Summary
Overview
Work History
Education
Skills
Timeline
ANNEROSE NYAMBURA KAMAU

ANNEROSE NYAMBURA KAMAU

Nairobi

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

6
6
years of professional experience

Work History

Administrator

Leading Concepts Limited
  • Enhanced Company Image and Efficiency by mobilizing and leading the cleanup of the company's front yard, resulting in the creation of additional parking space and improving cleanliness
  • Organized and coordinated the decluttering of office cubicles, improving staff safety and creating a more pleasant and professional working environment
  • Streamlined Operations and Processes by developing a simplified system for tracking prices of goods, leading to more efficient inventory management and informed decision-making and implemented an efficient and easy-to- retrieve filing system, ensuring smooth access
  • Acted as the focal point of communication between senior and junior staff, ensuring clear and efficient flow of information across the organization while managing interactions with customers and key stakeholders, fostering strong relationships and customer satisfaction
  • Supervised company drivers and motorcycle riders, ensuring adherence to safety protocols and efficient transportation operations.

Point of Sale Operator

Alibhai Shariff & Sons Limited
  • Implemented a comprehensive reorganization of the shop's wares display, strategically arranging products and implementing security measures resulting in a reduction in shoplifting incidents by 40% within three months
  • Developed and executed a comprehensive anti-shoplifting strategy, including the implementation of surveillance cameras, electronic article surveillance tags, and trained staff on effective loss prevention techniques
  • As a result, the shop experienced a 50% decrease in reported theft cases
  • Successfully spearheaded a shop decluttering initiative, streamlining the layout and optimizing product visibility and the shop experienced a 20% increase in sales revenue within a month
  • Implemented effective budgeting strategies, resulting in efficient financial planning and resource allocation, contributing to the organization's financial stability and growth.Developed and maintained strong relationships with suppliers, leading to favorable pricing, payment terms, and supply contracts, contributing to cost savings and ensuring a reliable product supply
  • Demonstrated exceptional decision-making skills in a fast-paced environment, leading to timely and effective resolutions of challenges, ensuring uninterrupted operations and customer satisfaction.

Virtual Executive Assistant

Alibhai Shariff Direct
10.2021 - Current
  • Answered high volume of phone calls and email inquiries.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports, and presentations.
  • Handled confidential and sensitive information with discretion and tact.
  • Coordinated events and worked on ad hoc projects.

Executive Administrative Officer

Alibhai Shariff & Sons Limited
01.2018 - 09.2021
  • Streamlined the company's online shop, Alibhai Shariff Direct, resulting in increased online sales by implementing strategic marketing initiatives and enhancing the user experience, expanding the company's reach and revenue
  • Reduced expenses by closing down two outlets, conducting a thorough analysis of operations and optimizing resource allocation
  • Acquired a smaller and more cost-effective warehouse, efficiently utilizing space and reducing overhead costs
  • Improved delivery and pickup efficiency by implementing route optimization strategies and reducing the number of delivery vehicles, resulting in significant cost savings
  • Oversaw personnel management program within assigned region and delivered training initiatives to promote development.
  • Scheduled meetings, conferences and events based on priorities of executive office.
  • Managed program evaluation efforts for assigned region or office.
  • Successfully led the recruitment and training of new employees, resulting in building a highly skilled and motivated workforce, leading to increased store productivity and customer satisfaction.

Education

Advanced Diploma - Business Management

Graffins College, Association of Business Executives

Administration and Secretarial Procedures First Class Pass - Pitman Qualifications - undefined

Graffins College

Computer Application Packages - MS Office Suite (Word, Excel, PowerPoint & Emailing - undefined

Graffins College

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Consolata Girls Secondary School

Skills

  • Scheduling
  • Staff Management
  • Database administration
  • Bookkeeping
  • Analytical and Critical Thinking
  • Presentation design
  • Workflow planning
  • Documentation and control
  • Strategic planning
  • Cultural Awareness
  • Flexible and Adaptable
  • Data Entry

Timeline

Virtual Executive Assistant - Alibhai Shariff Direct
10.2021 - Current
Executive Administrative Officer - Alibhai Shariff & Sons Limited
01.2018 - 09.2021
Administrator - Leading Concepts Limited
Point of Sale Operator - Alibhai Shariff & Sons Limited
Graffins College, Association of Business Executives - Advanced Diploma, Business Management
Graffins College - Administration and Secretarial Procedures First Class Pass - Pitman Qualifications,
Graffins College - Computer Application Packages - MS Office Suite (Word, Excel, PowerPoint & Emailing,
Consolata Girls Secondary School - ,
ANNEROSE NYAMBURA KAMAU