Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative

OMAR FAHNBULLEH

Nairobi,Nairobi

Summary

I am a highly motivated Manager, Business Development Leader, and Technology Expert with experience in the end-to-end execution of projects and transformation. I am known for building successful technical teams by providing solutions, maximizing my team's performance, and producing immediate results. I managed a team of ten engineers while working across the African Continent for the past six years. I am dedicated to driving optimal revenues and ensuring customer satisfaction with my skills, Process Management, Team Management, Solution Development and Deployment, Solution Architect, Business Development Strategies, Digital Transformation, Technology Compliance and Cloud Solutions to fit business requirements and needs In-depth experience with Google Workspace and Microsoft Office 365 Solutions.

I am proficient in streamlining processes, implementing best practices, and progressing executive teams outside their comfort zones to achieve outstanding results. I just completed my MBA research thesis on the Impact of Digital Currency and Mobile Money on Small African economies.

Overview

16
16
years of professional experience
2
2
years of post-secondary education
21
21
Certifications

Work History

Sales Engineering Manager

Avaya Inc
Nairobi, Kenya
11.2014 - 03.2021
  • Recruited as Engineering Manager to transform engineering team and services offered on the African Continent
  • Core responsibilities were sales development strategies inline with the sales team agenda and ensuring engineering team delivery of RFP's and POC in working with Customers and Partners
  • Overseeing all aspects of technology and operations.
  • Managed team of 10 individuals to deliver services to customers and partners.
  • Communicated the Avaya value-added proposition and vision to our partners and customers in the region.
  • Consistently lead team in delivery of sales strategy which lead to 15% year to year growth for seven years as manager
  • Provided bridge between the Sales team and the Engineering team.
  • Saved about $20k a year in travel expenses by implementing cost-saving initiatives that addressed long-standing problems.
  • Drove the Mid-Market Avaya Cloud Hosting Solution for Unified Communications and Customer Experience for Mauritius Telecom and Services Providers in Nigeria.
  • Delivered services for Security, UC, Cx, and Infrastructure in Nigeria, Ghana, South Africa, Kenya, Egypt, Cote d'Ivoire, Morocco, Tanzania and Uganda.

Consulting Technology Officer

Red Ant International
Nairobi, Kenya
01.2021 - Current
  • Setting vision for how technology will be used in the company
  • Ensuring technological resources meet the company and it’s customers short and long term needs
  • Outline the goals for research and development along with timelines for deployment of all technology services and following the Agile Methodologies for software development and deployment
  • Making executive decisions on behalf of the company’s technology services and how it’s offered to our customers
  • Provided demonstrated consistent leadership in designing and managing deployments for Financial Institution (FINTECH) –Mobile Banking, Mobile Money, Digital Wallets, and Mobile savings and loans
  • Specialties include Money Transfer Projects development, Agency Structuring, and implementation
  • Ensuring all technology practices adhere to local regulatory standards
  • Designing and implementing Blockchain solutions for Digital ledger and wallets
  • Design security, Cybersecurity, Risk Analysis, mitigation policies, and training staff in Fintech Architecture and mobile applications
  • Responsible for Cybersecurity strategy
  • Proficiency in designing and implementing Cloud or on-premise solutions, including compute and storage
  • Utilizing excellent communication skills influences Customers Vision and Strategy on how Fintech Mobile Money Solutions are implemented and assisted in communicating the vision on the go-to-market strategy
  • Managed solutions delivered in Nigeria and Ethiopia.

Senior Consultantiing Engineer

Nortel Networks - Avaya
Baltimore , Maryland
02.2006 - 10.2014
  • Supporting Partners and accounts across the Southeastern United States
  • Led Solutions designs and Engineering for State-local governments and K-12, higher educations, Fortune 500 corporations, and SMEs from Maryland to Florida
  • Drove all deployment work, from design, planning, delivery, troubleshooting, and solving problems
  • Influence Customer's vision and strategy and drove Avaya's involvement in creating customers' visions, procedures, and requirements and providing Mentoring for Nortel Distribution and Partners Sales Team
  • Identify business opportunities and customer business needs through consultative engagements
  • Drove knowledge transfer to perform coaching and mentoring to Nortel distributor and partner sales team to build external support competence in the Nortel Solutions
  • Provided knowledge of Data Centers, Network infrastructure, Virtualization, Network and CyberSecurity, Wireless, cellular, Network Access Control, IPS/IDS, Mobile Data Networks, and Wi-Fi technologies
  • Led engineering for Layer 3-7 Application Security Intelligence team and served as a council member for the Nortel Application Intelligence and Security Team
  • LAN/WAN/MAN solution expert Security, Optical, Routing, Switching, and Virtualization.

Education

MBA - Business Administration

United States International University
Nairobi, Kenya
04.2020 - Current

Bachelor of Science - Internetworking Technology

Strayer University

Skills

Creating Technology Strategy

Driving Technology Innovations and Project Development

Leadership Skills

Business Development and Strategy

Team Management

Cloud Services and Solutions

Infrastructure as a Code - Azure DevOps

Cybersecurity

Solution Architect

Digital Transformation

Certification

Microsoft Certified Associate: Azure Administrator AZ-104 - Simplilearn

Timeline

Consulting Technology Officer

Red Ant International
01.2021 - Current

MBA - Business Administration

United States International University
04.2020 - Current

Sales Engineering Manager

Avaya Inc
11.2014 - 03.2021

Senior Consultantiing Engineer

Nortel Networks - Avaya
02.2006 - 10.2014

Bachelor of Science - Internetworking Technology

Strayer University
OMAR FAHNBULLEH