Antony Marcel Otom
ICT SPECIALIST
Kisumu,Nyanza
Summary
- I am a dedicated and results-driven ICT Specialist with a strong track record of promoting equitable and inclusive development initiatives.
- An expert in designing and implementing robust ICT
- Microsoft Dynamics 365 Business Central ERP Administrator.
- ICT policy and program development, and fostering collaborative partnerships.
- Competent at leveraging data-driven insights to cultivate a culture of learning within organizations. A hardworking professional with proven success in leading teams, managing projects to successful completion, and developing strategies that optimize performance, increase efficiency, and improve quality in ICT service delivery.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work History
ICT & Data Protection Officer
Kenya Conference of Catholic Bishops-General Secretariat
08.2022 - Current
- System Administrator of Microsoft Dynamics 365 Business Central ERP System at KCCB
- Microsoft Office 365 Administration and Management of KCCB-Microsoft Account
- Technical Help-Desk Support to all staff at KCCB General Secretariat
- Deliver first level day-to-day technical support and overall incident management process for staff of KCCB and hosted ICT Systems both in-house and third party
- Administration of the Office CCTV Surveillance System and technical support
- Administration of Sage Paste Accounting System/Motor-Vehicle Tracking System & Motor Vehicles' Fueling System and generating reports whenever needed
- LAN-Administration: - Ensure proper functioning of the Local Area Network as well as ensuring 99% Internet connectivity in collaboration with Safaricom as our ISP
- Mentorship/Capacity Building: -Provide ICT/Telecommunications training to staff both at KCCB General Secretariat and the Satellite Offices
- ICT Assets inventory management, including the deployment status and readiness of all ICT hardware and software
- Maintain the Organization's Website and ensure proper functionality of e-mails system and Domain annual renewal according to the service level agreement
- Administration of Security Access Door System e.g
- Administration of Office Security System by Adding and Removing former employees from the Office Access System
- Develop ICT Policy and standard operating procedures on network security guidelines and report to management any Internet & Network security incidence
- Provide Technical expert advice to KCCB Management on the latest technology acquisition, implementation and optimal operation of related ICT infrastructure
- Establish preventive maintenance practices and control systems to ensure that all ICT equipment are in proper repair and optimal working condition
- Create and maintain security and user role protocols for the KCCB's Enterprise Resource Planning (ERP) System, ensuring users have layered access based on their functional roles within the System
- Registration of KCCB General Secretariat as Data Processor and Data Controller with the Kenya's Office of Data Protection Commissioner-ODPC
- Act as the Contact person between KCCB-General Secretariat and the Kenya's Office of Data Protection Commissioner-ODPC
- Organize Training of KCCB Staff on Data Protection best practices as outlined by the Office of Data Protection Commissioner-ODPC
- Ensure Data Security, Data Confidentiality and ensure 24/7 Data availability here at the Secretariat
- Actively involved in the KCCB's Data Collection, Data Collation and Data Analysis, Data Visualization and presentation using different software tools like Tableau, SPSS, Stata, Power BI and Microsoft Excel
ICT-specialist
Washington State University-WSU-Global Health
06.2020 - 12.2021
- Installation, Configuration and Testing of ICT Video Teleconferencing Equipment
- Researches, supports, provides solutions, and documents advanced issues regarding Laptops (PC and Mac), Windows OS, MS O365, video/web conferencing tools, endpoint protection, print/file services, imaging systems, software distribution, mobile device management, other relevant technologies with little assistance from others
- Follow WSU processes, procedures, and governance for IT management to include WSU Service Desk, Change Management
- IT Planning, evaluation, and procurement for office needs and requirements
- Provide support for IT Infrastructure Technology, Cloud Services technologies, and enterprise software required for Africa area office and national offices
- ICT Asset management duties to include, but not exclusive to, adhering to processes and provide governance of ICT storerooms, document inventory reallocation, ensure accurate data entry of IT inventory assets in the inventory and asset management systems, managing incoming/outgoing shipments, facilitate verification requests for audits and manage surplus
- Provide IT Infrastructure support for network systems and wireless technology
ICT Specialist
University of Maryland-Baltimore
06.2018 - 09.2019
- Install and Configure our Health Information Management System (HIMS) referred to as Laboratory Information Management System (LIMS);
- Prepare ICT related plans, budget, set priorities and performance indicators as well as year-end assessment, reviews and reporting;
- Safeguard the physical and Logical security of ICT environment and infrastructure;
- Manage the ICT function and provide technical and operational support, enhance governance, collaboration, build internal and external relationships and build capacity and improve results delivery;
- Data Collection, Data Analysis, Data Visualization
- Administration/Update of Website the National Public Health Laboratory (NPHLS)
