Beatrice Muriithi
Human Resource Officer
Meru,26
Summary
Proactive Human Resources Assistant with a track record of enhancing employee retention by over 20% at Teachers Service Commission. Excelled in HR policies and interpersonal communication, streamlining recruitment processes and resolving conflicts with diplomacy. Adept at fostering team collaboration and organizational growth through strategic HR management.
Overview
12
12
years of professional experience
Work History
Human Resources Assistant
Teachers Service Commission
08.2012 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Set up orientations and initial training for new employees.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Responded to employee inquiries regarding benefits and other HR topics.
Education
Master of Arts - Project Management
University of Nairobi
Nairobi 05.2001 -
Bachelor of Arts - Project Management
University of Nairobi
05.2001 -
DIPLOMA - Human Resources Management
University of Nairobi
05.2001 -
Skills
Employee Relations
HR policies
Human resources administration
Communication Management
Team Player
Conflict Management
Administrative Skills
Interpersonal Skills
Teamwork and Collaboration
Organizational Skills
Timeline
Human Resources Assistant
Teachers Service Commission
08.2012 - Current
Master of Arts - Project Management
University of Nairobi
05.2001 -
Bachelor of Arts - Project Management
University of Nairobi
05.2001 -
DIPLOMA - Human Resources Management
University of Nairobi
05.2001 -
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