Travelling
ARTHUR KAMARU WANG'OMBE
COSMETOLOGIST
Nakuru,KENYA
Summary
RELIGION: CHRISTIAN LANGUAGES: ENGLISH, KIKUYU AND KISWAHILI MARITAL STATUS: SINGLE PERSONAL ATRIBUTES Excellent interpersonal skills Able to perform essential duties Ability to work independently and as a team member A hardworking, dedicated, articulate and creative individual with strong work ethics seeking a challenging training as well as a working position in a rewarding and dynamic environment that will provide an opportunity for professional growth. Willing to take extra responsibilities under no supervision Ready to show and demonstrate my ability and skills in the field assigned. Key skills and competences Good communication skills. Ability to work with technology based systems
Overview
10
10
years of professional experience
12
12
years of post-secondary education
3
3
Languages
Work History
Receptionist Administrator
Snip Snip Salon
Nakuru
11.2018 - Current
- Promotes maintenance of professional and courteous customer interactions across reception personnel.
- Answering incoming calls, directing clients to individuals addressing specific needs.
- Scheduling initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
- Overseeing office equipment maintenance to support continuous and uninterrupted operations.
- Restocking supplies and submitting purchase orders to maintain stock levels.
- Keeping reception area clean and neat to give visitors positive first impression.
- Greeting incoming visitors and customers professionally and providing friendly, knowledgeable assistance.
- Handling complaints and questions, and re-directing calls to other team members.
- Greeting customers and visitors in-person and via telephone calls.
- Acting as first point of contact and set appointments for prospective clients.
- Answering questions and addressing, resolving or escalating issues to management personnel to satisfy customers.
- Collecting products sales and services done payments from clients and updating account balances.
Cosmetologist
Lune D'eau Beauty Bar
Nairobi
04.2017 - 09.2018
- Maintained client treatment records and designed long-term care programs for return customers.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept detailed records of customer information and services provided.
- Performed manicures, pedicures, paraffin wax treatments and full nail sets.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Head Therapist
Jumas Barbershop and Beauty salon
OL'KALOU
11.2016 - 03.2017
- Advising clients on good products use
- Ordering of stock in the beauty salon
- Performing all the beauty services e.g
- Massage, manicure pedicure, facials etc.
- Recommended therapeutic action plans and treatments based on results from behavioral assessments.
- Completed full skincare and haicare assessments to determine best courses of actions.
- Participated in team-building activities to enhance working relationships.
- Developed team communications and information for meetings.
Acting Manager
Munyeki Agricultural Marketing Unit, MAMU
03.2013 - 01.2015
- Recruiting new members to the group
- Training members of involved communities in capacity building
- Dispatching goods to the farmers and the community involved
- Receiving and signing of invoices from the suppliers
- Preparing meetings for the seniors in the group
- Holding seminars with the parties involved
Supervisor
Lendambu Engineering Works Ltd
01.2011 - 02.2013
- Supervising construction workers
- Maintaining records and making payments
- Carrying out general office chores
- Handling company’s cash and carrying out contracts payments
Education
Attained the Kenya certificate of secondary education - undefined
Weru Secondary School, KCSE
01.2006 - 01.2009
Kenya certificate - undefined
Manera primary school
01.1998 - 01.2005
of primary education -
KCPE
Attained certificate I computer packages - Computer Studies
Ruaraka Technical Training Institute
Nairobi,kenya 01.2010 - 01.2011
Diploma - cosmetology studies
Vera Beauty College
Nakuru,kenya 01.2015 - 01.2016
Skills
Confidential information management
Interests
Volunteering
Socializing
Timeline
Receptionist Administrator
Snip Snip Salon
11.2018 - Current
Cosmetologist
Lune D'eau Beauty Bar
04.2017 - 09.2018
Head Therapist
Jumas Barbershop and Beauty salon
11.2016 - 03.2017
Diploma - cosmetology studies
Vera Beauty College
01.2015 - 01.2016
Acting Manager
Munyeki Agricultural Marketing Unit, MAMU
03.2013 - 01.2015
Supervisor
Lendambu Engineering Works Ltd
01.2011 - 02.2013
Attained certificate I computer packages - Computer Studies
Ruaraka Technical Training Institute
01.2010 - 01.2011
Attained the Kenya certificate of secondary education - undefined
Weru Secondary School, KCSE
01.2006 - 01.2009
Kenya certificate - undefined
Manera primary school
01.1998 - 01.2005
of primary education -
KCPE
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