oral health outreaches in the community

I. Dental diseases diagnosis and clerking

II. Performing dental extractions for patients with severe pain who can not afford dental restoration treatments.

III. Attending to dental emergencies including pist extractions bleeding, Maxilomandibular simple fractures fixation, Reduction of TMJ dislocation.

Iv. Supervision of junior staff

V. Conducting community oral health campaigns to advocate for vulnerable group in the community