Dynamic Sales Manager with a proven track record at Kenya Ports Authority, excelling in sales strategy development and customer engagement. Successfully enhanced team collaboration and drove revenue growth through market research and effective training initiatives. Recognized for implementing innovative solutions that significantly improved customer satisfaction and operational efficiency.
Hi, I’m
Arnold Linga
Nairobi, Nairobi Province,CA
Summary
Overview
7
years of professional experience
Work History
Kenya Ports Authority
Sales Manager
02.2023 - Current
Job overview
- Assisted in developing sales strategies to increase customer engagement and retention by 24%.
- Supported team in achieving monthly sales targets through effective communication and collaboration.
- Conducted market research to identify potential customers and industry trends for informed decision-making.
- Participated in training sessions to enhance product knowledge and improve sales techniques.
KPA
Assistant Store Manager
03.2019 - 02.2022
Job overview
- Led daily operations to enhance customer satisfaction and store performance.
- Trained and mentored staff, fostering team development and improving service quality.
- Implemented inventory management systems, reducing stock discrepancies by 17% and optimizing supply chain processes.
- Analyzed sales data to identify trends, driving strategic merchandising decisions that increased revenue.
Education
Pwani UniversityMombasa, Mombasa District, Kenya
Bachelor of Arts from Sales And Marketing
09-2018
University Overview
Skills
- Sales strategy development
- Customer engagement
- Team collaboration
- Market research
- Revenue growth strategies
Certification
- CSP - Certified Sales Professional
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
Availability
See my work availability
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Timeline
Sales Manager
Kenya Ports Authority
02.2023 - Current
Assistant Store Manager
KPA
03.2019 - 02.2022
Pwani University
Bachelor of Arts from Sales And Marketing