Professional development and training
MARY EGESA
Nairobi
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Production Supervisor
M-kopa Solar
05.2023 - 12.2025
- Resolved issues quickly to maintain productivity goals.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Optimized workflow through effective resource allocation and scheduling adjustments.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
Customer Service Cashier
Simbisa Brands
01.2022 - 05.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Administrative Assistant
Mahanaim College
08.2021 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Professional Foundations
ALX Africa
Nairobi09-2025
Virtual Assistant
ALX Africa
Nairobi11-2024
Banking And Finance
KCA University
Nairobi11-2021
Skills
Quality control
Interests
Learning new office technologies
Timeline
Production Supervisor
M-kopa Solar
05.2023 - 12.2025
Customer Service Cashier
Simbisa Brands
01.2022 - 05.2023
Administrative Assistant
Mahanaim College
08.2021 - 12.2021
Professional Foundations
ALX Africa
Virtual Assistant
ALX Africa
Banking And Finance
KCA University