BATSHEBA K. OSORO
Summary
SENIOR VISA PROCESSING OFFICER, LE4
Summary Profile
Professional with robust background in administrative operations, prepared to drive organizational efficiency and enhance productivity. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in process optimization, resource management, and strategic planning. Known for reliability and effective communication, ensuring seamless coordination and operational success.
Overview
18
18
years of professional experience
2020
2020
years of post-secondary education
Work History
Administrative Operations Manager
Moke Gardens Ltd
11.2016 - Current
- Construction management on a seven acre leased property in Machakos County
- Supervise staff and delegate tasks to maintain positive, productive operations
- Negotiated advantageous contracts with vendors, securing cost-effective services for the organization.
- Update reports, manage accounts, and general reports for company database
- Hiring of workers
- Mobilization & Education of local women groups
- Reduce operational costs by identifying wasteful spending and reallocating resources for maximum impact.
County Resident Monitor(Kitui)
Water Services Trust Fund
09.2015 - 10.2016
- Assisting management and Sector Specialists in developing program, project and sector-wise work plans and overall monitoring construction of projects
- Coordinating closely with the partner town administrations for planning, identification of data sources, and collection of data for monitoring purposes
- Monitoring and following up progress on various ongoing construction, proposals, meetings, reports, working papers with concerned authorities on donor funded projects
- Host or attend regular community meetings
- Monitoring project framework with clear-cut goals, outcomes, outputs, inputs, processes, indicators, data needs and sources
- Updating manager on progress of donor-funded programs and projects in different sectors
Operations Manager
Moke Gardens Kenya Limited.
05.2013 - 08.2015
- Company Overview: (Property Developers)
- Ensure all properties are let out/ purchased on timely basis
- Create and enforce lease renewal policy
- Managing of site area that includes; Real-estate project and 7acre farm productions for export
- Selling of house units, On-plan & Off-plan
- Marketing and selling farm produce to export companies
- Recording statistics and market survey on properties
- Day to day customer interaction and maintenance of account portfolios
- Maintenance of customer records and follow-ups
- Ensure maintenance of property and attendance of board meetings
- (Property Developers)
Customer Relations
Ecobank Kenya Limited.
10.2011 - 04.2013
- Account Opening and cross-selling
- Ensure revenue is recovered from income transactions e.g ATMS, cheque book charges
- Supervises 8-10 Direct sales agents and providing necessary ongoing training and technical support to ensure products and services are disseminated to the consumer market in a safe, professional and productive manner
- Day to day customer interaction and maintenance of account portfolio
Customer Relations Officer
Postal Corporation of Kenya.
09.2007 - 10.2011
- Maintain/establish contracts with state, microfinance, and non-governmental organizations and work to increase the number of contracts within these sectors countrywide
- Lends support to other sales/operations officers countrywide on all Postal Money transfer agencies
- This includes coordination and performance of field staff as well as the overall monitoring of quarterly and annual performance
- Supervises 8-10 field staff and providing necessary ongoing training and technical support to ensure projects are being completed in a safe, professional and productive manner
- Work with Universal Postal Union to ensure maintenance of quality services
Education
Environmental Impact Assessment and Audit course - Environmental Studies
Kenya National Cleaner Production Center, UNEP
BA - Geography with Environmental Studies
University of Eastern Africa, Baraton
01.2001 - 01.2005
High school Diploma - undefined
Maxwell Adventist Academy
01.1998 - 01.2001
Kenya Certificate of Primary Education - undefined
The Makini Schools
01.1990 - 01.1997
Skills
Efficient scheduling
Personal Information
Date of Birth: 04/04/83
Timeline
Administrative Operations Manager
Moke Gardens Ltd
11.2016 - Current
County Resident Monitor(Kitui)
Water Services Trust Fund
09.2015 - 10.2016
Operations Manager
Moke Gardens Kenya Limited.
05.2013 - 08.2015
Customer Relations
Ecobank Kenya Limited.
10.2011 - 04.2013
Customer Relations Officer
Postal Corporation of Kenya.
09.2007 - 10.2011
BA - Geography with Environmental Studies
University of Eastern Africa, Baraton
01.2001 - 01.2005
High school Diploma - undefined
Maxwell Adventist Academy
01.1998 - 01.2001
Kenya Certificate of Primary Education - undefined
The Makini Schools
01.1990 - 01.1997
Environmental Impact Assessment and Audit course - Environmental Studies
Kenya National Cleaner Production Center, UNEP
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