Arthur Ochieng Olaka
Nairobi
Summary
To be an outstanding asset and flag bearer employee with immense contribution in making history in turning around company sales revenues and growth after decades of demonstrated record breaking success in corporate sales, local and international. As a forward looking, visionary, ambitious, result-oriented company aspiring to be a market leader in business, I aspire to work closely with each of your team members to deliver historic and world-class sales experience, given this opportunity to join your workforce. I am a highly disciplined individual with high sense of self-esteem, integrity, honesty, positive work attitude, keen to detail in discharging my professional duties, a strict observer of work ethics and a loyal trusted servant at all times. Rising up through the ranks of my career from point of entry level in your organization, I aspire to become a Sales Director in the foreseen future. I commit to motivate, activate, nurture, train and develop talents of my junior sales colleagues through relevant training model plans for their own personal and collective success and growth, and that of the employer.
Overview
29
29
years of professional experience
3
3
Certifications
Work History
Beyond Creative Digital
01.2012 - 01.2021
- I ventured into private consultancy business that closed doors after Covid-19 epidemic outbreak
Regional Coordinator
COMESA Insight
01.2003 - 01.2012
- Joined as a REGIONAL COORDINATOR
- My ten year tenure in this office is full of some of the best memories and splendor all associated with real success engulfs me with every sense of satisfaction and pride for work well done.
- Responsibilities capped with this position included:
- The Regional Coordinator is responsible for regional trade Programs based on the RAC strategic direction approved by the Regional Council, is responsible for all aspects in relation to development, planning, implementation, resource mobilization, reporting, financial management and administration of the Regional Work Programme, in collaboration with partners like the World Bank, IMF, USAID, Global Fund, alongside other strategic regional funders and/or institutions, and the Secretariat.
- To develop, strengthen and nurture effective working relationships and synergies with co-operating allies (donors and lead regional partner institutions) and network members and the focal points in the COMESA member countries where they exist.
- To be proactively responsible for raising funds from financial partners active in the member countries. This includes networking to find fruitful partnerships with other organizations and supervising all fundraising activities, regionally, to promote trade related projects to its donors and prospective partners and ensure the resource mobilization goals are being achieved at a regional level.
- To ensure alignment to the Secretariat strategic trade framework of programs and projects undertaken in the region by COMESA, including supervision and provision of guidance to program or project managers.
- To establish (under the Regional Council decision) and coordinate the functions of a regional group of technical experts to assist with the implementation of the regional works programs.
- To ensure effective networking, communication and information sharing among COMESA Partners within the region, which includes the promotion of lessons learnt between the COMESA Partners, the World Bank, the USAID, the AGOA and the IMF among others.
- Management of Regional Secretariat:
- Is responsible for the management and administration (including human resources management) of the Regional Secretariat, in collaboration with the host institution and, or government, to ensure a high quality professional service to member states.
- Ensures the Regional Secretariat is staffed with high quality professional and motivated staff.
- Effective management of regional database of Partners on behalf of the Secretariat and member states.
- Co-ordination, liaising and working very closely with the Projects Network Officer for the region to ensure timely submission of regional inputs, development of synergies within the team while sharing knowledge and related resources.
- Regional Governance:
- Reporting to the Secretariat on the progress of various trade activities with quarterly reports (both narrative and financial).
- Acting as Secretary to the RSC and to the General Assembly, taking part in meetings with the right of voice but without vote.
- Calling the meetings of the RSC at the request of the Chair, as well as organize and prepare the necessary documents for all governance meetings.
- Supporting the RC to ensure compliance with the Conditions for Accreditation and the Secretariat statutes. This includes all COMESA governance duties and the expansion of the Secretariat Partners base.
- Liaising and consulting with the Chair and Co-Chair of the respective projects on matters relating to the fundraising and implementation of Committee decisions.
- To oversee any other responsibilities within the Secretariat Charter as assigned by the RC Chair and Co-Chair respectively.
Corporate Accounts Manager
Sharp Electronics Technologies Ltd
01.1997 - 01.2003
- Joined this employment in the Position of Corporate Accounts Manager
- This was a very senior management portfolio charged with the responsibility of maintaining the existing high end market clientele while increasing regional market share across 6 African countries.
