Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
ANNE NJERI MAINA

ANNE NJERI MAINA

NAIROBI

Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease.

Overview

4
4
years of professional experience

Work History

Cleaner

GM CLEANING SERVICES
02.2022 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Completed routine floor stripping, sealing and finishing.
  • Operated and maintained large carpet shampoo machines, industrial washing machines and dishwashers.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.

Cleaner

DESMO CLEANING SERVICES
09.2019 - 01.2021
  • Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
  • Perform and document routine inspection and maintenance activities
  • Carry out heavy cleansing tasks and special projects
  • Notify management of occurring deficiencies or needs for repairs
  • Make adjustments and minor repairs
  • Stock and maintain supply rooms
  • Cooperate with rest of staff
  • Follow all health and safety regulations
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris
  • Vacuumed and shampooed carpets, upholstery and other fabrics
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture
  • Maintained optimal supply levels to meet daily and special cleaning needs
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
  • Promoted building security by locking doors and checking electrical appliances for safety hazards
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
  • Used power scrubbing and waxing machines to scrub and polish floors
  • Identified repair needs and major maintenance concerns, and escalated issues to management
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs
  • Used time management and efficient cleaning methods to meet deadlines
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Emptied trashcans and transported waste to collection areas.
  • Organized and used industrial cleaning products following strict safety procedures
  • Emptied trashcans and transported waste to collection areas
  • Handled equipment, chemicals, and materials properly and with caution

Education

DIPLOMA - Human Resources Management

Co-operative University OF Kenya
KAREN
12.2019

CERTIFICATE - COMPUTER PACKAGES

HOMETECH COMPUTERS
MURANG'A
06.2017

High School Diploma -

DON BOSCO DAY SECONDARY SCHOOL
MURANG'A
11.2014

Skills

  • Sanitation Practices
  • Disinfection Practices
  • Laundry
  • Chemical Handling
  • Analytical and Critical Thinking
  • Multitasking Abilities
  • MS Office
  • Attention to Detail
  • Problem-Solving

Timeline

Cleaner

GM CLEANING SERVICES
02.2022 - Current

Cleaner

DESMO CLEANING SERVICES
09.2019 - 01.2021

DIPLOMA - Human Resources Management

Co-operative University OF Kenya

CERTIFICATE - COMPUTER PACKAGES

HOMETECH COMPUTERS

High School Diploma -

DON BOSCO DAY SECONDARY SCHOOL
ANNE NJERI MAINA