ANWAR AMIN .A.QADIR
LOAD CONTROLLER
MOMBASA
Summary
Analytical Load Controller ready to take ownership of flight safety and efficiency. Known for reliably delivering aircraft to destinations with no wasted fuel or cargo hold space. Comfortable going hands-on with ramp operations and cargo management to maintain exceptional levels of safety and competence.
Reliable Load Controller with 18 years safely delivering passengers and cargo to global destinations. Strictly adheres to governmental regulations and airline business policies. Respected by colleagues and inspectors. Prioritizes safety and security at forefront of any task.
Overview
18
18
years of professional experience
1
1
Language
Work History
LOADCONTROLLER
KENYA AIRWAYS LTD
07.2006 - Current
- With over 18years experience in the field of weight and balance.
- Calculated and transmitted estimated zero fuel weight (EZFW) figures to dispatch.
- Verified aircraft operated within predetermined operational limits relating to weight and balance.
- Optimized aircraft utilization by effectively balancing passenger loads with available cargo space, maximizing revenue opportunities.
- Contributed to the reduction of fuel consumption through proper weight management and efficient load planning techniques.
- Collaborated with passenger service staff such as catering, ticket counters, cargo handlers and other departments.
customer service agent
mombasa station
1 1998 - 1 2006
- Adapted to new applications and maintained knowledge of current technologies.
- Provided primary customer support to internal and external customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Responded to customer calls and emails to answer questions about products and services.
- Implemented and developed customer service training processes.
Education
TRAVEL OPERATION
ALSEA TRAVEL INSTITUTE
MOMBASA 04.2001 -
HIGH GRADE COMPUTER INSTITUTE
MOMBASA 04.2001 -
High School Diploma -
ALLIDINA VISRAM HIGH SCHOOL
MOMBASA 04.2001 -
Skills
Excellent Communication
Physical Address
P.O.BOX 93930
MOMBASA
Educational Background
ALSEA TRAVEL AND TRAINING INSTITUTE ( A.T.T.I ), - JAN-1998,
Certificate in general travel knowledge, Certificate in Air fares and Ticketing, Certificate in Travel Operation.
HIGH GRADE COMPUTER INSTITUTE,
Certificate in disk operating system, Distinction, 1997,
1994 - 1996,
ALLIDINA VISRAM HIGH SCHOOL,
C PLAIN AVERAGE,
1993 - 1994,
UPPER HILL HIGH SCHOOL, NAIROBI, 1997,
1990-1992, MUSLIM.G.PRIMARY SCHOOL, NAIROBI,
Personal Information
- Date of Birth: 04/05/78
- Gender: MALE
- Nationality: KENYAN
- Marital Status: MARRIED
- Religion: MUSLIM
References
MR. Eric . Mukira, Duty manager Mombasa station, P.o box 93930, Mombasa
Accomplishments
- Achieved turnaround by completing task with accuracy and efficiency.
SWIMMING , READING THOUGHT PRVOKING BOOKS AND FOOTBALL.
In private times i enjoy swimming which helps in keeping my body relaxed and fresh that's when i pick a good book that i can read ,
football is a team sport thus helps in co-ordination and enhancing team spirit.
Timeline
LOADCONTROLLER
KENYA AIRWAYS LTD
07.2006 - Current
TRAVEL OPERATION
ALSEA TRAVEL INSTITUTE
04.2001 -
HIGH GRADE COMPUTER INSTITUTE
04.2001 -
High School Diploma -
ALLIDINA VISRAM HIGH SCHOOL
04.2001 -
customer service agent
mombasa station
1 1998 - 1 2006
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