Arnold Nandasaba

I am a Systems Engineer providing first and second level user support for Dimension Data Kenya's clients for 18 years, with experience in managing regional clients on behalf of I.S. group. Key areas of competence include Application programming using Python, Extensive work and support for windows desktop systems, Windows server systems and Linux boxes. Administration of the Request Management System, the anti-virus system, active directory and software patches roll-outs via SCCM/MECM, Server assembly and support, storage library assembly and support, PC (desktops and laptops) hardware support, Network hardware management and cabling, Provision of pre-sales support for Dimension Data products and services especially with peripheral equipment as well as upgradeable hardware. Worked as Dimension Data system's engineer in the region that spanned several counties by being able to divide my tasks in equal measure as well as to hire support staff in as need be basis to enable the completion of required tasks especially in hardware preventive maintenance and network cabling.

• Python, 2024, Python Academy
• Microsoft Azure Fundamentals, 2023, Microsoft
• Bachelor of Science, Computer Technology, 2006, Jomo Kenyatta University of Agriculture & Technology (JKUAT)
• Certificate in computer studies (ICDL), 2002, Kenya College of Communication Technology
• Kenya Certificate of Secondary Education (K.C.S.E), 2000, Friends' School - Kamusinga

• Waiguru Joshua, ESS Lead for Kenya, Standard Chartered Bank Kenya Limited, Chiromo No 48 off Westlands Road 2/F, Nairobi, + 254 20 329 3315, Joshua.waiguru@sc.com
• Billy Kipsetim, Branch Operation and Service Manager, SC Bank Kenya Limited, Chiromo No 48 off Westlands Road 2/F, Nairobi, +254 722 736185, billy.k.kipsetim@sc.com
• James Tek, Support analyst Banking applications, Co-operative Bank of Kenya, P.O. Box 00100 48231, Nairobi, 0733696304, tekjames@gmail.com