Anne Ngari
Ngong, Kajiado District,10
Summary
Accomplished Director of Operations at Malezi Bora Academy, adept in strategic planning and operational efficiency. Spearheaded initiatives that enhanced team performance and streamlined processes, significantly improving operational quality. Mentored staff at UAP Insurance Co, demonstrating exceptional leadership and risk management skills. Proven track record in boosting efficiency and fostering a culture of accountability.
Overview
23
23
years of professional experience
Work History
Director of Operations
Malezi Bora Academy
01.2013 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
Senior Risk Management Officer
Heritage Insurance
08.2008 - 03.2012
- Trained employees in risk awareness and preparedness, fostering a culture of accountability and ownership over risk management responsibilities.
- Performed regular audits of internal controls and procedures, identifying areas for improvement in overall risk mitigation strategies.
- Reduced risk exposure by analyzing and mitigating potential threats to the organization.
- Established comprehensive risk management frameworks, ensuring organizational adherence to industry best practices.
Senior Underwriter
UAP Insurance Co
02.2001 - 07.2008
- Participated in industry conferences and seminars to stay informed about the latest trends, regulatory changes, and best practices in underwriting.
- Mentored junior underwriters, fostering their professional growth and enhancing team performance.
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
Education
MBA - Strategic Management
University of Nairobi
11.2011
Insurance Proficiency
Insurance Institute of Kenya
04.2003
Bachelor of Education - Economic And Business Studies
University of Nairobi
12.2000
Skills
- Operational Efficiency
- Operations Oversight
- Strategic Planning
- Strategic planning and execution
Timeline
Director of Operations
Malezi Bora Academy
01.2013 - Current
Senior Risk Management Officer
Heritage Insurance
08.2008 - 03.2012
Senior Underwriter
UAP Insurance Co
02.2001 - 07.2008
MBA - Strategic Management
University of Nairobi
Insurance Proficiency
Insurance Institute of Kenya
Bachelor of Education - Economic And Business Studies
University of Nairobi
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