Summary
Work History
Education
Skills
Languages
HOBBIES AND INTERESTS
Timeline
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Austin Mwangi

Sagana

Summary

As a passionate and detail-oriented ICT graduate, I am excited to apply for the position of Data Officer at UMI Fund. I am particularly drawn to this role because it combines my love for data integrity with my desire to contribute to a global organization focused on equity, climate justice, and positive community impact. I am confident that my technical skills, strong work ethic, and eagerness to learn make me a strong candidate for this remote opportunity.

During my recent industrial attachment at Fortune Sacco Society Limited, I gained valuable hands-on experience in data entry, customer information verification, digital systems support, and CRM-related operations. I worked directly with sensitive financial and customer data, ensuring accuracy and security, while also assisting with marketing, customer inquiries, and internal reporting. My proficiency in Excel, Google Sheets, and database systems—combined with my commitment to confidentiality and quality—aligns perfectly with the core responsibilities of this position.

If given the opportunity to join UMI Fund, I will dedicate myself to ensuring the highest standards of data accuracy, reliability, and integrity across all systems. I will actively support your teams with dependable data processes, contribute to your global mission, and continue learning to grow with your organization. I am ready to add meaningful value to your data operations from day one.

Work History

Information and Communications Technology Intern

Fortune Sacco Society Limited
09.2024 - 11.2024

- Assisted customers with enquiries on savings, loans, and account management

- Provided support for online banking services

- Resolved customer complaints and guided users on Sacco policies

- Verified and updated customer information

- Marketed Sacco products to new and existing customers

- Evaluated customer data for loan application processing

- Delivered loan files and important documents to the main branch

Education

Diploma - Information And Communication Technology

Kiambu National Polytechnic
Kiambu, Kiambu District, Kenya
01-2026

Kenya Certificate of Secondary Education -

Kirimara High School
Nyeri District, Kenya
01-2022

Kenya Certificate of Secondary Education -

Saint Joseph's Seminary Molo
Nakuru District, Kenya
01-2018

Skills

  • Microsoft Excel & Google Sheets
  • CRM and Database Entry Systems
  • Online Banking Systems
  • Technical troubleshooting
  • IT troubleshooting
  • Software testing
  • IT service management
  • Software installations
  • Customer service
  • Problem-solving
  • Software installation

Languages

English
Kiswahili
Kikuyu

HOBBIES AND INTERESTS

  • Playing Organ Piano
  • Listening to Music, Financial and Technology podcast
  • Volunteering
  • Travelling
  • Exploring Digital tools and systems
  • Learning new softwares

Timeline

Information and Communications Technology Intern

Fortune Sacco Society Limited
09.2024 - 11.2024

Diploma - Information And Communication Technology

Kiambu National Polytechnic

Kenya Certificate of Secondary Education -

Kirimara High School

Kenya Certificate of Secondary Education -

Saint Joseph's Seminary Molo
Austin Mwangi