Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Augustus Nzili Mutua

Augustus Nzili Mutua

Project Management
Nairobi,Nairobi

Summary

Professional Summary

Dedicated Project Manager with 10+ years of experience in the banking industry successfully planning, executing, and closing projects. Adept at leading cross-functional teams, managing budgets, and ensuring on-time project delivery. Seeking opportunities to leverage my expertise as an ICT projects manager in the financial industry, telecommunication, NGOs and other related industries to drive project success.

Proven track record of delivering complex projects on time and within budget. Strong leadership skills with the ability to motivate and guide teams to achieve project goals. Expertise in project planning, risk management, and stakeholder communication. Proficient in project management tools and software, including MS Project and Agile methodologies. Excellent communication and problem-solving skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience
17
17
years of post-secondary education
4
4
Certificates

Work History

Project Manager

Co-operative Bank of Kenya
Nairobi, Kenya
08.2018 - Current
  • Coordinated a team of external vendors and bank resources to successfully install an offsite ATM at the Mombasa show ground, giving an edge to the bank in getting the award of the best bank stand, ASK 2023
  • Actively participated in the successful change of the core-banking system in co-operative bank of Kenya as the run book lead, planning the changeover activities and tracking their timely execution
  • Co-ordinated teams of technical leads, Quality Analysts, enterprise Architects, SMES, developers, external vendors, and users to integrate peripheral systems to the core banking system during the mega project to change the core banking system in co-operative bank
  • Continuously led a team of different vendors, Co-op bank resources, and merchants to successfully implement the Cash deposit machines at bank branches and customers’ shops, promoting alternative bank channels for collecting deposits
  • Successfully managed a team from AVAYA, AGNOSHIN and coop bank to upgrade the contact center system AAAD/IVR serving all cooperative bank customers
  • As the SCRUM master, I have led a team of business analysts, developers, EAs, vendors, users, SMEs, technical leads to deliver different credit Management Division initiatives through the credit adaptation sandbox
  • Developed comprehensive project plans, including scope, timeline, budget, and resource allocation
  • Conducted risk assessments and implemented mitigation strategies, resulting in a [percentage] reduction in project risks
  • Maintained regular communication with stakeholders to provide project updates and ensure alignment with business objectives
  • Managed project budgets of up to USD705,000 and consistently delivered projects within budget constraints
  • Implemented Agile methodologies, resulting in improved project efficiency and faster delivery times
  • Collaborated with cross-functional teams to resolve project issues and ensure smooth project execution
  • Conducted post-project evaluations to identify areas for improvement and implemented process enhancements.

Portfolio Manager

Co-operative Bank Of Kenya
Nairobi, Kenya
09.2014 - 08.2018
  • Participated in the successful project of implementing a debt management system, playing a key role as the retail loans and project management SME
  • Kept rapport with assigned Schemes (County governments, Kenya Police, Administration Police, to facilitate timely capturing of monthly deduction data, ensure timely remittance of loan payments, and cross-selling opportunities maintaining the 1-30 days arrears book within the allowed thresholds
  • Offered technical support, operational guidance, and advisory services to the fronted through visits, workshops, and trainings
  • Regular visits to assigned employers and resolve any disputes in a professional & timely manner
  • Handled all queries within assigned portfolio relating to loan stoppages, clearances, and related customer issues
  • Constantly tracked non-performing facilities, payroll status and feeding back to assist in timely interventions
  • Received and efficiently resolved all queries relating to retail facilities within assigned portfolio
  • Engaged and signed up struggling clients on an efficient and affordable repayment plan.

Personal Banker

06.2012 - 09.2014
  • Co-operative Bank 0f Kenya, Established potential markets for personal loans and other bank products growing the personal loans’ book from kes.300M to kes.500M between June 2012 and September 2014, adding into the assets book of the branch as well as the bank
  • Appraised, analyzed and processed customers’ loans applications, maintaining the PAR at the optimal levels
  • Offered financial advice to customers as well as managing issues.

Bank teller

08.2011 - 06.2012
  • Operative Bank 0f Kenya, Received deposits from customers and making payments over the counter as a bulk teller, forex teller, KRA, mpesa and airtel money float purchase
  • Cross sold the organization products to the clients as they best suited their existing need
  • Ensured accurate and detailed capturing of customer data always
  • Maintained fast and efficient services to all clients
  • Offered financial advice to customers accordingly.

Direct Sales Representative

Co-operative Bank
05.2011 - 08.2011
  • Promoted and sold of personal loans among other bank products emerging one of the best performers exceeding the assigned target, which earned me a permanent position with the bank
  • Offered financial advice to customers.

Education

MBA - Project Management

Kenyatta University, Nairobi
08.2016 - 05.2020

Bachelor of Education Arts - undefined

Laikipia University

High School Diploma -

Kasunguni Secondary School, Makueni
01.2000 - 12.2003

Elementary Education

Kasunguni Primary School, Makueni
01.1991 - 12.1999

Skills

Project Planning and Executionundefined

Affiliations

Chartered member of the Project Management Institute. Certified Member of the International Association of Lions clubs. Certificates of participation up to Gold level, The president’s award Scheme Kenya.

Certification

SCRUM Master

Augustus Nzili MutuaProject Management