Anne Peggie Okumu
Public Relations Practitioner
Nairobi,30
Summary
Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English,Kiswahili and Dholuo. Committed to resolving problems and maintaining accurate metrics and reports.
Overview
1
1
Language
16
16
years of post-secondary education
3
3
years of professional experience
Work History
Business Process Associate
ADEC Innovations Kenya
10.2020 - Current
- Performed data entry operations to update database with customer responses.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
Intern
International Model United Nations
Nairobi, Nairobi
08.2020 - 10.2021
- Contributed to mock-ups, email campaigns and social media content.
Intern
Advance Public Relations
01.2020 - 03.2020
- And Marketing.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Upheld strict security procedures to maintain data confidentiality.
- Developed correspondence letters, memos and emails.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
- Assisted in development of various print marketing materials.
- Developed social media strategy templates for Twitter, Instagram and Facebook.
Sales Assistant
Meyer Clothing
Nairobi, Nairobi
07.2017 - 12.2017
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided pricing information to customers regarding specific products.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained records related to sales, returns and inventory availability.
Marketing assistant
Shanny Enterprises
01.2016 - 08.2016
- Assisted in creation of pre-season marketing plans to support department and divisional strategies.
- Stayed updated with latest marketing concepts and techniques.
Education
B.A - Communication, Public Relations
Daystar University
Nairobi, Kenya 08.2016 - 11.2020
Ng’iya Girls’ High School
Siaya, Kenya 02.2015 - 11.2015
Ng’iya Girls Primary School
02.2008 - 11.2011
undefined
Halisi Academy
01.2001 - 12.2007
Skills
Analytical skills
undefinedTimeline
Business Process Associate
ADEC Innovations Kenya
10.2020 - Current
Intern
International Model United Nations
08.2020 - 10.2021
Intern
Advance Public Relations
01.2020 - 03.2020
Sales Assistant
Meyer Clothing
07.2017 - 12.2017
B.A - Communication, Public Relations
Daystar University
08.2016 - 11.2020
Marketing assistant
Shanny Enterprises
01.2016 - 08.2016
Ng’iya Girls’ High School
02.2015 - 11.2015
Ng’iya Girls Primary School
02.2008 - 11.2011
undefined
Halisi Academy
01.2001 - 12.2007
Similar Profiles
Theresa Jane TayagTheresa Jane Tayag
Finance Officer at ADEC InnovationsFinance Officer at ADEC Innovations
KARL LAWRENCE DEL ROSARIOKARL LAWRENCE DEL ROSARIO
Eligibility Management Processor at Adec Innovations Inc.Eligibility Management Processor at Adec Innovations Inc.
Philip AlukoPhilip Aluko
Business Process Associate at Adec KenyaBusiness Process Associate at Adec Kenya
Humphrey Maina MHumphrey Maina M
Network and Programs Coordinator – MEL & Programs at Arigatou International – GNRCNetwork and Programs Coordinator – MEL & Programs at Arigatou International – GNRC
Rosalia NjugunaRosalia Njuguna
Airport Service Agent at Kenya AirwaysAirport Service Agent at Kenya Airways