Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

ARSENATH OKETEH

Project Associate
NAIROBI,30

Summary

Result-oriented professional with extensive experience in project support and administrative roles, eager to contribute to team success through hard work with strong communication and interpersonal skills, excellent organization skills and excellent problem solving skills.

Overview

3
3
Languages
4
4
years of post-secondary education
5
5
years of professional experience

Work History

Project Volunteer(Research and Communications)

Shamas Rugby Foundation
NAIROBI, Kenya
02.2020 - Current
  • Supports the head of communications in creating the organization's communication strategy and generating the content calendar.
  • Conducts field visits for data collection and interviews.
  • Writing communication materials such as newsletters and quarterly reports, articles and success stories.
  • Managing the social media accounts, responsible for posting social media content.
  • Supports the head of Communications to develop relationships with journalists and other organizations.
  • Supports the head of monitoring and evaluation in the management of the the organization's database through

Training Facilitator and Coach

Shamas Rugby Foundation
NAIROBI, Kenya
06.2018 - Current
  • Evaluated success of the life-skills program and recommended improvements to upper management to enhance effectiveness.
  • Documented class activities, including attendance and participation of beneficiaries, and provided feedback to management.
  • Identified cases of beneficiaries in need of counseling and liaised with upper management to provide counseling services to optimize their rate of learning.

Data Entry Clerk

Independent Electoral And Boundaries Commission
NAIROBI, Kenya
12.2020 - 02.2021
  • Entered data into databases with speed and accuracy.
  • Collaborated with the supervisor to correct any data entry error to prevent later issues such as data degradation.

Sales and Operations Manager

Splashbrothers Auto Spa
KIAMBU, Kenya
05.2020 - 09.2020
  • In charge of operations such as customer service and Sales and Marketing.
  • Ensured optimum running of the business.
  • Monitored the use of supplies in the business.
  • Ensured timely restocking of products for the business and looked after staff welfare.
  • Consulted with and recommended custom service packages to clients in turn beating the daily average sales mark of 50 clients beating my predecessors pre-COVID record of 45 clients during the peak of the pandemic.
  • Handled client queries and provided a seamless customer experience.
  • Managed staff, oversaw facility maintenance, developed budgets and created marketing and promotion campaigns.
  • Enforced internal policies and procedures to ensure the safety of the clients and employees.
  • Conducted on the job training for my staff to maintain impeccable service that attracted upwards of 25%after sales tips directly to the staff.

Communications Intern

Alliance Of Slum Media Organisation
NAIROBI, Kenya
03.2019 - 05.2019
  • In charge of generating and posting social media content on the organization's account.
  • Organized training workshops to nurture local talent in the arts and film production.
  • Represented the organization at networking events.
  • Supported the company's PR strategy and executed it in different phases.
  • Communicated and built relationships with current or prospect clients.
  • Performed research and market analysis activities of competitors.
  • Scheduled, coordinated and attended events.
  • Built and updated media lists and databases for the organization.

Administrative Assistant

Sweet Title Company Limited
KAJIADO, Kenya
07.2017 - 09.2017
  • Generated reports, transcribed minutes from meetings, conducted research.
  • Managed and handled client records and queries.
  • Digitized all the client records from hard copies to excel sheets, thus easing the process of tracing and accessing them.
  • Handled office tasks, such as filing, generating reports and presentations and setting up for meetings.
  • Anticipated the needs of others in order to ensure their seamless and positive experience.

Research Assistant/Field Enumerator

Associate Consulting Africa
NAIROBI, Kenya
05.2015 - 08.2015
  • Data collection and entry using physical and virtual questionnaires.
  • Maintained accurate records of interviews, safeguarding the confidentiality of subjects as necessary.
  • Traveled to field sites to collect and record data and/or samples as appropriate to the specific objectives of the study.
  • Identified and compiled lists of potential research subjects in accordance with study objectives and parameters.
  • Reviewed and edited data to ensure completeness and accuracy of information

Education

Bachelor of Arts - Sociology And French

Kenyatta University
Nairobi
09.2014 - 12.2018

Skills

Interpersonal and client communications

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Interests

Playing Rugby

Writing

Traveling

Timeline

Data Entry Clerk

Independent Electoral And Boundaries Commission
12.2020 - 02.2021

Sales and Operations Manager

Splashbrothers Auto Spa
05.2020 - 09.2020

Project Volunteer(Research and Communications)

Shamas Rugby Foundation
02.2020 - Current

Communications Intern

Alliance Of Slum Media Organisation
03.2019 - 05.2019

Training Facilitator and Coach

Shamas Rugby Foundation
06.2018 - Current

Administrative Assistant

Sweet Title Company Limited
07.2017 - 09.2017

Research Assistant/Field Enumerator

Associate Consulting Africa
05.2015 - 08.2015

Bachelor of Arts - Sociology And French

Kenyatta University
09.2014 - 12.2018

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ARSENATH OKETEHProject Associate