Summary
Overview
Work History
Education
Skills
Interests
Travelling , reading, and cooking
Timeline
Generic
Beatrice Ndemi

Beatrice Ndemi

Hotel Housekeeper
Nairobi, Nairobi Province

Summary

Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Hotel Housekeeper

Hilton Hotel
03.2018 - 10.2023
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Changed bed linens and collected soiled linens for cleaning.
  • Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.

Education

Housekeeping And Laundry Operations

Utalii College
Nairobi, Nairobi Province, Kenya
04.2001 -

Skills

    Professional and Courteous

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Interests

Attention to Detail

Organization

Customer Service

Time Management

Hospitality Industry

Travelling , reading, and cooking

I've had the opportunity to explore Kenya's different landscapes, from the Maasai Mara's savannahs to Diani's gorgeous beaches. Each travel brings me closer to my roots and allows me to appreciate our country's natural beauty and various cultures.

Reading is my getaway. Whether I'm sipping tea indoors or sitting beneath an acacia tree, books transport me on mental excursions. Kenyan literature, such as Ngũgĩ wa Thiong'o's stories and Binyavanga Wainaina's essays, inspires my creativity.

Cooking gives both delight and tradition. Our cuisine mixes indigenous flavors with foreign influences, generating delicacies like ugali and nyama choma. With each meal, I treasure recollections of family reunions and festivities, maintaining our cultural heritage with every mouthful.

Timeline

Hotel Housekeeper

Hilton Hotel
03.2018 - 10.2023

Housekeeping And Laundry Operations

Utalii College
04.2001 -
Beatrice NdemiHotel Housekeeper