Zaveria Gicheru
Nairobi,Nairobi County
Summary
I have an extensive background in integration of Finance and Technological advancements which ensures delivery of quality services to the organization while developing mutual growth. The nature of my roles in FinTech keeps me flexible enough to quickly adjust to highly dynamic environments.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
12
12
Certifications
1
1
Language
Work History
Computer Systems Admin
PG Bison Ltd
Nairobi, Nairobi County
01.2020 - Current
- Manage, develop and maintain expert knowledge of business applications.
- BI reporting development and customization
- Identify improvements in business operations and provide technical guidance for the development and troubleshooting of computer and network systems.
- Working with 3rd Party Developers to customize and develop workaround solutions to existing technologies and systems8
- Identify system data, hardware or software components required to meet user needs
- Develop and enforce guidelines and policies for implementing and maintaining secure systems
- Monitor systems in order to identify potential system errors and document instructions and other system information
- Evaluate factors such as compatibility, usability and cost in order to determine the best use of technology
- Provide user training and develop manuals for technical processes that aid end users and other IT department staff members
ERP Specialist
PG Bison Ltd
Nairobi, Nairobi County
09.2016 - 12.2019
- Providing technical support to users while ensuring an exceptional level of user service and satisfaction
- Managing, developing and supporting company databases
- End user training
- BI reporting development and customization
- Liaise with the ERP vendor to evaluate, troubleshoot and optimize the Softwares.
Product Consultant
Gravity Solutions
Nairobi, Nairobi County
12.2015 - 08.2016
- Gather, document, and analyze business requirements from key stakeholders and assist in developing project plans and timelines to achieve successful implementation
- Guide internal and external resources through ERP implementation phases, evaluation, troubleshooting and optimization
- Specify and manage ERP implementation and updates
- Identify improvements in business operation workflow and ensure proper implementation in ERP Software
- Training of End Users
- BI Reporting Development and Customization
- Managing, developing and supporting clients' databases
- Software Pre and Technical Sales
- Ensure an exceptional level of customer service and satisfaction
Graduate Trainee
Sage Pastel East
Nairobi, Nairobi County
01.2015 - 11.2015
- Gather, document, and analyze business requirements from key stakeholders, and assist in developing project plans and timelines to achieve successful implementation
- Guide internal and external resources through ERP implementation phases, evaluation, troubleshooting and optimization
- Identify improvements in business operation workflow and ensure proper implementation in ERP Software
- Training of end users
- BI reporting, development and customization
- Managing, developing and supporting clients' databases
- Software Pre and Technical Sales
- Ensure an exceptional level of customer service and satisfaction
Intern
Delmonte Kenya Limited
Thika, Kiambu County
01.2013 - 05.2013
- Capturing and posting and matching of invoices and payments
- Reconciling of Accounts and maintaining creditors’ files
- Accruing received invoices/bills during monthly financial closing
Education
Advanced Diploma - Sustainable Business Development
London School of Business And Finance
06.2016 - 12.2019
Bachelor’s - Commerce- Finance
Jomo Kenyatta University of Agricultureand Technology
05.2011 - 11.2014
B1 Certificate - German Language
Goethe Institute
01.2011 - 04.2011
High School Diploma -
St. Francis Girls High School
01.2007 - 11.2010
Skills
Systems administration
Computer systems knowledge
Computer systems efficiency
BI reporting and Business Analytics
Microsoft SQL, PostgreSQL
Project Management
ERP System Configuration, Implementation, Training and Support- Microsoft Dynamics NAV, Sage Evolution, K8 by KCS
Certification
ERP System Configuration, Implementation, Training and Support- Microsoft Dynamics
Additional Information
- INTERESTS Travelling Technological Advancements Literature and poetry Networking
Accomplishments
● Self-taught Amateur knowledge of C# Programming language
● Working knowledge of Microsoft Dynamics NAV ERP software, Sage ERP and K8 by Kerridge
● Fully Certified Sage ERP Software Specialist
● Second Class Honors-Upper Division in a Bachelor’s Degree in Commerce, Finance
Major.
● B1 Level in Advanced German studies in Reading, Writing, Listening and Speaking
Cycling, Travelling, Uncovering technological advancements, Literature and poetry
I cycle every weekend while enjoying the beautiful Nairobi sceneries as a mode of fitness and a way to decompress.
Ensuring at least one destination vacation and travel regularly around Kenya yearly to explore the magic.
Following and keeping up with tech trends is a big part of my day
Reading and discovering African poetry and catching a good reading or recital on location.
Timeline
Computer Systems Admin
PG Bison Ltd
01.2020 - Current
ERP Specialist
PG Bison Ltd
09.2016 - 12.2019
Advanced Diploma - Sustainable Business Development
London School of Business And Finance
06.2016 - 12.2019
Product Consultant
Gravity Solutions
12.2015 - 08.2016
Graduate Trainee
Sage Pastel East
01.2015 - 11.2015
Intern
Delmonte Kenya Limited
01.2013 - 05.2013
Bachelor’s - Commerce- Finance
Jomo Kenyatta University of Agricultureand Technology
05.2011 - 11.2014
B1 Certificate - German Language
Goethe Institute
01.2011 - 04.2011
High School Diploma -
St. Francis Girls High School
01.2007 - 11.2010