Beatrice Chepkorir Langat
Accountant
Kericho
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
Head Postmaster
Kericho HPO
04.2023 - Current
- Ensure prompt accounting of the business transactions within the Hpo area
- Be in charge of Hpo office cash account and banking and submission of business returns as required
- Ensure efficient mail circulation within and outside the Hpo
- Co-ordinate and market all postal services within the main Hpo and departmental offices under the Hpo
- Debt collection for mails and courier on daily basis
- Ensure the fleets are in good condition for continuity and efficient service delivery
- Cary out routine inspection on departmental offices to ensure revenue protection and avert risks
- Ensure that all utilities are paid for monthly to ensure smooth running of business
- Reduce wastage and pursue revenue development strategies to keep the Hpo aligned with the sales targets.
- Efficiently and kindly handled customer complaints and issues to increase satisfaction.
- Collaborated with other postmasters in the region to share best practices, enhancing overall postal service quality.
- Developed strong relationships with local businesses, promoting postal services and generating revenue growth.
- Coordinated with law enforcement agencies to address any security concerns or incidents involving the post office, ensuring a safe environment for employees and customers.
- Enhanced customer satisfaction with prompt responses to inquiries and timely issue resolution.
- Monitored inventory levels to ensure adequate supplies were available for daily operations while minimizing waste from overstocking items.
- Maintained a clean and organized post office environment, ensuring smooth daily operations and optimal working conditions for employees.
- Implemented cost-saving measures that reduced operational expenses without compromising service levels or employee satisfaction.
- Facilitated effective communication between staff members by holding regular meetings and encouraging open dialogue on workplace issues or suggestions for improvement.
Assistant Manager- Billings,Costing and Tariffs
Head Quaters
01.2019 - 03.2023
- Review all tariffs and rates on the services offered by corporation from time to time and make appropriate recommendations for adjustment
- Ensure safe custody of all costing and tariffs information
- Ensure continuous improvement of cost standards, policies and procedures, for utmost Customer satisfaction
- Construct data accumulation systems for the cost accounting system
- Review standard and actual costs for inaccuracies
- Update and advice management on cost effective tariffs charged to customers
- Ensure that billings are carried out promptly and accurately
- Ensure that billing documents are accurate
- Ensure safe custody of the documents
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Finance Officer - Regional Finance
Central Rift
01.2015 - 12.2018
- Carry out reconciliation of all agency accounts in the region
- Develop and update a model agency accounting process
- Provide timely and accurate processing of all expense code claim and refunds
- Ensure that payments made are done in accordance with the laid down rules, policies and regulations
- Aging of debtors and preparation of accounts statements for contract customers
- Reconciling disputed accounts in liaison with billings section
- Recommending and driving improvements when mandated
- Supervise subordinates effectively
Senior Accounts Clerk - Billings and Credit Control
Central Rift
01.2011 - 01.2015
- Maintaining debtors’ ledger accounts
- Timely billing of invoices on monthly basis
- Monthly reconciliation of the debtors
- Preparing statements of account to customers on monthly basis
- Aging of debtors on quarterly basis
- Debt collection on monthly basis
- Participation in ad hoc cash counts/inspection
- Recommending and driving improvements when mandated
- Set up and updated Excel spreadsheets to track financial data.
- Provided exceptional customer service to both internal departments and external clients while resolving billing inquiries efficiently.
- Enhanced financial accuracy, maintaining detailed records of all transactions.
- Reduced discrepancies in financial reports by conducting thorough account reconciliations and adjustments.
- Managed and responded to correspondence and inquiries from customers .
- Maintained account accuracy by reviewing and reconciling checks monthly.
Accounts Clerk – Payments
Central Rift
05.2009 - 01.2011
- Preparation of quarterly payment return
- Reconciliation of expenditure with the budgetary control on monthly basis
- Improved invoice processing times .
- Strengthened internal controls through diligent monitoring of account activities and timely resolution of discrepancies.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements,
Accounts Clerk – Bank Reconciliation
HQts
01.2007 - 04.2009
- Preparation of monthly and annual corporate bank reconciliation
- Following up unsubstantiated bank account postings
- Ensuring that all transactions in the bank statements & Cash books are authentic, valid, accurate and reconciled
- Ensuring that foreign receipts from other postal administrations are properly accounted for and likewise dealing with Letters of Credit
- Checking and verification (reconciliation) of branches’ bank accounts
- Adjustment of foreign payments to foreign postal administrations
Operations – Postal Officer
Nairobi and Nakuru
12.2003 - 01.2007
- Daily sales reconciliation
- Customer care services
- Preparation of office daily cash accounts
- Established strong relationships with customers through consistent, professional interactions, fostering trust in the postal service as a reliable means of communication.
- Efficiently processed bulk mailings for various clients, ensuring accurate labeling, weighing, and documentation to meet specific mailing requirements.
- Managed a high volume of daily deliveries, adhering to strict deadlines while maintaining quality service standards.
- Ensured the safety of packages by proper handling, storage, and transportation procedures.
Education
FINANCE
MT KENYA UNIVERSITY
NAKURU12-2013
No Degree - CPA
Vision Institute of Accounting
Nairobi 04.2001 -
Skills
Vehicle maintenance
Continuous improvement
Route planning
Operational efficiency
Decision-making
Cost reduction
Customer-oriented
Teamwork and collaboration
Timeline
Head Postmaster
Kericho HPO
04.2023 - Current
Assistant Manager- Billings,Costing and Tariffs
Head Quaters
01.2019 - 03.2023
Finance Officer - Regional Finance
Central Rift
01.2015 - 12.2018
Senior Accounts Clerk - Billings and Credit Control
Central Rift
01.2011 - 01.2015
Accounts Clerk – Payments
Central Rift
05.2009 - 01.2011
Accounts Clerk – Bank Reconciliation
HQts
01.2007 - 04.2009
Operations – Postal Officer
Nairobi and Nakuru
12.2003 - 01.2007
No Degree - CPA
Vision Institute of Accounting
04.2001 -
FINANCE
MT KENYA UNIVERSITY