Open To Work
ANNE NDUKU MAKENA
NAIROBI
Summary
Outgoing office administrator with several years of experience applying multitasking skills to complete daily duties while resolving issues. Adept in personal time management while greeting visitors, managing phone switchboard and tackling staff requests. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Overview
17
17
years of professional experience
Work History
Office Administrator
MUDSTONE MAWE (K) LTD
Nairobi
02.2024 - 10.2025
- Ensuring workspace is organised and efficient.
- Managing and maintaining files, invoices and other business documentation related to the quarry including permits, licences and safety certificates.
- Performed basic accounting and bookkeeping tasks, assisting with budget tracking and financial reporting as required.
- Acting as a point of contact for clients, suppliers and employees. Handling phone calls and emails.
- Managed office supplies and ensured inventory levels met operational needs.
- Coordinated meetings, appointments, and schedules for team members and clients.
- Handled incoming communications and directed inquiries to appropriate departments.
- Implemented office procedures to enhance efficiency in daily operations.
- Supported finance team with invoice processing and expense tracking tasks.
- Coordinated and managed daily administrative operations of the office.
- Performed clerical duties such as photocopying, faxing and scanning documents.
Administrative Assistant
SPECIALIZED POWER SYSTEMS LTD
Nairobi
01.2019 - 08.2023
- Providing administrative assistance, such as writing and editing emails, drafting memos, and preparing communications on the executive's behalf.
- Maintaining comprehensive and accurate corporate records, documents, and reports.
- Performing minor accounting and bookkeeping duties.
- Organizing meetings, including scheduling, sending reminders, and organizing trips when necessary.
- Answering incoming phone calls politely and professionally.
- Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department.
- Managing the executive's day-to-day calendar, including making appointments.
- Coordinating travel arrangements (both domestic and international) and creating trip itineraries.
Front Office Supervisor
ZIZU INVESTMENTS LTD- RACING SPORTS GYM
Parklands - Nairobi
01.2017 - 12.2018
- Handled incoming phone calls and answered the enquiries made.
- Processing and receiving payments and issuing receipts to customers.
- Signing up new members to the gym.
- Administered payments made by the members.
- Developing schedules and pre-promote new marketing activities. This included conducting surveys or working with focus groups to understand consumer needs and what marketing tactics to use to meet those needs in fitness.
- Constantly developing sales team skills to achieve personal fitness goals and practicing new workout techniques to pass on to the rest of the training team.
- Maintaining positive relationships with clients as well as keeping the marketing force motivated and trained to meet consumer needs this could require developing contact leads through cold calling, strategic marketing, collateral distribution, and local events through CSR.
ICT Support Staff
NATIONAL TRANSPORT AND SAFETY AUTHORITY (NTSA)
Nairobi
09.2015 - 12.2016
- Installation, configuration, and running of the authority's systems.
- Troubleshooting, programming, diagnosis, and modification of systems.
- Routine maintenance.
- Staff orientation and training.
- Introduction of client interface and usage.
English Tutor
CHONBURI PROVINCE
Thailand
01.2015 - 07.2015
- Bridging courses for new English learners.
- Development of English curriculum for students.
- Lectures and evaluation of students.
Operations Manager
NOVELTIKS AND BRANDS
Nairobi
01.2009 - 10.2014
- Researching and developing marketing opportunities by identifying consumer requirements and plans.
- Implementing sales plans for computers and accessories.
- Stocktaking of Computers and other goods in the store.
- Ensuring customer satisfaction at all times.
- Calculations of daily sales.
- Payment of the salesperson on time.
- Reporting to the director on the business status and any upgrade required.
Education
DIPLOMA - INFORMATION TECHNOLOGY
FOURTH DIMENSION COLLEGE
KCSE -
MEMORIAL HGM SECONDARY SCHOOL
TALA GIRLS SECONDARY SCHOOL
Skills
- Computer Literate
- Emotionally intelligent
- Great communication and interpersonal skills
- Outgoing personality
- Integrity
- Hard work
- Teachable spirit
- Willing to learn
- Leadership
Hobbies and Interests
- Travel
- Sports
- Music
- Movies
- Socializing
References
References available upon request.
Languages
English
Upper Intermediate
B2
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
Sh45000/yr - Sh200000/yrTimeline
Office Administrator
MUDSTONE MAWE (K) LTD
02.2024 - 10.2025
Administrative Assistant
SPECIALIZED POWER SYSTEMS LTD
01.2019 - 08.2023
Front Office Supervisor
ZIZU INVESTMENTS LTD- RACING SPORTS GYM
01.2017 - 12.2018
ICT Support Staff
NATIONAL TRANSPORT AND SAFETY AUTHORITY (NTSA)
09.2015 - 12.2016
English Tutor
CHONBURI PROVINCE
01.2015 - 07.2015
Operations Manager
NOVELTIKS AND BRANDS
01.2009 - 10.2014
DIPLOMA - INFORMATION TECHNOLOGY
FOURTH DIMENSION COLLEGE
KCSE -
MEMORIAL HGM SECONDARY SCHOOL
TALA GIRLS SECONDARY SCHOOL