Abdallah Rashid
Nairobi
Summary
Cyber Security Engineer with 3+ years experience reviewing security alerts, driving compliance and supporting risk assessments. Proficient with SIEM, AD, IAM, DLP and endpoint security tools. Committed to continuous improvement and staying abreast of emerging threats in the cybersecurity landscape.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Security Engineer (EUS)
Airtel Networks Kenya
09.2022 - Current
- Performed hands-on review, investigation and closure of security alerts generated from SIEM dashboards.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure, or destruction.
- Coordinated with third-party security information and event management (SIEM) providers to maintain protections and predict threats.
- Led six phishing simulation campaigns, reducing phishing-related incidents by 40% within three months.
- Drove end user device compliance ensuring security software, patches and configurations met policy requirements across office, shops and call centers.
- Maintained up-to-date knowledge of industry trends and threat landscape through ongoing research and professional development activities
- Conducted regular internal control reviews on endpoints, user access, configurations and system logs to ensure compliance.
- Assisted in deployment and rollout of new security technologies including EDR, DLP, EPM and vulnerability scanning tools.
- Engaged stakeholders across IT, HR and business units to align security tasks with operational needs
IT Support Engineer (EUS)
Airtel Networks Kenya
08.2019 - 08.2022
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Used the ticketing system to manage and process support actions and requests.
- Patched software and installed new versions to eliminate security problems and protect data.
- Offered assistance in implementing and developing training programs.
- Helped streamline repair processes and update procedures for support action consistency.
- Maintained servers and system to keep networks full operational during peak periods.
- Researched and identified solutions to technical problems.
- Created user accounts and assigned permissions.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Successfully migrated all employees from one domain to another.
- Contributed to compliance checks and evidence preparation during internal audits.
IT Administrator
Novo Nordisk
10.2018 - 07.2019
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Planned and implemented upgrades to system hardware and software.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Installed and configured network printers and other peripheral devices.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Education
Bachelor of Science - Information Technology
Middlesex University
09-2016
Level 5 Diploma - Computing
NCC Education
Level 4 Diploma - Computing
NCC Education
Skills
- Security Tools: CrowdStrike EDR, Trellix DLP, Qualys VM, EPM
- IAM / PAM: Active Directory, Group Policy, Access Provisioning, CyberArk (Vault, PSM)
- Monitoring: SIEM platforms, Network Monitoring Tools
- Infrastructure: Windows Server, Microsoft 365
- Vulnerability Assessment: Nmap, Nessus, OpenVAS, Metasploit, Burpsuite, Hydra and Autopsy
- Threat Intelligence: Shodan and AlienVault OTX
- Others: Ticketing Systems, Malware Analysis Basics, Network Troubleshooting
Accomplishments
- Resolved product issue through consumer testing
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved global crowdstrike issue which led to 100% system uptime.
- Collaborated with team of seven in the development of security software installation (EPM, Crowdstrike, DLP and Qualys)
- Achieved 99% by implementing Trellix DLP for data discovery and classification tasks.
- Optimeized network performance and security by onboarding a new ISP to deliver a dedicated fiber connection directly from source to server, bypassing shared building switches and reducing latency and security risk.
Affiliations
National KE-CIRT
Certification
- Microsoft Certified Solutions Associate (MS 20410, 20411 and 20412)
- Incident Response and Digital Forensics
- Advanced Bug Bounty and CTF
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
IT Security Engineer (EUS)
Airtel Networks Kenya
09.2022 - Current
IT Support Engineer (EUS)
Airtel Networks Kenya
08.2019 - 08.2022
IT Administrator
Novo Nordisk
10.2018 - 07.2019
Level 4 Diploma - Computing
NCC Education
Bachelor of Science - Information Technology
Middlesex University
Level 5 Diploma - Computing
NCC Education