- My duties as a Corporate Accounts Manager included the following:
- Responsibilities:
- Served as the lead point of contact for all customer account management matters
- Ensured all company sales targets were achieved at all times
- Build and maintain strong, long-lasting client relationships
- Negotiated contracts and close agreements to maximize profits
- Developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensured the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders
- Developed new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepared reports on account status
- Collaborated with sales team to identify and grow opportunities within territory
- Assisted with challenging client requests or issue escalations as needed
- Demonstrated ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Pitched for delivery of client-focused solutions to customer needs
- Juggled multiple account management projects at a time, while maintaining sharp attention to detail
- Demonstrated excellence in listening, negotiation and presentation skills and techniques.
- The Company is a world market leader in manufacturing and marketing of home and office equipments as Multifunctional Printers, Display Solutions, Calculators and Electronic Cash Registers/POS.
National Accounts Manager
Postel Directories/Yellow Pages
02.1992 - 01.1997
- I joined employment as a Sales Representative and rose up the promotion ladder to the Top Position of National Accounts Manager. This was a straight 8 times promotions in a row in a span of 5 years.
- Some of my role responsibilities as a National Accounts Manager included:
- Developing and managing a portfolio of Key Corporate Accounts
- Achieving monthly sales targets by identifying and developing new accounts
- Ensuring high levels of customer satisfaction as well as up-sell and cross-sell potential within existing customers to maximize share of wallet
- Coordinating pre-sales and post-sales follow up
- Achieving and exceeding weekly and monthly KPIs
- Key Accounts Analysis
- Monitoring market trends and providing regular competitor feedback
Education
Kenya Advanced Certificate of Education - A-Level
Skills
Obedient, honest and result-oriented individual
Knowledgeable, team player and highly motivated
Strict observer of company policies and objectives
Ever willing to be trained, always ready to train others
A pace-setter in driving company profits upwards
Highly talented and successful career sales professional
A top achiever delivering unmatched sales results without supervision
Highly responsible, respectful, dependable, disciplined and law abiding individual
Best in taking instructions from my senior colleagues and quickly acting on the same
Easy and quickly adapt to work in harmony in a multi-racial set-up/environment
All the time rated as an asset to my employer, a “huge profit-making human machine”
I command excellent communication skills in English language, oral and written
I am an active listener with focus on the customer, understand and address their needs
I am empathetic to understand and share another person’s feelings
I am highly talented with problem-solving skills necessary in addressing pressing issues
I constantly equip myself with all company products for quality sales and after sales experience
I am a fast learner, brilliant and easily trainable sales expert
I embrace team work at all times and always willing to help dismal performing colleagues succeed as sales professionals
I am ethically, morally and professionally upright, honest, reliable, trustworthy and dependable, focused and positive-minded individual
Setting and effortlessly achieving extremely high personal Sales targets above that of the company
Certification
Several Training Certificates in Sales with highly reputable international companies
Interests
I like reading online business content, magazines and business journals, I am passionate about travelling I have been to more than 50 countries around the world, I genuinely get excited about sharing my all with a winning team, in office and outside, I enjoy meeting new people and making friends, I play, listen and dance to quality music during my free time, I watch National Geographic channel documentaries on sports and wildlife, I am a fun of watching, keen listener and taking notes from channel executive business interviews, I like and enjoy driving good quality middle and top of the range cars, I truly appreciate and love cooking nice tasty weekend meals for my family, I am an ardent shopping lover of quality clothing, household and foodstuff, I once in a while invite my workmates home to join us in family birthday parties or any celebrations, I adore sharing gifts and presents with family, friends, colleagues and close relatives
Timeline
Beyond Creative Digital
01.2012 - 01.2021
Regional Coordinator
COMESA Insight
01.2003 - 01.2012
Corporate Accounts Manager
Sharp Electronics Technologies Ltd
01.1997 - 01.2003
National Accounts Manager
Postel Directories/Yellow Pages
02.1992 - 01.1997
Kenya Advanced Certificate of Education - A-Level
BIO DATA
- Name: Arthur Ochieng Olaka
- Nationality: Kenyan
- National ID. No. 4074047
- Date of Birth: 1963-06-20
- Mobile Contact: +254 721859413
- Address: P.O.Box 40891 – 00100 Nairobi
- Email: olaka.arthur.official@gmail.com
- Last Job Assignment: Regional Coordinator, COMESA
- Availability: Ready to relocate immediately to any country in the world
- Expected Salary: I am easy on this / Salary is negotiable