- Administration of all Online Integrated Laboratory Management System for quality assurance;
- Performing Backup and Restoration of NPHL's Systems and Databases; (Rapid HIV PT system; EQA Repository; Microbiology PT system; Viral Load Inter-Lab system; Gene-Expert- PT system);
- Administration of the Web-based & Mobile Blood Donor Management System for Kenya National Blood Transfusion Services (KNBTS)
- Local Area Network Administration of National Public Health Laboratory (NPHL)
ICT/Monitoring and Evaluation Officer
Walter Reed Project / Pamoja Community Based Organization
09.2017 - 05.2018
- Assist M&E Officer in developing monitoring and evaluation plans and frameworks for DREAMS Program and Orphans and Vulnerable Children (OVC) Program activities, development and operationalization of data collection, aggregation and reporting tools
- Ensure effective and efficient data security and recovery from internal and external security threats
- Data Validation, Analysis, Data aggregation; did annual, semi-annual & Quarterly reporting from Web-based Child Protection Information Management System (CPIMS…
- A Web-based System)
- Assist Monitoring and Evaluation Officer in ensuring accurate and Timely data collection and entry in the WebBased DREAMS Database
- Respond to training needs of program staff on new Reporting Tools at the site as need arises
- Provide inputs during design and implementation of institutional data collection instruments e.g
- Open Data Kit (ODK) installed in Smart Phones and Clients enrolment and questionnaire-forms
- Training of New employees, Community Health Workers (CHWs) and Community Health Volunteers (CHVs) on how to use both Mobile and Manual data collection and reporting tools
- Ensure daily, weekly and monthly backups of all active DREAMS & OVC databases are done both onsite & offsite
ICT Specialist
Center for International Programs-ICAP-Kenya
06.2016 - 03.2017
- Apply ICT Model of Project Extension of Community Healthcare Outcomes-(ECHO) via Video Teleconferencing skills learnt in the University of New Mexico to support Telemedicine at Jaramogi Oginga Odinga Teaching and Referral Hospital as the Echo-Hub and the remote ten Health-facilities in Kisumu and Siaya Counties
- Setup Internet Infrastructure & VSAT technology to Inter-Link Ten-Health Facilities (Spokes), Jaramogi Oginga Odinga Teaching and Referral Hospital as the HUB and NASCOP as the SUPPER-HUB ready for Video Teleconferencing for capacity building of medical staff in those remote areas
- Microsoft Server Administration and Help Desk User Support
- End -User System Support of Health Information Systems I.e
- Open-MRS, ARV Drugs Supply Chain Management Tool & CPAD and other Hospital Management Systems like Fun-Soft & Laboratory Information Management Systems (LIMS)
- Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues
- Support Office Access Security System by issuing or changing the Office Biometric & Access Codes to Staff
ICT Systems Lead
Transoceanic Projects & Development
06.2010 - 06.2015
- Microsoft Server & Network Administration;
- Ensured security of Data and Network access;
- Worked with Internet Service Providers to ensure 99% Internet Uptime
- Installed & Configured C2C Logistics Resource Management System and prepare training manual for staff and System documentation
- Trained and guided team members on C2C Logistics Resource Management System
- Provided guidance and advice to staff on policy issues related to ICT equipment safety and maintain confidentiality and observe data protection guidelines of the organization;
- ICT Inventory Management and advised on best practices on electronic waste disposal;
- Installation of Computer Software, hardware & Networks according to the Company policies and specifications
Education
Bsc. - Computer Information Systems
Kenya Methodist University-KeMu
NAIROBI 02.2013 - 05.2016
Microsoft Certified Information Technology Professional - undefined
Kenya Methodist University
NAIROBI 08.2013 - 05.2014
Advance Diploma - Computer Engineering
Techno Brain Group
NAIROBI 04.2004 - 05.2005
Certificate - Website Design and Development
Institute of Advanced Technology-IAT
NAIROBI 04.2006 - 05.2006
Certificate - Leadership and Corporate Governance
EXCELL AFRIC Development CENTER
NAIROBI 11.2023 - 05.2024
Skills
Enterprise-Resource-Planning-Software (ERP)
Driving Licence
- B1
- B
- BE
- C1
- C1E
- C
- CE
Networks And Memberships
Certified Member of Computer Society of Kenya - CSK, 145910, 09/20/24, Current, https://www.cskonline.org/
Personal Information
- Gender: Male
- Nationality: Kenyan
Timeline
Certificate - Leadership and Corporate Governance
EXCELL AFRIC Development CENTER
11.2023 - 05.2024
ICT & Data Protection Officer
Kenya Conference of Catholic Bishops-General Secretariat
08.2022 - Current
ICT-specialist
Washington State University-WSU-Global Health
06.2020 - 12.2021
ICT Specialist
University of Maryland-Baltimore
06.2018 - 09.2019
ICT/Monitoring and Evaluation Officer
Walter Reed Project / Pamoja Community Based Organization
09.2017 - 05.2018
ICT Specialist
Center for International Programs-ICAP-Kenya
06.2016 - 03.2017
Microsoft Certified Information Technology Professional - undefined
Kenya Methodist University
08.2013 - 05.2014
Bsc. - Computer Information Systems
Kenya Methodist University-KeMu
02.2013 - 05.2016
ICT Systems Lead
Transoceanic Projects & Development
06.2010 - 06.2015
Certificate - Website Design and Development
Institute of Advanced Technology-IAT
04.2006 - 05.2006
Advance Diploma - Computer Engineering
Techno Brain Group
04.2004 - 05.2005
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