Dancing
Ashley Jepkemboi Kibelio
Bar Waitress
Eldoret, Uasin Gishu,44
Summary
Enthusiastic Server offering 2 years of service industry experience. Highly skilled in serving high-volume customer base with enthusiasm and efficiency. Frequently commended for superior service and achieving company sales goals.
Overview
1
1
year of professional experience
Work History
Bar Waiter
The Legends Country Club Baie
01.2024 - 04.2024
- Displayed extensive knowledge of drink ingredients, preparation techniques, glassware selection, allowing customers to make informed decisions about their orders.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Maintained a clean and organized work environment to ensure efficient service and compliance with health regulations.
- Demonstrated proficiency in using point-of-sale systems for accurate order processing and payment handling.
Bar Waiter-Stock Taking
The Embassy Bistro Ltd.
06.2023 - 09.2023
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Anticipated guest needs and provided proactive service.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Maintained accuracy and efficiency when processing sales transactions.
- Participated in staff meetings and training sessions to continuously improve skills and stay up-to-date on industry best practices.
- Resolved problems, improved operations and provided exceptional service.
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks.
- Increased bar revenue by upselling premium beverages and promoting special offers.
Education
Bachelor of Arts - Accounting And Business Management
Moi University
Eldoret 04.2001 -
High School Diploma -
Statehouse Girls High School
Nairobi 04.2001 -
High School Diploma -
Utawala Academy
Nairobi 04.2001 -
Skills
Service prioritization
Item promotion
Wine Knowledge
Menu Memorization
Interests
Dancing
Dancing
Timeline
Bar Waiter
The Legends Country Club Baie
01.2024 - 04.2024
Bar Waiter-Stock Taking
The Embassy Bistro Ltd.
06.2023 - 09.2023
Bachelor of Arts - Accounting And Business Management
Moi University
04.2001 -
High School Diploma -
Statehouse Girls High School
04.2001 -
High School Diploma -
Utawala Academy
04.2001 -