Bachir Souaidan
Operations Management Professional
Beirut
Summary
- A dynamic professional with over 25 years of experience in Business Development and Team Management.
- Deft in establishing relationships and business opportunities by offering strategically aligned business solutions to customers
- Hands-on experience in charting out marketing strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms
- An out-of-the-box thinker with a proven track record of increasing revenues, streamlining workflow and creating a teamwork environment to enhance productivity
- Competent in defining effective business solutions to the business needs, with an aim to improve customer contentment and consequently customer loyalty, repeat & referral business
- Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
14
14
years of professional experience
Work History
Operations Director
Paridirect
Kinshasa
05.2023 - 06.2024
- Supervised both online and retail business activities within the African region.
- Design and implement business strategies and procedures, Marketing plans, Service providers integrations
- Established KPIs and objectives for operations managers, evaluating performance across departments.
- Foster partnerships and manage interactions with service providers.
- Supported CEO in formulating expansion strategies, investment allocation and Budget Management
Regional Business Development Manager - Africa
Dafabet
Nairobi
11.2018 - 03.2023
- Supervised and coordinated every facet of licensed activities throughout the African territory.
- Expanded regional operations by setting up and developing various departments including CS, Payments, Risk & Fraud, and Dev Ops.
- Executed regional adherence to corporate, legal, regulatory, and financial standards.
- Directed efforts to enhance brand recognition domestically and regionally across corporate, B2B, and B2C sectors.
- Directed execution of marketing initiatives.
Country Manager
Editec
Brazzaville
04.2015 - 09.2018
- Launching operations & setting up the policies, processes and procedures to be implemented and followed by the local entity
- Managing the relationship between the London Head-Office and the local partners
- Supervise the operation expansion as per the company's directives
- Supervise the operation's compliance with local rules and regulations
- Managing & coordinating the implementation of Marketing campaigns and services integration
Country Manager
SGB
Kuwait
07.2010 - 03.2015
- Created company branch in Kuwait.
- Secured significant contracts, boosting company performance.
- Achieved an average annual turnover of 8 million USD in Kuwait.
Education
MBA - General Management
Woolf University
Malta 08-2025
Skills
- Efficient communication
- Team Leadership
- Creative thinking
- Resourcefulness
- Strategic Planning
- Prioritization and Scheduling
- Budget Management
- Organizational development
- Standard operating procedures
- Operational excellence
- Staff management
- Change management processes
- Key performance indicators
Accomplishments
- Secured major contracts in Lebanon for SGB, Namely Beirut Souks, Verdun Heights & Clemenceau Tower.
- Secured Major contracts for SGB in Kuwait, namely Sabah University & the 7th Ring Road bridges.
- Increased monthly turnover for Editec in Ghana from $750K to $1.3M within nine months
- Relaunched the retail business for Dafabet in Kenya, achieving a monthly turnover of $1 million within six months
- Established regional offices in Africa for Dafabet International, overseeing Customer Service and Payments agents, Risk and Fraud controllers, and IT development teams in compliance with Covid-19 restrictions from Manila Headquarters
Languages
- English
- French
- Arabic
Personal Information
- Place of Birth: Lebanon
- Date of Birth: 04/06/77
Languages
Arabic
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
References
References available upon request.
Timeline
Operations Director
Paridirect
05.2023 - 06.2024
Regional Business Development Manager - Africa
Dafabet
11.2018 - 03.2023
Country Manager
Editec
04.2015 - 09.2018
Country Manager
SGB
07.2010 - 03.2015
MBA - General Management
Woolf University
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