IT Administrator
Stawisha Africa Initiative
Siaya, Kenya
03.2024 - Current
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
- Promoted a collaborative work environment by facilitating knowledge sharing sessions among the IT team members for continuous improvement initiatives.
- Resolved critical incidents swiftly via remote assistance or on-site troubleshooting, ensuring minimal business disruption.
- Increased productivity by providing comprehensive technical training to employees on various hardware and software tools.