Anne Kariti Muiru

• Key responsibilities: - Customer support - Checking, verifying, and processing invoices - Posting and receipting payments - Monitoring customer accounts for non-payments and delayed payments - Preparation of payments for signature - Filing and executing administrative tasks - Recording and filling cash transactions

Key achievements:

• Ensure customer complaints are dealt with on time thereby guaranteeing high levels of customer satisfaction by serving up to 20 customers a day.
• Maintains clean and organized files by keeping accounts payable records up-to-date.
• Improved cash flow management by monitoring accounts receivable and following up on overdue invoices.
• Generates invoices upon receipt of billing information and tracked collection progress.
• Reconciles company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Maintains clean and organized files by keeping accounts payable records up-to-date
• Process payments and documents such as invoices, journal vouchers, employee reimbursements, and statements

Key responsibilities: -

Creating procedures and policies that ensure timely payments while maintaining high level of customer retention.

Reconciling complex accounts that have been escalated - Monitoring debtor balances to ensure reduction in debtors

Ensuring credit and collection policies and procedures are followed

Liaising with customers, as well as internal personnel including sales team

Key achievements

• Conducted regular account reconciliations to identify potential issues early, minimizing need for escalated collections actions
• Maintained up-to-date knowledge of industry best practices and regulatory changes related to credit control
• Created credit policies, processes and procedures to maintain compliance with banking regulations.
• Reduced bad debt losses by closely monitoring customer credit limits and adjusting accordingly which was highly rewarded as best in credit control department.
• Provided exceptional customer service to at least 20 customers a day while discussing sensitive financial matters, preserving positive business relationships

• Key responsibilities: - Stocktaking - Stores Management - Participation in audit reviews of departments - Filing
• Key Achievements: - Ensured accurate and timely stock taking - Ensured proper filing - Was instrumental in ensuring proper stores arrangement
• Prepared project presentations and reports to assist senior staff
• Sorted and organized files, spreadsheets, and reports
• Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives
• Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction
• Supported creation of detailed, technical financial models to value potential acquisition targets
• Enabled more organized inventory system by cataloging company assets

• Key responsibilities: - Handling accounts payable and accounts receivables - Preparation of financial reports, balance sheet, invoice reports and income statements - Receiving and issuing of stock - Compilation and analysis of company data to assist in decision making - Data entry, recording and maintenance of accurate and complete financial records - Posting of journal entries - Preparing and processing wages for casual employees - Job shadowing of members of accounting department
• Key achievements:
• Supported the accounting team with month-end closing procedures, ensuring timely completion and accurate reporting
• Maintained clean and organized files by keeping accounts payable records up-to-date
• Improved cash flow management by monitoring accounts receivable and following up on overdue invoices
• Inspected account books and recorded transactions
• Gathered, evaluated and summarized account data in detailed financial reports