Anthony Kyongo

• Conducting in-depth consultations to comprehend client needs, delving into their business goals and growth potential
• Crafting tailored strategies aligning Sybyl's technology with clients' digital transformation objectives
• Cultivating and sustaining robust client relationships, serving as a consultative partner throughout the customization journey
• Propelling sales initiatives by articulating Sybyl's value proposition, leading effective communication, and negotiating contracts
• Collaborating seamlessly with internal teams, gather valuable client feedback, and spearhead continuous improvement initiatives for heightened client satisfaction and business success
• Collaborated with cross-functional teams to develop comprehensive proposals for prospective clients.
• Increased sales revenue by strategically identifying and pursuing new business opportunities.
• Established a robust pipeline of prospects through targeted networking events and strategic outreach efforts.

Highlights Summary - FY 24

Sales Targets (Bottom Line): $ 500,000

Top Line Achievement: $ 2,250,000 Bottom Line Achievement: $ 395,000 Achievement (%): 79%

Pipeline: $15,000,000

Key Client Verticals: Banking, Insurance, Government

Key Clients: ABC Bank, Avenue Leasing, KCB Bank, ABSA Bank, Britam, HF Group, Hotpoint, NCBA Loop, NMB Bank, CRDB Bank, Family Bank, Safaricom etc,

• Key Products: API Management, Digital Onboarding, Document Management System, Data Solutions, HR Management Systems, Custom Development, Robotic Process Automation, Kenya Revenue Authority, eKYC

• Launched tech Venturas into the African Continent introducing clients to the niche tech services and solutions on; helping them achieve digital transformation projects
• Present, promote and sell software to new customers and onboarded 7 new clients since March 2021
• Maintained CRM with up-to-date information and provide management with well-informed forecasts
• Developed a healthy pipeline of 30 customers worth over 3 Million dollars
• Driving revenue growth within the African region though promotion of open-source technologies, attaining revenue of $570,000
• Established, developed, and maintained positive business and relationships with key customers through face-to-face meetings and virtual engagements
• Represented the company at trade and industry events to expand customer outreach
• In total attended over 10 physical and virtual events
• Run the company's African operations, P&L, and office in line with agreed-upon guidelines with the board
• Remained in constant cooperation with the remote management and engineering team based out of Sri Lanka

• Became Trusted advisor and strategic business partner to Enterprise customers in Kenya
• As a product manager, I focused on understanding our customer's needs: anticipate them and provoke new thought
• Responsible for annual revenue targets for Kenya's Enterprise software Business whilst integrating more services and product offerings
• Helped trim down the list of potential partners and vendors to 6 to give the business a more focused approach
• These included, Automation Anywhere, WSO2 Open Source Platform, Alfresco Document management Solution and Bankingly - Omni Channel Solution and ODOO ERP Solution
• Delivered beyond expectation by delivering $2.4 Million revenue to the company i.e
• 67% above the target of $1.5 Million for the year ending 2020
• Successfully delivered 7 new software projects in collaboration with software delivery team
• Drove the Sybyl Kenya software solutions sales strategy and roadmap in collaboration with account managers
• Liaised with stakeholders across the Vendor, VAD and Partner ecosystem to ensure continuous business growth
• Promoted to Product Manager - Enterprise Business Applications from Business consultant

• My role involved Introducing customers to Sybyl Software solutions that match known and potential business needs
• Solutions include: Business Intelligence, Core Banking Solution, Human Resource Management (HRMS), Hospital Information Management System (HIMS), ERP and CRM, Back-Up as a Service, Disaster Recovery as a Service etc
• Managed the software business of Sybyl Kenya by supporting account managers in sales and presales activities
• 10 new software customers we brought on board with a top line revenue of $0.9 million
• Managed relationships with over 12 Vendors and Partners e.g
• Microsoft, Alfresco, Bankingly, Intellect, hSenid Pvt, Palash Healthcare etc
• Handled the entire sales cycle from solution designing to closure of order and ensuring smooth handover to the delivery team
• Maintained personal client relationships as trusted technical advisor
• Facilitated in depth technical demonstrations, designed solutions and executed technical evaluation, product installations, product management and proof of Concepts
• Qualified well developed opportunities leading to a healthy pipeline and produce wins that meet and exceed quota
• Developed a pipeline of over $ 6 Million

• Developed sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations
• Closed new accounts by answering the telephone, fax, and e-mail inquiries and verified and entered the information into the CRM
• Onboarded 12 new customers including CBA Bank, MRM, Sage East Africa, Kenya Commercial Bank, and ZepRe among others
• Achieved 80% of sales target by closing 12 client accounts worth $ 150,000 through cold calls, face-to-face meetings, and email communications
• Assessed competitors by analysing and summarising competitor information and trends; identified sales opportunities
• Increased customer base by 25% by developing accounts by checking customer's buying history, suggesting related and new items, and explaining technical features
• Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking practices; participating in professional societies

• Managed the Microsoft volume licensing across 5 countries in east Africa
• My role also encompassed coordinating a team of 6 strategic account managers across east Africa
• Created new accounts, grew the market share of Microsoft business from 0 to 12% in 12 months, and achieved all the quarterly targets through breadth business therefore establishing the Microsoft Volume Licensing business at Mitsumi Distribution in 12 months
• Generated over 1.2 Million in revenue
• Led partner engagements, in partnership with vendor, to facilitate coaching on how to understand customer pain, and articulate Microsoft technology's value proposition
• Over 70 partners trained across 5 countries
• Facilitated regular business rhythm through weekly meetings with the sales team, and provided detailed report to leadership team and highlights to the vendor
• Rolled out and managed of vendor Go-To-Markets (GTM's), partner programs and marketing campaigns in coordination with the vendor

• Equipped Microsoft breadth partners to sell cloud solutions such as Office 365, Microsoft Azure and CRM online into the SMB breadth (5 to 250 users) market, with a focus on new partner incubation and scale
• Drove business initiatives to win new deals: Leading efforts with Microsoft partners to create compelling offerings and go-to-market initiatives
• Improved Partner Enablement and Practice Building: Co-develop and oversaw technical capability and capacity development plans for Microsoft O365 offerings with partners
• Accelerated revenue, consumption, and usage through insights, problem solving and best practices: Aligned all stakeholders to maximize impact and Shared real-time insights and best practices with partners and Microsoft

• Responsible for assisting the Women's Empowerment Link staff with a wide and all-encompassing range of technical matters
• Coordinated and installed PC hardware and peripheral devices i.e Installed specified software packages such as operating systems, word processing, spreadsheets, e-mail, database applications, desktop publishing, etc
• Coordinated with external vendors to ensure timely provision of services and to avert downtimes
• For example, internet downtimes significantly reduced by over 90%, by following up with the vendor, and tracking the date of renewal, and the time for service restoration
• Saved the company over 200,000 kenya shillings by reducing IT budget by 10% through effective inventory control, vendor negotiations and budget management