Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Complement
Community Contributions
Leadership Positions
Professional Development
Certification
Hobbies
Timeline
Generic

Mark Andrew Wanjau

Nairobi

Summary

Self-guided security professional with expertise in analyzing physical and digital security fields. Brings in-depth IT knowledge, advanced research skills, and a blend of hard and soft skills. Excels at solving complex problems and effectively defusing customer issues. Passionate about mitigating hardware and software risks. Specializes in computer hardware and software repair, virtual machines, network monitoring, and remediation strategies to prevent vulnerabilities. Prioritizes continual enhancement of skill set to adapt to evolving challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cyber Security Specialist

Deckfirm Technologies Hub
09.2024 - Current
  • Designing and implementing secure enterprise network systems.
  • Imaging digital storage devices and conducting forensic examinations of recovered data.
  • Conducting Information System Audits to ensure the Confidentiality, Integrity, and Availability of computer systems are maintained.
  • Ensuring compliance to cyber laws and upholding industry best standard practices such as ISO 27001.
  • Enhanced network security by implementing advanced threat detection and prevention tools.
  • Implemented multi-factor authentication methods to enhance user access controls, reducing unauthorized system access incidents.

ICT Technician

Kenyatta University
01.2019 - Current
  • Ensured 99.9% internet uptime by proactively monitoring and resolving network issues, improving connectivity for over 2,000 users.
  • Successfully repaired and maintained 95% of campus ICT equipment within SLA timelines, minimizing downtime for staff and students.
  • Trained 500+ staff and students annually on new and existing systems, achieving a 90% satisfaction rate in post-training surveys.
  • Managed and secured 150+ lab computers, reducing incidents of vandalism by 80% through proper monitoring and maintenance practices.
  • Configured and deployed network connections for 50+ new users each semester, ensuring immediate access to essential ICT services.
  • Resolved 95% of technical support tickets within 24 hours, improving user satisfaction and productivity.
  • Installed and configured 100+ new computers annually, ensuring seamless integration into the university’s ICT infrastructure.
  • Streamlined and maintained ISO 27001-compliant records for 50+ ICT resources, ensuring regulatory compliance and readiness for audits.
  • Increased user satisfaction with effective communication and prompt resolution of support tickets.

Education

Business Information Technology - IT

Middlesex University
Nairobi
09.2017

Skills

  • COMPUTER/LAPTOP HARDWARE & SOFTWARE REPAIR
  • HYPERVISORS 12
  • CCTV TROUBLESHOOTING
  • NETWORK TROUBLESHOOTING
  • SIEM/XDR (In-training)
  • VLANs
  • Network Troubleshooting
  • LAN Architectures and Technologies
  • TCP/IP
  • WAN Technologies
  • Structured cabling
  • IP Telephony
  • Windows
  • Linux
  • MAC Os
  • IoT Application Development

Accomplishments

    Cybersecurity Virtual Homelab

    Goal: To further my experience with virtual machines and upgrade my ethical hacking skills

    -Consists of:

    i. PfSense firewall running DHCP and host to VLANS

Complement

English, Kiswahili, A+, N+, Security+, CCNA, Travelling, Bungee jumping, Hiking, Swimming

Community Contributions

  • Community Coordination Manager, Muteero Estate, 06/01/15
  • Technical Team Member, PCEA Karen West Parish, 12/01/12 - Present

Leadership Positions

  • Secretary, PCEA Muteero Youth, 10/01/12 - 11/30/13
  • Vice Chairman, PCEA BSR (Board of Social Responsibilities Group), 10/01/10 - 03/31/11
  • Member of Technical team, PCEA Karen West Parish Muteero-Church

Professional Development

Proxmox Virtual Homelab, To deepen technical expertise in system administration, ethical hacking, and network security analysis., Developed a comprehensive virtualized Homelab environment to simulate real-world IT infrastructure and advance cybersecurity skills., Configured to manage DHCP and DNS for the network., Operating as a client endpoint for network testing and management., Integrated for network security and traffic management, connected to a Wazuh SIEM for monitoring and threat detection., Proxmox virtual environment deployment and management., Windows Active Directory services configuration and domain management., pfSense installation, firewall rule creation, and SIEM integration (Wazuh 4.5)., Basic traffic interception techniques and packet analysis., Perform detailed traffic interception and analysis using tools like Wireshark and tcpdump., Conduct ethical hacking exercises on the network using Kali Linux tools (e.g., Metasploit, Burp Suite)., Expand the Homelab to include Linux servers for additional security testing and monitoring., Implement advanced attack simulation techniques and hardening strategies for virtualized environments.

Certification

a+ - HARDWARE and Software Support Skills

N+ - Network Support Skills

S+ - Security+ (plus)

Linux

CCNA

DEVNET ASSOCIATES

Cyber-ops ASSOCIATES

Hobbies

Swimming

Road trip / Driving

Bungee jumping

Sky diving

Timeline

Cyber Security Specialist

Deckfirm Technologies Hub
09.2024 - Current

ICT Technician

Kenyatta University
01.2019 - Current

Business Information Technology - IT

Middlesex University

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