Travel and sports
James Ayalo
Shift Supervisor
Nairobi,Kenya
Summary
Motivated Shift Supervisor experienced in a fast paced environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply my 4 years of experience to improve operations at any organization.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Shift Supervisor
Kuku Food East Africa
Nairobi, Kenya
07.2017 - Current
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Applied security, safety and loss prevention strategies during shifts.
- Prepared, calibrated, and monitored production levels to achieve targets.
Education
Secondary School Graduate -
Usare Secondary School
Kisumu 01.2011 - 11.2014
Skills
Conflict resolution techniques
Business planning
Consulting
Staff Scheduling
Staff Management
Cash handling expertise
Safety understanding
Inventory control and record keeping
Accomplishments
- Supervised team of 8 staff members.
- Achieved good results through effectively helping with proper deployment and planning of day to day business needs.
- Used Microsoft Excel to develop inventory tracking spreadsheet
Documented and resolved guest concerns which led to more guest coming in because they trust the service hence more sales.
Interests
Timeline
Shift Supervisor
Kuku Food East Africa
07.2017 - Current
Secondary School Graduate -
Usare Secondary School
01.2011 - 11.2014